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Acura Of Pembroke Pines - Service Center

Pembroke Pines, FL

4.7
5,442 Reviews

5,442 Reviews of Acura Of Pembroke Pines - Service Center

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July 11, 2021

Quick, professional. I was very satisfied. The vehicle was washed after the service had been performed. Vey clean and comfortable customer waiting area. Nice staff. More

by GREGGUTMAN9
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jean Louis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 12, 2021 -

Acura Of Pembroke Pines responded

This is a fantastic review! Thanks from the entire team at Acura of Pembroke Pines!

July 11, 2021

Great customer service experience. Everything was explained and carried out satisfactory. No problems noted. Service was complete in a timely manner. Everything was done well. More

by CARAMELNSWEET
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Neville Braganza
Jul 12, 2021 -

Acura Of Pembroke Pines responded

Thank you for choosing Acura of Pembroke Pines, we appreciate your positive feedback!

July 10, 2021

Great service. Made everything easy. Didn’t have to worry about anything. Price was good. Service was done correctly. Good to go. Great experience overall. More

by DEVINVISCOMI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank
Jul 12, 2021 -

Acura Of Pembroke Pines responded

Thank you for the positive feedback about your recent visit to Acura of Pembroke Pines, Devin!

July 10, 2021

Frank was excellent. He got me in and out. He went the extra mile and pulled up a previous receipt that I needed for my insurance claim. More

by GOTKING
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank
Jul 12, 2021 -

Acura Of Pembroke Pines responded

Frank will be so happy to hear they've provided five-star care to you this time! We look forward to seeing you the next time! - Acura of Pembroke Pines

July 10, 2021

Great service in a timely manner. First time at Acura. Frank made sure everything was complete on return of the vehicle. Love my Acura and service. More

by edb0523
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Penzo
Jul 12, 2021 -

Acura Of Pembroke Pines responded

Frank will be delighted to hear they've provided five-star care! Thank you from all your friends at Acura of Pembroke Pines! We look forward to seeing you at your next appointment!

July 10, 2021

We were provided with customer service that was fast and friendly. Our questions were answered and I received a follow-up call the next day. More

by SHAPOWERS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jean Louis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 12, 2021 -

Acura Of Pembroke Pines responded

Our team will be so glad to hear they've made this a five-star experience for you! Thank you! - Acura of Pembroke Pines

July 09, 2021

tengo siento atendido por Marcos Pinto por más de 9 años y es un excelente service advisor espero poder ser atendido siempre por el. Gracias Marcos More

by oscar15
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marco Pinto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 09, 2021 -

Acura Of Pembroke Pines responded

Oscar, gracias por la excelente recomendacion! Te agradecemos ti!

July 08, 2021

Jordan is a true professional and always takes his time to explain the necessary service for my vehicle. He also takes his time to call me personally to update me on the progress of my vehicle. More

by JOELCASTELLANOS777
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jordan Ferber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 09, 2021 -

Acura Of Pembroke Pines responded

Thank you for the five-star rating! Jordan and our team will be so happy to hear this, Joel! We look forward to seeing you next time! - Acura of Pembroke Pines

July 08, 2021

Mr. Frank Penzo was my service advisor and he was very helpful. Excellent service, he really when the extra mile to help me. Thank you. More

by EJVIVANCO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Penzo
Jul 09, 2021 -

Acura Of Pembroke Pines responded

We're thrilled Frank could take great care of you! Thank you for your business and your review! - Acura of Pembroke Pines Team

July 08, 2021

Everything was great. Service was completed on time and as quoted Rob the service writer was very professional and courteous. The loaner car was a must. More

by tcorette
Recommend Dealer
Yes
Employees Worked With
Ron Richardson
Jul 09, 2021 -

Acura Of Pembroke Pines responded

Excellent review! Thank you for letting us know we are on the right track. We look forward to your next visit.

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