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Acura Of Pembroke Pines - Service Center

Pembroke Pines, FL

4.7
5,429 Reviews

5,429 Reviews of Acura Of Pembroke Pines - Service Center

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April 27, 2022

I simply L O V E to have such a GREAT team of members on my backyard, from sales, service, location and most of all THE PEOPLE More

by BRICHAUX
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marco Pinto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 27, 2022 -

Acura Of Pembroke Pines responded

Thank you for the wonderful review! We're honored to have you as an Acura of Pembroke Pines customer and look forward to seeing you at your next visit!

April 27, 2022

Fast professional service. Facility is clean and has a small cafe. Highly recommend servicing your vehicle here. More

by samar
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Grasso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 27, 2022 -

Acura Of Pembroke Pines responded

Thank you! We're so happy you enjoyed your trip to Acura of Pembroke Pines!

April 27, 2022

On time, with great clarity from Service specialist (Marco Pinto). Waiting room was clean and internet access was flawless More

by STEVE
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Marco Pinto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 27, 2022 -

Acura Of Pembroke Pines responded

This is a great review to read today, Steve! Thank you for the kind words and five-star rating! - Acura of Pembroke Pines

April 26, 2022

It was a little wait but everything worked out at the end. It was appreciated More

by REGINALD.SERPHY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jean Louis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 27, 2022 -

Acura Of Pembroke Pines responded

Thank you for your patience! We appreciate you as a customer at Acura of Pembroke Pines!

April 26, 2022

You have been servicing my Acura from day one. The same service advisor. I’m very pleased and know that I can TRUST YOU. Your staff is friendly and always alert. By the way thanks for keeping m More

by GODSENT45
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jean Louis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 27, 2022 -

Acura Of Pembroke Pines responded

It means the world to us to hear that we've made this a five-star experience! Thank you for coming to Acura of Pembroke Pines!

Apr 27, 2022 -

GODSENT45 responded

You have earned each and every star. It is apparent that you VALUE AND RESPECT YOUR CUSTOMERS. ACTION SPEAKS louder than words. You even listen...

April 26, 2022

Staff & service was efficient & professional. Waiting area was comfortable. My car was serviced within the designated timeframe More

by JAICR13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jean Louis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jonathan Buscan
Apr 27, 2022 -

Acura Of Pembroke Pines responded

This is what we like to hear! See you next time at Acura of Pembroke Pines!

April 25, 2022

The oil leaks after the oil change. I have to come back again and it waste my half day. More

by BEEAMIND
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jean Louis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 26, 2022 -

Acura Of Pembroke Pines responded

We're sorry to hear about this. We'd like to help resolve these concerns. Please contact our Service Department at (877) 468-9930. Thank you.

April 24, 2022

Professional and very friendly. Kept me informed and offered a loaner car which was very convenient More

by LCMERYL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jordan Farber
Apr 26, 2022 -

Acura Of Pembroke Pines responded

Thank you for sharing your experience! We're so glad you came to visit us here at Acura of Pembroke Pines and we hope to see you again next time!

April 24, 2022

I had a great service replacing some parts. Service was fast and great customer service…: thanks Jean More

by logreira81
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jean Louis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 26, 2022 -

Acura Of Pembroke Pines responded

Thank you for the fabulous feedback! It was our privilege to serve you and we hope we have the opportunity to do so again in the future! - The Acura of Pembroke Pines Team

April 24, 2022

The service was very good. It was also very easy to make an appointment. The wait time was good. More

by dankatie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jean Louis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Grasso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 26, 2022 -

Acura Of Pembroke Pines responded

Thank you for the wonderful feedback! We appreciate you trusting Acura of Pembroke Pines with your service needs and hope to see you next time!

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