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Acura Of Pembroke Pines - Service Center

Pembroke Pines, FL

4.7
5,425 Reviews

5,425 Reviews of Acura Of Pembroke Pines - Service Center

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November 20, 2022

Excellent support to prioritize the service to help me catch-up next appointment. I appreciate such kind consideration! More

by YJA16520
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emilio Gonzalez
Nov 22, 2022 -

Acura Of Pembroke Pines responded

It's our privilege to serve you! We appreciate the kind review and hope you'll keep us in mind for any future automotive needs. Take care! - The Acura of Pembroke Pines Team

November 20, 2022

Rep was knowledgeable and courteous. Great follow up on getting matter taken care. Made it a hassle free experience More

by JC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marco Pinto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 21, 2022 -

Acura Of Pembroke Pines responded

We appreciate you leaving us such a great five-star review! We hope that you continue to enjoy each visit! Thank you!

November 19, 2022

Every time I visit Acura of Pembroke Pines I get an excellent customer service experience. More

by Luis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Gomez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andres Perez
Nov 21, 2022 -

Acura Of Pembroke Pines responded

Thank you for your business! We're honored to have you as a customer, Luis! -Acura of Pembroke Pines

November 19, 2022

Prompt, clean, polite, thorough, comfortable, knowledgeable, eager, friendly, nearby, well staffed, well stocked, bright, available More

by JHUNN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Grasso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 21, 2022 -

Acura Of Pembroke Pines responded

Thank you for your excellent review! -Acura of Pembroke Pines

Nov 21, 2022 -

JHUNN responded

I had a very good service experience.

November 18, 2022

It’s Jean for me! He is always doing what he can to ensure my service is top tier. More

by TARVISG21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jean Louis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 18, 2022 -

Acura Of Pembroke Pines responded

Thank you for recommending Jean at Acura of Pembroke Pines! We look forward to seeing you next time!

November 18, 2022

Have my RDX since new(2015) and have brought it in to Acura of Pembroke Pines every 5000 miles for recommended service and have never had a bad experience. Service is professional, courteous, and reasona More

by jvnastasi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan Ferber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 21, 2022 -

Acura Of Pembroke Pines responded

We're happy that your Acura RDX has provided such great support to you over the years! Thank you for trusting us to provide five-star care to your vehicle! We look forward to seeing you again! - Acura of Pembroke Pines

November 17, 2022

Excellent total service attitude, all questions answered right away , as always a pleasure to deal with an outstanding dealership! More

by ALFREDO.CAPOTE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jean Louis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 18, 2022 -

Acura Of Pembroke Pines responded

Thank you for the kind review! We're glad our team was able to answer all of your questions and we look forward to seeing you again next time here at Acura of Pembroke Pines!

November 17, 2022

Prompt service for second visit there. Clean environment and friendly personnel. Need check off list when car is brought in. More

by PEARLIECLARK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Grasso
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Camilo Torregroza
Nov 18, 2022 -

Acura Of Pembroke Pines responded

Thank you for the kind words. We hope to see you back here for a five-star experience next time, Pearlie! - Acura of Pembroke Pines

November 17, 2022

Very convenient , location wise and staff are very helpful. They even clean the car after performing service More

by JECRUZAL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Gomez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 18, 2022 -

Acura Of Pembroke Pines responded

Thank you! We're so glad you enjoy your visits to Acura of Pembroke Pines and look forward to seeing you again!

November 16, 2022

Jean Louis is top rated customer support best I’ve ever had, he make the experience exceptional and I am always satisfied knowing its all Jean who takes care of me. More

by YAQUEE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jean Louis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 16, 2022 -

Acura Of Pembroke Pines responded

Thank you for the fantastic feedback! We're so glad Jean continues to take such great care of you and we'll be sure to share these kind comments with him. Thanks again and we'll see you next time here at Acura of Pembroke Pines!

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