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Acura Of Pembroke Pines - Service Center

Pembroke Pines, FL

4.7
5,460 Reviews

5,460 Reviews of Acura Of Pembroke Pines - Service Center

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September 06, 2021

Ron Richardson was amazing at explaining every detail of what was done and what else needed to be taken care of in my vehicle. He is amazing! More

by KSantana
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ron Richardson
Sep 07, 2021 -

Acura Of Pembroke Pines responded

We appreciate your kind review and can't wait to share it with Ron! Thank you for visiting us here at Acura of Pembroke Pines - we look forward to seeing you again next time!

Sep 08, 2021 -

KSantana responded

Both Mr. Pinto and Mr. Richardson are an amazing team. I have had my car serviced twice in the last four weeks, and each have made sure my vehicle was serviced and properly done, while ensuring that nothing was left incomplete. Thank you for having such reliable agents working at Acura in Pembroke Pines.

September 06, 2021

Ron the service advisor amazing and professional. And Jonathan the service tech did a great job on my car. I happy with my experience there. More

by JDGUZMAN002
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ron Richardson
Sep 07, 2021 -

Acura Of Pembroke Pines responded

Thank you for sharing your review with Ron and Jonathan! We look forward to seeing you next time at Acura of Pembroke Pines!

September 05, 2021

My Costumer service rep (who I won’t name) was late to work, pushing back all appointments - so Jordan was able to step up and help me. Very much appreciated.. More

by BRETT_MANN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jordan
Sep 06, 2021 -

Acura Of Pembroke Pines responded

Brett, we are so happy to hear that you had such a great time working with Jordan! We are very concerned to hear that your rep was late, but thank you very much for your patience!

September 05, 2021

Ron was attentive and caring, im glad he was my service advisor. I would appreciate everyone acting just like Ron. I will definitely be back! More

by KATNED
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ron
Sep 06, 2021 -

Acura Of Pembroke Pines responded

We are so happy to hear that you had such a great time working with our team at Acura of Pembroke Pines! We are so glad that Ron could help!

September 04, 2021

Excellent service b my customer service representative. All areas were outstanding. Communication is prompt and accurate..customer service area is very good. Comfortable and suitable for waiting. More

by vicmay54
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jean Louis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 06, 2021 -

Acura Of Pembroke Pines responded

We are so happy to hear that you had such a great time at Acura of Pembroke Pines! We are so glad that you could enjoy your time!

September 03, 2021

Service was great, greeted promptly, it actually took faster than promised for the service to complete. All went smooth and fast and work well done. More

by RAMYD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jordan Ferber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jordan Ferber
Sep 03, 2021 -

Acura Of Pembroke Pines responded

Thank you for your review! We're happy to hear that our service team provided you with a smooth and quick appointment! See you next time at Acura of Pembroke Pines!

September 03, 2021

RON WAS AMAZING!!! SO PROFESSIONAL AND THOROUGH. IT WAS A BREEZE. EVERYONE GO SEE RON WHEN YOU NEED YOUR OIL CHANGED. CANT WAIT TO GO BACK. More

by KATEBARBOUR28
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
RON RICHARDSON
Sep 03, 2021 -

Acura Of Pembroke Pines responded

We can't thank you enough for your kind words, Kate! Ron and our team appreciate your 5-stars! See you next time at Acura of Pembroke Pines!

September 02, 2021

Jean Louis is amazing! He is very knowledgeable and courteous. He is always willing to explain what was found and how it can be rectified. The best part is that I never feel as if I have been bambooz More

by KEEPINGITREAL45
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jean Louis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 03, 2021 -

Acura Of Pembroke Pines responded

Thank you for the excellent feedback! We're so glad that Jean has the opportunity to take care of you and your vehicle and we'll be sure to let him know how pleased you are with the service he provides. Thanks for being an Acura of Pembroke Pines customer. We'll see you next time!

September 02, 2021

Jean is a fantastic service writer, he makes it enjoyable to come in because he’s so courteous professional and knowledgeable. He is a great asset to Acura of Pembroke Pines and is a big reason that I highly More

by PBERNIS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jean Louis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 02, 2021 -

Acura Of Pembroke Pines responded

Thank you for the wonderful feedback, Paul! Jean always takes such great care of his customers and we're certainly lucky to have him on our team. Thanks for being an Acura of Pembroke Pines customer and we'll see you at your next visit!

September 01, 2021

I did this already after my visit. I guess 25 words are needed for this review and I have no idea why you didn't get my last review as this can get frustrating More

by XENALESS1125
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Neville Braganza
Sep 01, 2021 -

Acura Of Pembroke Pines responded

Thank you for your review! - Acura of Pembroke Pines

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