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Acura Of Pembroke Pines - Service Center

Pembroke Pines, FL

4.7
5,469 Reviews
Call Service Center (954) 985-2424

5,469 Reviews of Acura Of Pembroke Pines - Service Center

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April 09, 2023

Jean Louis is my Sevice Advisor and I can say loudly He is the best More

by prslministry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jean Louis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jean Louis
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Apr 13, 2023 -

Acura Of Pembroke Pines responded

We're so glad Jean continues to earn your support! Thanks for trusting the Acura of Pembroke Pines team with your service needs. We look forward to seeing you next time!

April 08, 2023

Jean took my car in on time and communicated what needed to take place with the service of my car. Very professional and good follow up during service. More

by cyawnoc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jean Louis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 13, 2023 -

Acura Of Pembroke Pines responded

We're happy Jean made this a great experience! Thank you for coming to Acura of Pembroke Pines!

Apr 13, 2023 -

cyawnoc responded

Jean took my car in on time and communicated what needed to take place with the service of my car. Very professional and good follow up during service.

April 08, 2023

Excellent always in every way every person and mire every visit I’ve made there thanks More

by Misha
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jean Louis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marco Pinto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Gomez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Grasso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ron Richardson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Ng
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christian Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 13, 2023 -

Acura Of Pembroke Pines responded

Hi Misha, thanks for the five stars! We're glad to hear that your visit with us here at Acura of Pembroke Pines was such a positive one. We hope to see you back for all of your future automotive needs!

April 08, 2023

Excellent service, very placen people, cordious, attent, friendly, good personality. Sales personnel very professional and cordial. More

by Rafael Senior
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marco Pinto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 13, 2023 -

Acura Of Pembroke Pines responded

Rafael, we appreciate your positive review and are thrilled to hear that you had an excellent experience with our team at Acura of Pembroke Pines! Thank you!

April 07, 2023

Mr. Pinto was the best he was so helpful..He made sure I got my car back and he kept me updated on everything that was going on More

by Daynamj12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marco Pinto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 13, 2023 -

Acura Of Pembroke Pines responded

Thank you for the kind review about Mr. Pinto and our team at Acura of Pembroke Pines! We appreciate you coming to us for your service needs.

April 07, 2023

I couldn't start the car after i was told that the car is ready to pickup. The battery was dead. More

by DARIUS.PETROSIUS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Lucas
Report | Print
Apr 13, 2023 -

Acura Of Pembroke Pines responded

Hi Darius, We regret to hear that there was an issue with your vehicle. We appreciate you leaving us your honest feedback and regret that the experience wasn't up to our usual standards. We want to help resolve this situation. Please contact our Service Department at (877) 468-9930. Thank you.

April 05, 2023

Everything went great from the moment I got there with the cara. Super helpful Lukas went out his way to make sure the car was done right . More

by JAIMEJAG2000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan Ferber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lukas
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Apr 06, 2023 -

Acura Of Pembroke Pines responded

Jaime, We're happy Cara and Lukas could make this a great visit! We love to hear that the team provided a five-star experience for you! We look forward to seeing you again next time! Thank you! - Acura of Pembroke Pines

April 05, 2023

I got there with no appointment and was received gently and quick in less than 15 minutes. More

by CRIOPEL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Grasso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 06, 2023 -

Acura Of Pembroke Pines responded

Thank you for visiting Acura of Pembroke Pines! We appreciate the kind feedback and hope we have the opportunity to serve you again in the future!

April 05, 2023

As always Mr. Pinto goes above and beyond to service clients needs and I hope you recognize he’s a jewel at your institution. Thank you More

by G
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marco Pinto
Report | Print
Apr 07, 2023 -

Acura Of Pembroke Pines responded

We are so grateful to have Mr. Pinto on our team and even more happy to hear they made your visit so great! We hope you continue to enjoy your vehicle and look forward to seeing you again! Thank you! - Acura of Pembroke Pines

April 05, 2023

There are several other service centers in our area but we drive the distance to get service at Acura of Pembroke Pines. Kevin Gomez has always been very clear and up front. We appreciate his communication More

by JAMESNARMORE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan Ferber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Gomez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 06, 2023 -

Acura Of Pembroke Pines responded

Kevin and the team are glad the experience was worth the extra distance, James! We are honored to be part of your automotive journey and look forward to your next visit! Thank you! - Acura of Pembroke Pines

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