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Acura Of Pembroke Pines - Service Center

Pembroke Pines, FL

4.7
5,429 Reviews
Call Service Center (954) 985-2424

5,429 Reviews of Acura Of Pembroke Pines - Service Center

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October 21, 2021

Great service and on time deliver with no issues whatsoever great personal manners professional stuff More

by peretzyoram
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jean Louis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marco Pinto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Neville Braganza, John Peguero, Richard Im, Andres Perez
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Oct 21, 2021 -

Acura Of Pembroke Pines responded

Thank you for the amazing feedback! It was a pleasure working with you and we hope we have the opportunity to do so again in the future. Take care! - The Acura of Pembroke Pines Team

October 21, 2021

I am a long time customer and I experienced excellent service. As well as my car was fixed right the first time. More

by JONATHANDICANDIA24
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jean Louis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marco Pinto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 21, 2021 -

Acura Of Pembroke Pines responded

Thank you for your loyal business! We are truly grateful to have you as an Acura of Pembroke Pines customer and look forward to your next visit!

October 21, 2021

Waited for 3 hours just for them to check my oil!! Unacceptable. I know it's busy but a 5 minute job that took 3 hours is not good. More

by pvilla
Recommend Dealer
No
Employees Worked With
John Peguero
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Nov 04, 2021 -

Acura Of Pembroke Pines responded

We understand your frustration and appreciate your patience during these unpredictable times. We hope to see you back in the future so we can provide a five-star experience next time. Thank you for your feedback, Larry Schlossberg - General Manager - lschlossberg@czag.net

October 20, 2021

The service line was quick, my service advisor checked me in and told he will take care of it asap. More

by DCAMACHOSR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marco Pinto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 21, 2021 -

Acura Of Pembroke Pines responded

Thank you for taking the time to review your recent visit with us! Your business is greatly appreciated by the entire team here at Acura of Pembroke Pines and we hope to see you again next time!

October 20, 2021

Jean is amazing at his job! Courteous, considerate, great customer service! He gets me in & out & explains everything thoroughly! Acura is lucky to have him on staff More

by jdanetz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jean Louis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 21, 2021 -

Acura Of Pembroke Pines responded

Thank you for the fantastic feedback - Jean will be so happy to hear it! We appreciate you being an Acura of Pembroke Pines customer and look forward to seeing you at your next visit!

October 20, 2021

I have owned Acuras since 2010 and I have 100% satisfaction not only with the vehicles but also with the customer service provided. Customer service at Acura of Pembroke Pines is efficient and fri More

by Dgonz0707
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marco Pinto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 21, 2021 -

Acura Of Pembroke Pines responded

Thank you for being an Acura of Pembroke Pines customer! We're grateful for your business and look forward to your next visit with us!

October 20, 2021

Excellent service, I did not have to wait long. I’m going to recommend to my friends and family. More

by Jesus Reales
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marco Pinto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 21, 2021 -

Acura Of Pembroke Pines responded

We're so glad the Acura of Pembroke Pines team gave you five-star care, Jesus! Thank you for the wonderful review!

October 18, 2021

Very profesional Shawn the best seller …!!! Best dealer in the area…. …..5* dealer …. Very organized, clean and fast service always!!! More

by Sharon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn
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Oct 20, 2021 -

Acura Of Pembroke Pines responded

Thank you for the stellar review, Sharon! We're grateful to have you as an Acura of Pembroke Pines customer and look forward to seeing you at your next visit!

October 17, 2021

I received excellent service on October 16. And information about my car that I didn’t know. From Ronald Richardson. More

by JoAnn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ronald Richardson
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Oct 19, 2021 -

Acura Of Pembroke Pines responded

We're so pleased to hear it! Thanks for being part of the Acura of Pembroke Pines family!

October 17, 2021

I have been to several Acura Dealerships nation-wide and by far, Kevin Gomez of Pembroke Pines Acura is the best customer service personnel I have ever worked with. His attention to detail and time-consciou More

by COSPERIO1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Gomez
Report | Print
Oct 19, 2021 -

Acura Of Pembroke Pines responded

Thank you for leaving Kevin and the Acura of Pembroke Pines team your wonderful review! It means so much to have you in the Acura family and we're thrilled to have earned your five-star rating!

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