Sean Bradford

Great experience! Sean was friendly, professional, and made the entire process quick and easy. Highly recommend! Sean was friendly, professional, and made the entire process quick and easy. Highly recommend! More

by leisatamayo Verified Customer Verified Customer

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I leased my first car in 2016 and I will continue to do so. Everyone is friendly and knowledgeable. so. Everyone is friendly and knowledgeable. More

by rocio.chon Verified Customer Verified Customer

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Everyone I interacted with was amazing and extremely personable! Thank you all so very much!! personable! Thank you all so very much!! More

by kfcrain Verified Customer Verified Customer

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No comment…that is all I can say about my review. Thank you for the services. Thank you for the services. More

by DRADOVAN06 Verified Customer Verified Customer

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Everyone here is very friendly and knowledgeable, I will definitely doing business with them again! definitely doing business with them again! More

by marioposada Verified Customer Verified Customer

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Great exp very friendly, caring and professional Sean when out of his way to help me and make sure i had a excellent experience when out of his way to help me and make sure i had a excellent experience More

by julieacosta1823 Verified Customer Verified Customer

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Sean at Acura Pembroke Pines provided us with an outstanding car-buying experience from start to finish. He was professional, knowledgeable, patient, and genuinely cared about making sure everything outstanding car-buying experience from start to finish. He was professional, knowledgeable, patient, and genuinely cared about making sure everything went smoothly for us. We truly appreciated his excellent customer service and the time he took to answer all of our questions without ever making us feel pressured. We highly recommend Sean to anyone looking for a great salesperson—he did a fantastic job for us! More

by WACKERMA Verified Customer Verified Customer

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Amazing service, always very professional and very good customer services, thank you for everything . I will recommend customer services, thank you for everything . I will recommend More

by JOAQINMAXROGGENO Verified Customer Verified Customer

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I recently purchased a vehicle from Acura of Pembroke Pines, and while I was excited about the purchase, my experience after signing the paperwork has been extremely disappointing. To start, my salesp Pines, and while I was excited about the purchase, my experience after signing the paperwork has been extremely disappointing. To start, my salesperson gave me incorrect information about the vehicle. I was told it had features such as a 360-degree camera, only for me to later discover that the vehicle wasn’t even the Advance Package and didn’t include those features. I was also initially quoted a much higher price than what the exact same vehicle was listed for online. It wasn’t until I pointed out the online listing that they agreed to honor that price. The financing and insurance process was also frustrating. I was presented with an insurance quote of around $170 per month through the dealership, but after making one phone call myself, I found comparable coverage for only $105 per month. That left me questioning whether my best interests were ever being considered. I was also told the vehicle had been fully detailed inside and out before delivery. Unfortunately, that wasn’t the case. There were stains in the cupholders, stains on the interior door panels, and a white powdery residue on the headliner. After I pointed it out, they only cleaned the cupholders, leaving the rest untouched. When I got home, I realized the driver’s floor mat was missing. Instead of simply addressing the issue, I was met with confusion, as though it was somehow impossible that it had been missing. I also wasn’t given my second key at delivery. My salesperson insisted it had been in the cupholder before I left, but it wasn’t. Thankfully, he eventually located it and got it to me. To make matters worse, my vehicle didn’t come with a spare tire or the jack tools. I was told they had to order them because they weren’t available at the dealership. I explained that I don’t live in Miami and needed to return home for work. I was assured it would take no more than three days. Since then, communication has been almost nonexistent. The salesperson who was helping me went into surgery, and while I completely understand that emergencies happen, there was no plan in place for someone else to take over. I’ve called multiple times and have been transferred from department to department without getting answers. I spoke with a manager several days ago who promised to call me back, but I never heard from him. I was also assigned an “Acura Assistant” who initially texted me but then stopped responding altogether. The biggest disappointment isn’t any one issue—it’s the lack of customer service after the sale. Once the paperwork was signed, it felt like the level of care disappeared. I shouldn’t have to chase multiple people just to get updates on items that should have been included with the vehicle from the beginning. I love the vehicle itself, but the buying and follow-up experience has left a lot to be desired. I hope Acura of Pembroke Pines improves its communication, attention to detail, and post-sale customer service because customers deserve better than this. More

by CASSY.CASS.CD Verified Customer Verified Customer

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Sean and his team were excellent! Made our experience a great one. Best salesmen ever! Made our experience a great one. Best salesmen ever! More

by Merida Taveras Verified Customer Verified Customer

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