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Acura Of Pembroke Pines - Service Center

Pembroke Pines, FL

4.7
5,063 Reviews

5,063 Reviews of Acura Of Pembroke Pines - Service Center

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November 28, 2021

Mike was extremely helpful in getting my car serviced as quickly as possible. He definitely exhibited GREAT customer service skills and explained to me the cost before the services were done on the car, whi More

by J.DOBAO
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Grasso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 30, 2021 -

Acura Of Pembroke Pines responded

Mike and the team are so glad you enjoyed your visit! Thank you for the kind words and five-star rating!

November 27, 2021

I have had my car serviced at other Acura dealerships but this was by far the best service. Ron was on it and wonderful. In and out!! Thank you. More

by kegoz1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ron Richardson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 30, 2021 -

Acura Of Pembroke Pines responded

We're so happy to hear this! Thank you for visiting the Acura of Pembroke Pines team. We look forward to serving you again in the future!

November 27, 2021

I liked the immediate attention, communication, respect as well as the social environment. Great team of attendants. Ron was an excellent agent. More

by ARABUR1950
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Ron Richardson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 30, 2021 -

Acura Of Pembroke Pines responded

We're so glad the Acura of Pembroke Pines team took such great care of you during your visit! Thank you so much for rating us five stars!

November 27, 2021

Service assistant was very friendly and attentive , Ron kept informing me on the progress of my vehicle. I was very pleased with my service. More

by jamritt
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ron Richardson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 30, 2021 -

Acura Of Pembroke Pines responded

Thank you for the great review! It means a lot to hear that you're satisfied and we look forward to seeing you again next time here at Acura of Pembroke Pines!

November 27, 2021

Excellent dealership I enjoyed my visit to Acura of Pembroke Pines I will come again More

by Iftihaq
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Gomez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 30, 2021 -

Acura Of Pembroke Pines responded

We're so happy to hear your experience at Acura of Pembroke Pines earned us five stars! Thank you so much for being a customer!

November 27, 2021

Thank you my experience was great mr.Marco pinto is excellent and he gave us a wonderful service. I really recommend Acura Pembroke Pines excellent service More

by FAUNAZOO
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marco Pinto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 30, 2021 -

Acura Of Pembroke Pines responded

Thank you for recommending our team at Acura of Pembroke Pines! we're so happy that Marco provided you with excellent service!

November 27, 2021

Service advisor Pinto is always pleasant and respectful. The work gets done quickly and my car always leave clean. Recently needed a warranty repair on my 2019 rdx ,the part was not in stock and needed to More

by GBPines
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marco Pinto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 30, 2021 -

Acura Of Pembroke Pines responded

We're happy to hear that Pinto and our team gave you such excellent care! Thank you for rating Acura of Pembroke Pines five stars!

November 27, 2021

Jean is the best! Always easy to work with and very efficient. Makes the process easier to get good service! More

by MATTHEWCOHN17
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jean Louis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 30, 2021 -

Acura Of Pembroke Pines responded

Thank you for the awesome feedback! We're glad to hear Jean continues to provide you with excellent service and we look forward to your next visit with us here at Acura of Pembroke Pines!

November 27, 2021

Tech, Mike Grasso, was very helpful in working our vehicle into the schedule. Stayed on the repair until 5:30 pm. Appreciate the communication and follow up throughout the day. More

by JARNETT20
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Grasso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 30, 2021 -

Acura Of Pembroke Pines responded

Thank you for taking the time to share this feedback! We're glad to hear Mike delivered excellent service and we hope we can be of service to you again in the future. Take care! - The Acura of Pembroke Pines Team

November 26, 2021

The person who greeted me was pleasant and polite. My service guy, Marco, was really nice and welcoming. More

by TAMYIACHINNERY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marco Pinto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 30, 2021 -

Acura Of Pembroke Pines responded

Thank you for these kind comments about our team! It was a pleasure having you visit us here at Acura of Pembroke Pines and we hope to see you again in the future!

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