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Acura Of Pembroke Pines - Service Center

Pembroke Pines, FL

4.7
5,430 Reviews

5,430 Reviews of Acura Of Pembroke Pines - Service Center

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January 13, 2022

Mike was great super helpful. New face at acura but same good service. Will definitely ask for him again. More

by antoine.rutherford
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jean Louis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marco Pinto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Grasso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 14, 2022 -

Acura Of Pembroke Pines responded

Thank you for the great review! We're happy to hear that Mike provided you with excellent service and we look forward to your next visit with us here at Acura of Pembroke Pines!

January 12, 2022

The service was swift, the place was safe re covid, the coffee was lovely and Jean took care of me from the moment I entered till he handed me my keys More

by rebyak
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jean Louis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 12, 2022 -

Acura Of Pembroke Pines responded

Thank you for taking the time to share this wonderful feedback! It was a pleasure having you visit us here at Acura of Pembroke Pines and we hope to see you again next time!

January 12, 2022

The service meet my expectations. It was timely and more than expected was done. Very satisfied. More

by WATSON.GARFIELD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jean Louis
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Not certain of the name of the service person
Jan 13, 2022 -

Acura Of Pembroke Pines responded

Thank you for reviewing your recent visit with the Acura of Pembroke Pines team! We hope to see you again next time!

January 12, 2022

Great customer service, great service by Jordan, always have great service in every visit in the Pembroke Pines service dealer More

by RDIAZ11
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jean Louis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marco Pinto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Gomez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Grasso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ron Richardson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Ng
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christian Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jordan, Andres Perez
Jan 13, 2022 -

Acura Of Pembroke Pines responded

We're grateful to have you as an Acura of Pembroke Pines customer! Thanks for the review and we'll see you at your next visit!

January 11, 2022

I called Service Manager Jordan Ferber regarding a concerning noise coming possibly from the tires and he advised to bring the car in. Upon arriving I was met immediately and Jordan sent the car to t More

by J.ALUART
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jordan Ferber
Jan 12, 2022 -

Acura Of Pembroke Pines responded

Thank you for sharing your experience! We're so glad Jordan & the team were able to resolve your issue quickly and efficiently. Thanks for trusting Acura of Pembroke Pines with your business. We look forward to your next visit!

January 11, 2022

Staff is very friendly, helpful and knowledgeable about customer needs or concerns, especially Marco Pinto my tech. Specialist. More

by kat.aquila00
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marco Pinto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 12, 2022 -

Acura Of Pembroke Pines responded

Thank you for the wonderful feedback! Marco and the team look forward to serving you again in the future! - Acura of Pembroke Pines

January 10, 2022

Thank Andres Perez you resolve the service soon 👍💪 , I came back for my next service truck More

by Pscarrizo23
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andres Perez
Jan 11, 2022 -

Acura Of Pembroke Pines responded

Wow! Thank you so much for the great feedback and five-star rating! - Acura of Pembroke Pines

Jan 12, 2022 -

Pscarrizo23 responded

Of course

January 10, 2022

Service was excellent and fast! Advisor Jean Louis is awesome, transparent and knowledgeable . The waiting area was very clean More

by PMICHARD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jean Louis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 11, 2022 -

Acura Of Pembroke Pines responded

Thank you for the wonderful feedback! We look forward to seeing you again next time here at Acura of Pembroke Pines!

January 09, 2022

Jean is a wonderful & polite service rep. He makes sure to explain all services that will be performed on my vehicle and informs me if any additional services are needed. More

by BRUSHE_S
Customer Service
Recommend Dealer
Yes
Employees Worked With
Jean Louis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 11, 2022 -

Acura Of Pembroke Pines responded

Thank you for complementing the hard work of Jean at Acura of Pembroke Pines! We appreciate your review, and hope to see you next time!

January 09, 2022

AWESOME Friendly respectful!!! My service manager kept up with me to let me know what was going on and to make sure I was ok Thanks More

by CHARMAINE31
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jean Louis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Gomez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 11, 2022 -

Acura Of Pembroke Pines responded

We're glad to hear the Acura of Pembroke Pines team gave you such excellent service! Thank you for taking the time to leave your five-star review!

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