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Acura Of Pembroke Pines - Service Center

Pembroke Pines, FL

4.7
5,429 Reviews

5,429 Reviews of Acura Of Pembroke Pines - Service Center

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April 22, 2022

My service appointment was with Jordan Ferber, he provided me with a loaner car to avoid a long wait at the dealership, my car needed parts that were ordered & I picked it up after lunch the next day More

by BKWFL45
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jordan Ferber
Apr 22, 2022 -

Acura Of Pembroke Pines responded

Thank you for the wonderful review! We're happy to hear Jordan & the team took great care of you during your recent visit and we look forward to seeing you next time here at Acura of Pembroke Pines!

April 22, 2022

Great dealership, only gripe is the prices are little inflated compared to other car services for oil changes, tires, ect... More

by FIRECAR25
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Grasso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 22, 2022 -

Acura Of Pembroke Pines responded

Thank you for taking the time to leave us a review. We appreciate your feedback and hope we have the opportunity to serve you again in the future. Take care!

April 22, 2022

Ron is great taking care of my car! ! I’m very happy with Acura at Pembroke Pines. 🥰 thank you!! More

by Silvana
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ron Richardson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 22, 2022 -

Acura Of Pembroke Pines responded

Thank you for trusting Ron & the Acura of Pembroke Pines team with your vehicle! We appreciate your continued support and look forward to your next visit!

April 22, 2022

Professional atmosphere; informative, organized, and customer friendly; clean fresh environment; competitive prices and discounts: great service More

by D-Hard
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ron Richardson
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Raydon
Apr 22, 2022 -

Acura Of Pembroke Pines responded

Thank you for the fabulous feedback! We appreciate you coming to visit us here at Acura of Pembroke Pines and look forward to serving you again in the future!

April 21, 2022

Dealership was good service department was perfect but not the same for the actual car sellers department More

by IGNACIOINZILLO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ron Richardson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 21, 2022 -

Acura Of Pembroke Pines responded

Thank you for sharing your honest feedback. It's disappointing we didn't earn your 5-stars, but if you have any further comments, feel free to contact me. Thanks, Larry Schlossberg - General Manager - lschlossberg@czag.net

April 21, 2022

Good. Fast and encouraging. Won’t mind servicing my car with them. And can definitely refer them to friends and family More

by Zhico
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jean Louis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marco Pinto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Gomez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Grasso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ron Richardson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Ng
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christian Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andres Perez
Apr 21, 2022 -

Acura Of Pembroke Pines responded

Thank you for visiting us here at Acura of Pembroke Pines! We look forward to serving you again in the future!

April 21, 2022

My service rep Jean is the best. He is professional, helpful, responsive and efficient. Due to him, I continue to go to Acura of Pines to service my TLX. More

by CYNJLEE73
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jean Louis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : A young man helped me with a loaner car who was amazing but I don't remember his name.
Apr 27, 2022 -

Acura Of Pembroke Pines responded

Thank you for the kind review! We're so glad that Jean continues to earn your business and we look forward to seeing you next time here at Acura of Pembroke Pines!

April 21, 2022

Great people to deal with and they did an excellent job in the service performed More

by v
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Gomez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 22, 2022 -

Acura Of Pembroke Pines responded

Thank you for the wonderful feedback! We appreciate you coming to visit us here at Acura of Pembroke Pines and hope we have the opportunity to serve you again in the future!

April 21, 2022

We were under the impression that the car was still under warranty when it wasn't. More

by TSUN2IXPF
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ray Onn
Apr 22, 2022 -

Acura Of Pembroke Pines responded

Hello - thank you for addressing your concern. If you have any further questions, please contact our Service Department - (877) 468-9930.

April 20, 2022

Kevin was very helpful and courteous on this visit. The word minimum is a pain More

by JANENEC
Recommend Dealer
Yes
Employees Worked With
Kevin Gomez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 21, 2022 -

Acura Of Pembroke Pines responded

Thank you for taking the time to leave us a review! We're happy to hear Kevin was helpful to you during your visit and we look forward to seeing you next time here at Acura of Pembroke Pines!

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