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Acura Of Pembroke Pines - Service Center

Pembroke Pines, FL

4.7
5,435 Reviews

5,435 Reviews of Acura Of Pembroke Pines - Service Center

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January 21, 2022

Great service. Outstanding care. My service advisor was very helpful and professional B b b More

by ALPEREYRA01
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marco Pinto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 24, 2022 -

Acura Of Pembroke Pines responded

Thank you for the wonderful feedback! We hope to see you again next time here at Acura of Pembroke Pines!

January 21, 2022

Representative was professional in providing ingot as to details of maintenance- When completed gave detailed explanation of items serviced & inspected More

by CPAGREENE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jordan Ferber
Jan 24, 2022 -

Acura Of Pembroke Pines responded

Thank you for sharing your experience! We're happy to hear our team provided you with excellent service and we hope to see you again next time here at Acura of Pembroke Pines!

January 21, 2022

We went for an oil change and they were able to accommodate us even without an appointment. More

by MT_GWENF
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Grasso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Didn’t get all of their names but everyone we dealt with, from the receiving to cashier, were all very nice and friendly.
Jan 24, 2022 -

Acura Of Pembroke Pines responded

Thank you for visiting us here at Acura of Pembroke Pines! We hope to see you again next time!

January 21, 2022

This was my First oil change and I was greeted by everyone in the lobby and kindly was told where to take my vehicle. Mr Jean was the gentleman that helped me and he was very kind. Overall the staff More

by AYENNY15
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jean Louis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 24, 2022 -

Acura Of Pembroke Pines responded

Thank you for trusting Acura of Pembroke Pines with your automotive needs! We look forward to seeing you next time!

January 21, 2022

Customer Service was great with Rayon. Took less than an hour and was very pleased More

by MORGANUCF18
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rayon
Jan 24, 2022 -

Acura Of Pembroke Pines responded

Thank you for visiting Rayon & the team here at Acura of Pembroke Pines! We hope to see you again next time!

January 21, 2022

Absolutely the best. Mike Duggan is one of the best “sales” persons around, generous with his time, never rushed, honest and does right by his clients … Dino is amazing too, there’s no better when it c More

by BRICE0907
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Duggan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dino Liebro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Ticker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 24, 2022 -

Acura Of Pembroke Pines responded

Thank you for being an Acura of Pembroke Pines customer! We're so glad Mike & Dino continue to earn your loyal business and we look forward to seeing you at your next visit. Take care!

January 20, 2022

Excellent service provided by Mike Grasso. Maintenance was quick and car wash on point. Thank you More

by JOEL.FELIZN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Grasso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 21, 2022 -

Acura Of Pembroke Pines responded

It was our privilege to serve you! Thanks for visiting Acura of Pembroke Pines and please don't hesitate to reach out if we can be of service again in the future!

January 20, 2022

Great customer service by the welcome guy and service man Marco P. Its too bad that you don't clean the inside of the cars. When I signed for the maintenance program I was told it included interior and More

by beape
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Marco Pinto
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 21, 2022 -

Acura Of Pembroke Pines responded

Thank you for the review and feedback. We encourage you to reach out to our Service Department at (877) 468-9930 if you'd like to discuss this situation in greater detail. Thanks again for the feedback - we hope to provide you with a five-star experience next time.

January 20, 2022

The service team improperly changed oil and caused issues with the car. Now they are saying other things are wrong and we never had issues prior to. More

by BIAGEM2
Recommend Dealer
No
Employees Worked With
Jean Louis
1.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 03, 2022 -

Acura Of Pembroke Pines responded

We're disappointed to hear that you had a less than stellar experience at Acura of Pembroke Pines. We'd like to help resolve your concerns. Please contact the general manager at lschlossberg@czag.net to discuss this in more detail. Thank you.

January 20, 2022

This dealer has Fast service, a nice team and always available. Always happy to service my car here! More

by JOHANNAG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marco Pinto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 21, 2022 -

Acura Of Pembroke Pines responded

Thank you for being an Acura of Pembroke Pines customer! We're grateful for your support and look forward to your next visit!

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