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Acura Of Pembroke Pines - Service Center

Pembroke Pines, FL

4.7
5,446 Reviews
Call Service Center (954) 985-2424

5,446 Reviews of Acura Of Pembroke Pines - Service Center

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September 16, 2022

As always the service dept at Acura of Pembroke Pines is the best in town and Marco Pinto always delivers. Thanks for your service. 10 Thums up More

by Pablo Guldris
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Marco Pinto
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 16, 2022 -

Acura Of Pembroke Pines responded

Thank you for trusting Marco & the Acura of Pembroke Pines team with your business, Paul! We're grateful for your support and look forward to your next visit!

Sep 16, 2022 -

Pablo Guldris responded

Thanks to Marco Pinto and his wonderful and friendly staff.

September 15, 2022

Marcos was very helpfull and pacient, he took his time to reserach the replacemt key I need I for my TLX More

by magoxima
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marco Pinto
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 15, 2022 -

Acura Of Pembroke Pines responded

Thanks for the five stars! We're glad to hear that Marcos could assist you during your visit with us here at Acura of Pembroke Pines. We hope to see you back for all of your future automotive needs!

September 15, 2022

Everyone was very attentive, professional and helpful like always. They explained everything that needed to be done. More

by LEODENNIP
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Grasso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jan Gallego
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Sep 15, 2022 -

Acura Of Pembroke Pines responded

Thanks for the five stars, Leo! We hope to see you back! -Acura of Pembroke Pines

September 15, 2022

Michael customer service was a 10 very informative and polite about my service and future services. More

by KENDRACREATIONS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Grasso
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 16, 2022 -

Acura Of Pembroke Pines responded

Thank you for the wonderful feedback - Michael will be so happy to hear it! Your business is greatly appreciated by all of us here at Acura of Pembroke Pines and we hope we can be of service again in the future. Take care!

September 15, 2022

Clean, friendly, very close to home, I felt very confortable during my stay while the team was working and doing the services of my car More

by JGMOURE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I do not remember
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Sep 16, 2022 -

Acura Of Pembroke Pines responded

Thank you for taking the time to share this wonderful feedback! We appreciate your business and hope to see you again next time here at Acura of Pembroke Pines!

September 14, 2022

Jordan Ferber and team made it a flawless service, executed with professionalism, kindness very knowledgeable and all in a timely manner ! Highly recommend acura of Pembroke Pines! More

by PRECISEGLASS1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Chan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jordan Ferber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Ng
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shop foreman
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Sep 14, 2022 -

Acura Of Pembroke Pines responded

Jordan and the team appreciate this kind review and five-star rating! We look forward to providing the same level of service again next time! Thank you! - Acura of Pembroke Pines

September 14, 2022

I was told my car was under warranty (not going to call any names) and I wasted my gas twice coming to fix the car only to find out it was not under warranty becuz I opened my big mouth by asking which mon More

by DEBBIENICOLE82
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Michael Grasso
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 15, 2022 -

Acura Of Pembroke Pines responded

Thank you for reaching out. We understand your frustration and will make sure the situation gets reviewed with our team. Please contact our Service Department at (877) 468-9930 if you'd like to discuss this further. Thanks again.

September 14, 2022

Jordan Ferber has always provided excellent service. I wouldn’t go to any other Acura dealer! More

by adakukla12207@comcast.net
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jordan Ferber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 15, 2022 -

Acura Of Pembroke Pines responded

Thanks for the five stars! We're honored to hear that Jordan could assist you during your visit with us here at Acura of Pembroke Pines. We hope to see you back for all of your future automotive needs!

September 14, 2022

From the time I got to the lot until the time I left, I was treated with respect and professionalism. Kevin explained everything and delivered what he said they will. Thanks for doing a great job! More

by mjsmullins
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Gomez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 15, 2022 -

Acura Of Pembroke Pines responded

Thanks for the five stars! We're glad to hear that Kevin could assist you during your visit with us here at Acura of Pembroke Pines. We hope to see you back!

September 13, 2022

Very professional and efficient service from both the sales rep, Joe, and service staff, Lucas. More

by KNOOHANI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Urteaga
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 13, 2022 -

Acura Of Pembroke Pines responded

Thank you for the review! We appreciate you trusting the Acura of Pembroke Pines team with your business and hope we have the opportunity to serve you again in the future. Take care!

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