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Acura Of Pembroke Pines - Service Center

Pembroke Pines, FL

4.7
5,438 Reviews

5,438 Reviews of Acura Of Pembroke Pines - Service Center

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June 15, 2021

Frank is very sweet and nice! Over tall experience is fantastic. And he explain to me very well. And we made a good place for the next visit as well. More

by EVELYNLUO2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank
Jun 15, 2021 -

Acura Of Pembroke Pines responded

Thank you for this awesome review! We will pass along your kind comments to Frank, he'll be glad to hear them!

June 14, 2021

Excellent Attention from Marcos Pinto, Very Excellent Attention from Marcos Pinto, Very knowledgeable Easy to deal with everyone. Very Pleased with his attention... Space Clean, Good tempe More

by ARNIQUILLA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marco Pinto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 15, 2021 -

Acura Of Pembroke Pines responded

Thanks for the rating and kind words! We appreciate your feedback and look forward to providing a five-star experience next time! - Acura of Pembroke Pines

June 14, 2021

The car after getting serviced was supposed to have gotten washed. But my car came back to me in the exact same condition I had left it in. They did not bother cleaning the interior at all, and did not More

by rafaelruta
Customer Service
Recommend Dealer
No
Employees Worked With
Marco Pinto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 16, 2021 -

Acura Of Pembroke Pines responded

Thank you for your honest feedback. Customer satisfaction is our priority and we regret this visit didn't earn five stars. Please contact our Service Department - (877) 468-9930 if you have additional information you would like to add.

June 13, 2021

Repair of delivery defect was handled efficiently. Repair of delivery defect was handled efficiently. Always appreciate the friendly atmosphere. It is not the closest Acura dealership to my home, b More

by MLS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jean Louis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 15, 2021 -

Acura Of Pembroke Pines responded

Thanks for making the trip to Acura of Pembroke Pines! We're glad to have you as a customer and appreciate your positive feedback.

June 13, 2021

Ran Richardson was so attentive, whatever questions or concern, he dealt with the matter. Thank you, your customer service was Exceptional!! Looking forward to working with you again. More

by IQUNA.HENRY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ran Richardson
Jun 15, 2021 -

Acura Of Pembroke Pines responded

Thanks for the five-star rating and kind words! We'll share your feedback with Ran and our team! We'll see you during your next visit! - Acura of Pembroke Pines

June 12, 2021

Service representative was prompt and helped with everything needed Problem s fixed after the completion of work like the work done by technician Would recommend More

by RAVIPRAKASHA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Neville Braganza
Jun 16, 2021 -

Acura Of Pembroke Pines responded

Thank you for the important feedback. We appreciate you taking the time to leave us your review and are happy our team provided the care you needed! - Acura of Pembroke Pines

June 11, 2021

As usual, my service advisor, Jordan Ferber, was excellent. He always is. As soon as I got to the dealership he took care of me and my vehicle was back before I know it. More

by Leonard
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jordan Ferber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 11, 2021 -

Acura Of Pembroke Pines responded

We're so happy Jordan could help you get the quality care you deserve! Thank you for the awesome review, Leonard! – Acura of Pembroke Pines

June 11, 2021

I live in Doral and know that I can go to the Acura of Doral but opt to drive to Pembroke Pines because I trust Neville to give me correct advise and to complete service within the estimated time. Thank y More

by Raghume
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Neville Braganza
Jun 11, 2021 -

Acura Of Pembroke Pines responded

We are so happy to hear that Neville and the team at Acura of Pembroke Pines are worth the drive! Thank you!

June 10, 2021

My advisor, Marco Pinto was super friendly and knowledgable. I brought my car for a recall of the fuel pump and 15,000 miles service and everything went great! More

by ELSACRIOS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marco Pinto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 10, 2021 -

Acura Of Pembroke Pines responded

We appreciate you taking the time to leave us your review! It means so much to hear our team gave you such excellent care and we'll see you at your next service visit! - Acura of Pembroke Pines

June 10, 2021

Excelent sales agent ,an awesome customer service,always satisfied,car is clean ,maintenance on time .this for the dealer,this section no need to have 25 words to express my satisfaction. More

by LUISJIMENEZ1124
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marco Pinto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 10, 2021 -

Acura Of Pembroke Pines responded

Thanks for taking the time to provide us with your feedback! It is much appreciated by all of us at Acura of Pembroke Pines!

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