Acura Of Pembroke Pines

amazing i had an emergency with my car and like always this dealership do an amazing job in a short matter of time this time my guy marcos was off but neville i had an emergency with my car and like always this dealership do an amazing job in a short matter of time this time my guy marcos was off but neville took great care of.me More

First visit to the service center This was the first visit to the service center. Made the appointment on-line. Was greeted promptly and professionally. My Service Advisor, Norman, This was the first visit to the service center. Made the appointment on-line. Was greeted promptly and professionally. My Service Advisor, Norman, was very informative and professional. Service was completed in a very timely manner - I look forward to my next visit! More

Seamless effortless experience! By far this has been the best experience I’ve had getting a new car! Ryan was great to work with, he made the process really easy, everything was fast By far this has been the best experience I’ve had getting a new car! Ryan was great to work with, he made the process really easy, everything was fast and to the point, which made the process quick and did not have to spend hours and hours at the dealer. Overall everyone I came in contact with was super helpful, I will absolutely be making them my dealership on the go forward. More

Professional service I had an issue with the car. I called Mac and towed the vehicle over. Mac and his team was there waiting for me. Prompt, competent and professional I had an issue with the car. I called Mac and towed the vehicle over. Mac and his team was there waiting for me. Prompt, competent and professional service was rendered. I was in and out of the service center under an hour. More

Great experience This is the place to get your new Acura. Very professional staff. Very accommodating. All my questions were answered and then some. I reviewed multip This is the place to get your new Acura. Very professional staff. Very accommodating. All my questions were answered and then some. I reviewed multiple cars and multiple financing options. More

Poor communication We received a recall notice for our sons 2017 Acura ILX i called made an appointment to have it checked. Left the car overnight was told our car was o We received a recall notice for our sons 2017 Acura ILX i called made an appointment to have it checked. Left the car overnight was told our car was one that needed the part which was Monday. I told Neville that my son was leaving for college on Saturday morning he said no problem. I called Wednesday to followup and was told part was in and tech was going to start on the car next and that Neville was going to update me on Thursday at 12. No call from Neville so Thursday at 2 i called Neville after calling 6 times to reach him. He then went on to tell me that the tech didnt start on my car. I then called Larry Schlossberg the General Manager whom i have purchased 4 cars from this dealership. I explained to him our situation and then he finally took care of it. It seems that there is a lack of communication within the service department after numerous calls from my wife as well. Everyone in the department had different explainations and time frames. More

Great . Fast. Professional courteous. PersonalizedFriendly environment. Good introduction to the product in a professional maner with clear explanations and . Fast. Professional courteous. PersonalizedFriendly environment. Good introduction to the product in a professional maner with clear explanations and simple terms. I spreciare this experience More

very good Jordan was very good and professional. Very pleased the loaner car and will be back for my 15,000 mile service. I would recommend anybody with a Acura Jordan was very good and professional. Very pleased the loaner car and will be back for my 15,000 mile service. I would recommend anybody with a Acura to get their service at Pembroke acura. More

Excellent service and sales Excellent service and very professional Mr Neville Braganza service advisor,highly recommend dealership to my family and friends.MrJoe Urteaga in sal Excellent service and very professional Mr Neville Braganza service advisor,highly recommend dealership to my family and friends.MrJoe Urteaga in sales got me a very good deal in my new 2019 Acura tlx. More

Exceptional customer service!! One of the reason I continue to choose Acura is the customer service. It has been the best in the industry. I’ve worked with many through various pur One of the reason I continue to choose Acura is the customer service. It has been the best in the industry. I’ve worked with many through various purchases and Acura surpasses all. Each and every person from sales to service and in between have been extremely professional and personable. Love Acura ! More