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Acura Of Pembroke Pines - Service Center

Pembroke Pines, FL

4.7
5,438 Reviews

5,438 Reviews of Acura Of Pembroke Pines - Service Center

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June 10, 2021

Service Advisor was able to assist and help with any questions or concerns. I was provided a loaner until the job was done which was very convenient. More

by PETERGAYE_SWEET
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marco Pinto
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 10, 2021 -

Acura Of Pembroke Pines responded

Thanks for the review. Please don't hesitate to reach out to our team if there is anything more we can do.

June 09, 2021

The service was fast, excellent and most importantly my service advisor Jean was transparent, professional and candid. The greeter was amazing as well and professional. More

by PMICHARD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jean Louis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 09, 2021 -

Acura Of Pembroke Pines responded

This is so great to hear! Our customers are so important to us, so it means a lot when they enjoy their experience with us. We look forward to seeing you again at Acura of Pembroke Pines!

Jun 09, 2021 -

PMICHARD responded

Certainly, I will be back.

June 09, 2021

Great place and Ron was great i will continue to service my vehicles there. My service manager is not listed yet but I give him Six Stars More

by 285588
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jean Louis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 09, 2021 -

Acura Of Pembroke Pines responded

6 Stars! Wow, thanks! We're so glad to have you as an Acura of Pembroke Pines customer and look forward to your continued business.

June 09, 2021

The service was great. Jean was very professional and knowledgeable, as usual. He represents your company and your brand very well. You should be proud to have him on your team. More

by tsingl7365
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jean Louis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 09, 2021 -

Acura Of Pembroke Pines responded

Thank you so much! We are certainly proud to have Jean on our team, and we couldn't agree more! We will make sure to pass along your kind comments to him.

June 09, 2021

My favorite place to take my car everything alway goes smoothly ,from the person that receives the vehicle to My representative Jean has al the answers THANKS FOR GOING ABOVE AND BEYOND.GREAT JOB❤️❤️❤️❤️ More

by BLV90231
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jean Louis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 09, 2021 -

Acura Of Pembroke Pines responded

Your review means the world to us at Acura of Pembroke Pines! Thank you so much, we'll see you soon!

June 09, 2021

Marco Pinto was very courteous and responded quickly to my situation, I fully trust my vehicle with their workmanship. Friendly environment throughout dealership!! I am a returning customer. More

by JIM12BEAR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marco Pinto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 09, 2021 -

Acura Of Pembroke Pines responded

Hello, Jim! We are so proud that our team at Acura of Pembroke Pines has earned your loyalty! Thank you very much!

June 09, 2021

Jordan Ferber is always great! He is friendly and very meticulous in his work. Thanks to Jordan and the entire service team at Acura of Pembroke Pines. More

by gsm17860
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jordan Ferber
Jun 09, 2021 -

Acura Of Pembroke Pines responded

Thank you for the five-star review! We're so glad Jordan made this a memorable experience and we'll see you at your next appointment! - Acura of Pembroke Pines

June 08, 2021

It was Great! It was so refreshing to see people go above and beyond to be sure the customer is satisfied. I appreciate that and will be sure to go back to them. Hope they remain consistent and encouraged t More

by LORI31
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jordan Ferber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Peguero
Jun 08, 2021 -

Acura Of Pembroke Pines responded

We always aim to go above and beyond for our customers at Acura of Pembroke Pines! Thank you for this awesome feedback, our team will be so glad to hear it!

June 08, 2021

Very professional and fast service. I love the car wash and service! The lobby was clean and comfortable. Enough space where everyone can be socially distant More

by BERNARD4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jean Louis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 08, 2021 -

Acura Of Pembroke Pines responded

We appreciate the great feedback about our team! Thanks for your business, from all of us here at Acura of Pembroke Pines and we'll see you next time!

June 08, 2021

Excellent service! Marco Pinto was great! Very friendly, very professional and did help to accommodate my timing; car delivered in the time promised. Very happy with everything! More

by raquelmedina
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marco Pinto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 09, 2021 -

Acura Of Pembroke Pines responded

This is so great to hear, Raquel! We're happy Marco made your experience so enjoyable and earned such high praise! Thank you for the five-star review! We'll see you again soon! - Acura of Pembroke Pines

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