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Acura Of Pembroke Pines - Service Center

Pembroke Pines, FL

4.7
5,556 Reviews

5,556 Reviews of Acura Of Pembroke Pines - Service Center

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August 25, 2021

Service manager Jordan was excellent he understood the issue with my Acura TL and made it easy for me. I went out of the country for the time and came back to a perfect car no hassle or headaches. Jordan More

by lloydsmorris
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jordan Ferber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 26, 2021 -

Acura Of Pembroke Pines responded

Thank you! We're glad to hear Jordan made this a five-star service visit for you! We appreciate you letting the Acura of Pembroke Pines team take such great care of your vehicle! We'll see you at your next appointment!

August 24, 2021

I will continue to have my Acura TSX serviced by Acura of Pembroke Pines as long as Jean is there. Jean is wonderful! He has delivered excellent customer service for as long as I have had my car, which has More

by Acura TSX
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jean Louis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 25, 2021 -

Acura Of Pembroke Pines responded

Thanks so much for your glowing review! The Acura of Pembroke Pines team is happy you feel confident bringing your TSX to Jean for the best care possible! We look forward to providing many more experiences like these in the future!

August 24, 2021

Great experience, great staff. Thank you, Marco and Tj. My car drives way better. They were accommodating with getting my car fixed properly and made available a loaner car, so I was able to pick my son up More

by KREMA0482
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marco Pinto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 25, 2021 -

Acura Of Pembroke Pines responded

This is so great to hear! Thank you for leaving us your great feedback and five-star review! We'll share this with Marco, TJ, and the Acura of Pembroke Pines team! See you next time!

August 24, 2021

Great service always! Employees are very nice and respectful. My car service was completed sooner than I expected. Service advisor, Marco very helpful and very nice. More

by LULYHONEY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marco Pinto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 24, 2021 -

Acura Of Pembroke Pines responded

Thanks so much! We're glad Marco and the Acura of Pembroke Pines team made this such a great experience for you, and we look forward to seeing you at your next appointment!

August 23, 2021

I recently relocated from the north to the Miami area. My dealer recommended a few different Acura dealer to call for my first service. From the moment I spoke with Jordan Ferber I knew I found my new home. More

by MMEROLLO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jordan Ferber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 24, 2021 -

Acura Of Pembroke Pines responded

Welcome to the Acura of Pembroke Pines family! We're thrilled to hear that Jordan took great care of you during your first visit with us and we'll be sure to share these kind comments with him. Thanks again for the wonderful review and we'll see you at your next visit!

August 22, 2021

Every time that I bring any of my vehicles to Pines Acura, we are treated like family. Jordan Ferber always greet me by name, knows my vehicles and what is needed and never tries to add on products or More

by HSCHRAGER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Ticker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jordan Ferber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 23, 2021 -

Acura Of Pembroke Pines responded

Thank you for this fantastic feedback! We're delighted to hear that Jordan continues to take great care of you and your vehicles and we'll be sure to share these kind comments with him. Thanks for being an Acura of Pembroke Pines - we look forward to seeing you at your next visit!

August 22, 2021

Jordan always does a great job, always follows up and ensures all issues are addressed. It's a pleasure working with him. Cheers, John Papini More

by PAPINI.JOHN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jordan Ferber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 24, 2021 -

Acura Of Pembroke Pines responded

Thank you for this wonderful feedback, John! We're certainly lucky to have Jordan on our team and we'll be sure to share your kind comments with him. Thanks for being an Acura of Pembroke Pines customer. We'll see you at your next visit!

August 20, 2021

I brought my RDX in for it's 5,000 mile service. Jordan Ferber did a fabulous job overseeing the work, as usual, while I waited for the service to be completed. Thanks. More

by mac8
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jordan Ferber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 20, 2021 -

Acura Of Pembroke Pines responded

We're so happy Jordan and the Acura of Pembroke Pines team helped you have a five-star service visit! Thank you for being a loyal customer and for your confidence in us!

August 20, 2021

We received great service from Acura of Pembroke Pines. As he has done before Jean Lewis facilitated the repairs on our Acura in a friendly and efficient mss as manner. More

by Honda Owner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jean Louis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 20, 2021 -

Acura Of Pembroke Pines responded

It means a lot that you chose to leave the Acura of Pembroke Pines team your fantastic five-star review! Thank you so much for letting Jean Lewis and our team provide you with excellent care! We'll see you next time!

August 18, 2021

Jordan Ferber has been providing excellent service for me since 2016. Always explains everything very clearly and always returns my phone calls promptly. I drive 33 miles to bring my car for this reason More

by BOB@IMSARM.COM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Kalouf
Aug 18, 2021 -

Acura Of Pembroke Pines responded

This means so much to us! Thank you for your continued confidence in Jordan and the Acura of Pembroke Pines team! We're so glad to hear we've helped exceed expectations and provide five-star care each time! We'll see you at your next appointment!

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