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Acura Of Pembroke Pines - Service Center

Pembroke Pines, FL

4.7
5,429 Reviews

5,429 Reviews of Acura Of Pembroke Pines - Service Center

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November 03, 2021

Warranty work. Provided loaner car for duration of repair, good daily follow up and updates. More

by Rikus
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ron
Nov 03, 2021 -

Acura Of Pembroke Pines responded

We're glad the Acura of Pembroke Pines team could make your warranty service a five-star experience! Thank you for coming!

November 02, 2021

I had a wonderful experience with Acura of Pembroke Pines Service Department. Ron was the best! More

by KKJT@bellsouth.net
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ron Richardson
Nov 02, 2021 -

Acura Of Pembroke Pines responded

Thank you for visiting Ron at Acura of Pembroke Pines! We look forward to your return!

November 02, 2021

The customer service was great. Everything was quickly. I received a good care. I’ll recommend them. More

by MARIAPERAZA158
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I don’t remember his name
Nov 02, 2021 -

Acura Of Pembroke Pines responded

Thank you for your 5-stars, Maria! We look forward to seeing you next time!

November 02, 2021

They didn’t honor my warranty claim gave me ridiculous excuse saying they needed to duplicate it in person and didn’t believe me when I said the issue isn’t persistent More

by danielgiraldo0117
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Richard Im
Nov 17, 2021 -

Acura Of Pembroke Pines responded

Hi Daniel, thank you for bringing this to our attention. Please contact Larry at lschlossberg@czag.net if you would like to discuss this further.

November 02, 2021

Great service and good very thing hod done on time and very friendly service staff More

by AMIR_SAFVAT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jean Louis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marco Pinto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Neville Braganza, John Peguero, Richard Im, Andres Perez
Nov 03, 2021 -

Acura Of Pembroke Pines responded

Thank you for taking the time to leave us a review! We're glad you enjoyed your experience with our team here at Acura of Pembroke Pines and we hope we can be of service to you again in the future!

November 02, 2021

Jordan Ferber is an excellent service manager. Car is always serviced both properly and very timelt More

by bisshoeman
Recommend Dealer
Yes
Employees Worked With
Jordan Ferber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 03, 2021 -

Acura Of Pembroke Pines responded

Thank you so much for this kind review! Jordan is indeed a fantastic asset to our team and we look forward to sharing your wonderful feedback with him. Thanks for being an Acura of Pembroke Pines. We appreciate your support and look forward to your next visit!

November 01, 2021

Professional, fast and accurate!!!No extra payments or Professional, fast and accurate!!! No extra payments or hide situations compare to the Honda Miami Lakes is terrible, I'll stay in this dealer for no More

by YAIMANDREA07
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jordan Ferber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 01, 2021 -

Acura Of Pembroke Pines responded

This is what we like to hear! We hope to have you as a customer for life! -Acura of Pembroke Pines

October 31, 2021

My experience with the service team has always been pleasant. Marco, Jean, Eric and Christian feel like members of my extended family. Excellent and professional service. More

by 21sam.Maxwell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Chan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jordan Ferber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jean Louis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marco Pinto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eric Ng and Christian Rodriguez
Nov 02, 2021 -

Acura Of Pembroke Pines responded

Thanks for taking the time to leave Acura of Pembroke Pines your five-star rating! We're glad Marco, Jean, Eric, and Christian made this such a memorable visit!

October 31, 2021

Marco Pinto is always available and responds quickly to all my needs with service. This time was not different, he was able to schedule me on the same day and the techs did a great job to get the car ready More

by teamiessler
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marco Pinto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 02, 2021 -

Acura Of Pembroke Pines responded

We're so happy the Acura of Pembroke Pines team could make this such a great experience for you! Marco is a valued member of our family and it means so much that you're confident coming to see them! Thank you for being our customer!

October 31, 2021

They help you with all the services that you need help with and excellent customer service More

by oliviamorley20
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jean Louis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marco Pinto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Neville Braganza, John Peguero, Richard Im, Andres Perez
Nov 02, 2021 -

Acura Of Pembroke Pines responded

Thank you for the positive feedback! It was a pleasure having you visit us here at Acura of Pembroke Pines and we hope to see you again in the future!

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