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Acura Of Pembroke Pines - Service Center

Pembroke Pines, FL

4.7
5,438 Reviews

5,438 Reviews of Acura Of Pembroke Pines - Service Center

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June 18, 2021

My advisor, Neville is amazing. He is extremely professional and very courteous. He takes his time in explaining the work required needed for my car and explains the charges thoroughly. More

by Jose Millares
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Neville Braganza
Jun 18, 2021 -

Acura Of Pembroke Pines responded

Thank you for this awesome feedback, Jose! Neville will be so happy to see your kind comments.

June 18, 2021

The service experience is always great. Neville is always very friendly and knowledgeable. He has gone out of his way to help me on several occasions. More

by JASON.LANE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Neville Braganza
Jun 18, 2021 -

Acura Of Pembroke Pines responded

We're so happy to hear Neville always goes out of his way to take care of you! Thanks for being an Acura of Pembroke Pines customer!

June 17, 2021

Andres Perez, my service advisor just the best. I am very glad I picked him as my advisor. He is always on call giving the best customer service.. More

by emica1013
Recommend Dealer
Yes
Employees Worked With
Andres Perez
Jun 17, 2021 -

Acura Of Pembroke Pines responded

Andres will be so happy to hear they've provided a five-star experience! Thank you so much for trusting your vehicle with us and for being an Acura of Pembroke Pines customer! We'll see you at your next appointment!

June 17, 2021

Jean customer service is outstanding! I always look for him when I go to this dealership. Fast oil change and complementary wash is a great deal! More

by LUISDEVILLE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jean Louis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 17, 2021 -

Acura Of Pembroke Pines responded

Luis, we are so happy to hear that Jean and the team at Acura of Pembroke Pines could do a great job for you!

June 16, 2021

Ron Richardson was a great advisor. Quick and easy. The serví team did a great job on my acura tlx. I would bring it back when needed. More

by BABICHACHI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richardson, Ron
Jun 17, 2021 -

Acura Of Pembroke Pines responded

We are so happy to hear that Ron and the Acura of Pembroke Pines team could take great care of your Acura! Thank you!

June 16, 2021

Amazing Customer Service Professional Friendly Clean Jordan is a great advisor. Quick easy The whole service team always did a great job on my Acura MDX. More

by hapachas
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jordan Ferber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Giovanni Vargas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Camilo Torregroza
Jun 16, 2021 -

Acura Of Pembroke Pines responded

We really appreciate you taking the time to leave Jordan and the Acura of Pembroke Pines team this awesome review, thank you!

June 15, 2021

took very good care of me everything that was needed to be done was done in a timely matter and the service lounge was comfortable More

by sb.repair
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jean Louis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marco Pinto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Neville Braganza, John Peguero, Richard Im, Andres Perez
Jun 16, 2021 -

Acura Of Pembroke Pines responded

This is so great to hear! Thank you for coming to our service center! We look forward to seeing you at your next appointment! - Acura of Pembroke Pines

June 15, 2021

The Acura Pembroke Pines dealer offers good service and attention is good. The staff are friendly. The price of the oil filter seemed expensive to me compared to other dealers. More

by Greilyn Socorro
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marco Pinto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 16, 2021 -

Acura Of Pembroke Pines responded

Thank you for choosing Acura of Pembroke Pines, we appreciate your positive feedback!

June 15, 2021

Great fast service. Ron Richardson was great! Friendly Great fast service. Ron Richardson was great! Friendly and very informative of all information asked about servicing my car. Will be back again for More

by BRIANNA.MCGREGOR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Im
Jun 15, 2021 -

Acura Of Pembroke Pines responded

We appreciate your business and your review! Thanks from the Acura of Pembroke Pines Team, Brianna!

June 15, 2021

After speaking with the Service Manager, Jordan Ferber, I have now more of a clearer picture as regarding the Service contracted on May 24 2021. So far, the service is fine. Lack of communication breeds More

by MeAndDemWillSee
Recommend Dealer
Yes
Employees Worked With
Jean Louis
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 17, 2021 -

Acura Of Pembroke Pines responded

Thank you for your updated rating. We truly appreciate your feedback and look forward to your continued business.

Jun 17, 2021 -

MeAndDemWillSee responded

You are welcome! It's always a "feather" in one's cap when the other party is made to feel like a "person" and not a $$ figure.

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