Acura Of Pembroke Pines - Service Center

Car fixed. My service representative never called me the first day to tell me they would have to keep the car over night. My service representative never called me the first day to tell me they would have to keep the car over night. More

Your customer service is excellent. We are very happy with your service. Always happy to recommend your dealership to our friends and family. Thank you We are very happy with your service. Always happy to recommend your dealership to our friends and family. Thank you More

Jean my service rep was courteous and respectful. He gave me all the information I need for my vehicle. He is knowledgeable about the service which Accura provides for their customers. He gave me all the information I need for my vehicle. He is knowledgeable about the service which Accura provides for their customers. More

Jordan the Service Manager was great very knowable and accommodating. Jean in service made the process efficient and with great ease on performing the exact work needed. Ryan in financing explained the di accommodating. Jean in service made the process efficient and with great ease on performing the exact work needed. Ryan in financing explained the different options in a lease to fit my budget. And then, Dino. Forget about it. His contagious smile and way of making you feel welcome completes a great experience. Thank you guys! More

I got an excellent service from everyone the I was in contact with, they're very prone with what I needed. I like the loaner that I got, very constable. contact with, they're very prone with what I needed. I like the loaner that I got, very constable. More

Kevin Gomez has been a very knowledge able and helpful service person. we are very happy with the resolu tion of all the service appointments service person. we are very happy with the resolu tion of all the service appointments More

Every time I go the service is immediate and wait is realistic not crazy long realistic not crazy long More

I would love to rate you higher but my first visit was a disaster. This is my second Acura and I love the car. We moved to Pembroke Pines in December. On Sunday I had a little trouble starting the car so le disaster. This is my second Acura and I love the car. We moved to Pembroke Pines in December. On Sunday I had a little trouble starting the car so left in the garage. Monday early afternoon I pulled into service and told the rep. That I would appreciate checking my battery to see how much power was in it. That’s all I wanted. He said they would also do a complete check of the car and wash it. I was in the lobby for 90 minutes so I walked over to the rep. Office and he came out and said he would find out was going’s on. He came into the lobby and said they had not even looked at it. Made a excuse about staff going to lunches. He came back in later and said they were putting a new battery in the car. I didn’t give him the ok to do that. He said it was going to be $219 dollars I said ok. When I got the bill he tells me it was also $40 for installation. He knew I was upset so he says why don’t we not do the courtesy wash. Wow. I’ve never had a problem at a Acura dealer before. Won’t come back. More

Great service. Very efficient. Lucas was great scheduling last minute service and work was done in a timely manner Very efficient. Lucas was great scheduling last minute service and work was done in a timely manner More

I always receive a superior customer service at Pembroke Pines Acura! Employees are very friendly and attentive. Pines Acura! Employees are very friendly and attentive. More