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Acura Of Pembroke Pines - Service Center

Pembroke Pines, FL

4.7
5,442 Reviews

5,442 Reviews of Acura Of Pembroke Pines - Service Center

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July 24, 2021

Amazing service as always, the staff is always on point with time and greeting you as well. Great quality service as always and couldn’t ask for more. 5star service More

by jayyrodriguez223
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jean Louis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marco Pinto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Neville Braganza, John Peguero, Richard Im, Andres Perez
Jul 27, 2021 -

Acura Of Pembroke Pines responded

It means so much to hear our team provided five-star care to you! Thank you for taking the time to leave your feedback! - Acura of Pembroke Pines

July 24, 2021

Very professional. Courteous staff. Clean lobby. The service was surprisingly quick and thorough. They’ve actually gotten better since the pandemic. My go to dealership! More

by DWAYNE.B4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jean Louis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 27, 2021 -

Acura Of Pembroke Pines responded

This review means a lot to our team! Thank you for being a loyal customer! - Acura of Pembroke Pines

July 23, 2021

I responded previously. As usual, Jean is the consummate professional. He keeps me informed of the status of the job. Upon leaving, the car is readily located. More

by Loyal Acura customer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jean Louis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 26, 2021 -

Acura Of Pembroke Pines responded

Thank you for taking the time to leave us a review! We're truly grateful to have you as an Acura of Pembroke Pines customer and look forward to your next visit. Take care!

July 22, 2021

It was the first time that I used the Acura service in Pembroke Pines and I can say that the attention was quick and I expected less than I had imagined. The attention of the staff was very professional, More

by JORGE_TIGRERO
Recommend Dealer
Yes
Employees Worked With
Jean Louis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 22, 2021 -

Acura Of Pembroke Pines responded

We're happy Jean Louis made your first visit so enjoyable, Jorge! Thank you for taking the time to leave us your five-star review! We look forward to seeing you again! - Acura of Pembroke Pines

July 22, 2021

Nevil always takes great care of us. Very professional and helpful! I was in a rush and he made sure to get me out of there quickly, updating me on status along the way. More

by AILEENPERDOMO1306
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Neville Braganza
Jul 22, 2021 -

Acura Of Pembroke Pines responded

Aileen, we are so happy to hear that Nevil can always do a wonderful job for you! Thank you so much for taking the time to tell us about your visits to Acura of Pembroke Pines!

July 22, 2021

Acura of Pembroke Pines is Top Notch! The service department are in a class of their own. Nothing but great service and professionalism, from the guy who took my info and keys to the guy who gave me More

by crazon80
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jordan Ferber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mel Go
Jul 22, 2021 -

Acura Of Pembroke Pines responded

We are so proud to hear that our team at Acura of Pembroke Pines could provide such excellent service! Thank you so much for your kind words--it means a lot to us!

July 22, 2021

Had a great experience. Jean Louis was great throughout the process- Dropping off my car, getting a loaner vehicle and picking up the car. I would not hesitate to go back to this dealership in the future. More

by Colleen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jean Louis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 22, 2021 -

Acura Of Pembroke Pines responded

Colleen, we are so happy to hear that you had a great time at Acura of Pembroke Pines! Thank you so much for telling us about what a great job Jean Louis could do for you!

July 22, 2021

The quality of service is alway excellent and my service associate Jean is outstanding. He's professional and pleasant at all time. With service like this you have a loyal customer. More

by phianie69
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jean Louis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 23, 2021 -

Acura Of Pembroke Pines responded

Thank you for your support of Jean and the Acura of Pembroke Pines team! We are so glad to have you as a customer.

July 22, 2021

Excellent service. Car came back fast and clean. Great experience Jordan greeted me he always remembers me from the time before. Coffee was great and check out was smooth More

by juliesavitz1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jordan
Jul 23, 2021 -

Acura Of Pembroke Pines responded

It means so much to hear Jordan and our team gave you such excellent care! Thank you for your five-star review and kind words! – Acura of Pembroke Pines

July 21, 2021

Such great service! At first was told it would be 1hr 30mins, i was in a hurry and it turned into 30 mins! Thank you More

by ECt121
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Neville Braganza
Jul 21, 2021 -

Acura Of Pembroke Pines responded

It was our pleasure to get you in and out! Thanks for being an Acura of Pembroke Pines customer!

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