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Acura Of Pembroke Pines - Service Center

Pembroke Pines, FL

4.7
5,442 Reviews

5,442 Reviews of Acura Of Pembroke Pines - Service Center

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July 16, 2021

Very pleased with the standard of service provided, always makes fair and reasonable recommendations. Waiting area is clean and relatively comfortable although I have experienced at other Acura dealers More

by milg98
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Ticker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jordan Ferber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 19, 2021 -

Acura Of Pembroke Pines responded

It is validating to our team knowing we are providing this level of service and care to you! Thank you for your business, from your friends at Acura of Pembroke Pines.

July 15, 2021

Nice, courteous and stayed with in the time estimation. Car wash was not good but everything else was great. I would recommend them to friends More

by SHARI.PARDUE
Recommend Dealer
Yes
Employees Worked With
Andres Perez
Jul 15, 2021 -

Acura Of Pembroke Pines responded

Thank you for your feedback, Shari. We're glad you had a good experience overall. We're sorry to hear about the carwash! We appreciate you bringing that to our attention so we can do better next time.

July 15, 2021

I already bought two cars, I’m planning to buy my third car soon. The service is always the best, what else can I say! More

by M.NORORI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jean Louis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 15, 2021 -

Acura Of Pembroke Pines responded

It means so much to hear that our team has provided great care to you on all your purchases! We value you as an Acura of Pembroke Pines customer and look forward to seeing you at your next test drive! Thank you!

July 15, 2021

Jean Louis was very friendly during my service check and kept me updated while I was waiting at timely intervals. I will definitely return for future service! More

by ERINNICOLECOH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jean Louis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 15, 2021 -

Acura Of Pembroke Pines responded

Thank you for leaving this great review and rating for Jean Louis and the Acura of Pembroke Pines team! We're so glad to have you as our customer and look forward to making more positive service visits in the future!

July 15, 2021

Mel the mechanic and Jordan the service manager were exceptional. They are definitely professionals and provided nothing but great service! I would recommend them both! More

by crazon80
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jordan Ferber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mel Go
Jul 15, 2021 -

Acura Of Pembroke Pines responded

We're so happy our team could help make this a five-star experience! Thank you for the awesome review! We look forward to seeing you at your next appointment! – Acura of Pembroke Pines

July 14, 2021

Nice atmosphere, clean and beautifull facility. Excellent service, knowledgeable and atentive employees. My car was clean, the service was fast. Had a nice coffee while I was waiting. Overa a good experi More

by gtiaj
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marco Pinto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 14, 2021 -

Acura Of Pembroke Pines responded

The team at Acura of Pembroke Pines loves seeing great reviews! Thank you so much!

July 14, 2021

Neville, got our MDX in for an oil change 42 minutes, in and out. Hardly enough time for the complementary coffee and great blueberry muffins. More

by COMPLETEFITNESS
Friendliness
Recommend Dealer
Yes
Employees Worked With
Neville Braganza
Jul 15, 2021 -

Acura Of Pembroke Pines responded

It means so much to hear our team gave you such excellent care! Hopefully next time you'll get to enjoy your coffee ;) Thank you for the five-star rating! – Acura of Pembroke Pines

July 13, 2021

Everyone who helped me was nice, friendly, and helpful. Marco explained everything to me and was very easy to work with. He continued to update me throughout the service. The waiting area for service was c More

by EAROBERTSON8
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marco Pinto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 13, 2021 -

Acura Of Pembroke Pines responded

We are so happy Marco and our Acura of Pembroke Pines team earned your five stars. Thanks so much!

July 13, 2021

The service advisor made all the different with his friendly advice and the willingness to provide good quality service, service advisor Neville Braganza deserve all the credit More

by ROBERTH1509
Recommend Dealer
Yes
Employees Worked With
Neville Braganza
Jul 13, 2021 -

Acura Of Pembroke Pines responded

Thank you for choosing Acura of Pembroke Pines, we appreciate your positive feedback on Neville and the team!

July 12, 2021

Jordon always provides excellent customer service. I had an emergency with my tire, he got me in right away to get it taken care of. More

by METZ0616
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jordan Ferber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 13, 2021 -

Acura Of Pembroke Pines responded

We're so happy to know you can always count on Jordan. Thanks for being an Acura of Pembroke Pines customer. Take care!

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