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Acura Of Pembroke Pines - Service Center

Pembroke Pines, FL

4.7
5,429 Reviews

5,429 Reviews of Acura Of Pembroke Pines - Service Center

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February 26, 2021

The service that was very nice and the people very heldfull they xxxx me with the price and with the parts we the waranty for my car More

by magmaliante
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Neville Braganza
Mar 02, 2021 -

Acura Of Pembroke Pines responded

Thank you for the five-star review! Your business is greatly appreciated by all of us here at Acura of Pembroke Pines and we hope to see you again next time!

February 26, 2021

Excellent customer service, friendly staff, clean and covid safe environment! I was greeted very warm as soon as I rolled in. I did not have to wait long that was impressive More

by myoungosfc
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jean Louis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andres Perez
Feb 26, 2021 -

Acura Of Pembroke Pines responded

We’re glad we could deliver a 5-star experience! Thanks for choosing Acura of Pembroke Pines!

February 26, 2021

As ALWAYS, EXCELLENT service! Jordan Ferber is an invaluable asset to the Acura of Pembroke Pines team; such a professional! We have been dealing with this agency since it began on 441 in Hollywood a More

by TEXROSE47
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jordan Ferber
Feb 26, 2021 -

Acura Of Pembroke Pines responded

Thank you for your years of business with Acura! We greatly appreciate your feedback and are so lucky to have customers like you!

February 25, 2021

Richard was great! Richard was very helpful and nice! Timing was very prompt. He said my car would be ready within the hour and it took a total of 45 min! More

by Vic
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Im
Feb 25, 2021 -

Acura Of Pembroke Pines responded

Thanks for sharing your experience with Richard! We're so glad to hear he could be prompt and helpful! Thanks for choosing Acura of Pembroke Pines

February 24, 2021

Acura of Pembrook Pines Service Department gets it right. They are communicative and really care that the customer is satisfied. My car looks and runs like new. Thank you! More

by shana.witt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jordan Ferber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marco Pinto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 24, 2021 -

Acura Of Pembroke Pines responded

Thanks for your confidence in the Acura of Pembroke Pines service team, Shana! It's always our pleasure to take care of you.

February 24, 2021

Good service. Honest feedback. Well done. Good follow up. Very easy check in and speedy service. Nice people. Inexpensive and knowledge counter and service men More

by GARYBELL0425
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Giovanni Vargas
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Richard Im
Feb 24, 2021 -

Acura Of Pembroke Pines responded

We really appreciate you taking the time to leave Acura of Pembroke Pines this awesome review, thank you!

February 24, 2021

Great service as always the one received from our service advisor Mr Jean Marie Louis and his specialized mechanics always setting the right expectations by providing the best servicev More

by AJTOROZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jean Louis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 24, 2021 -

Acura Of Pembroke Pines responded

We're honored to be your service provider of choice! Thank you for the kind words about our team and we'll see you next time here at Acura of Pembroke Pines!

February 24, 2021

Excellent expedite service. Always willing to help with the customer need. Personal and comprehensive service. More than happy to be your customer. This car is excellent and supported by a great service. More

by vicmay54
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jean Louis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 24, 2021 -

Acura Of Pembroke Pines responded

We are very happy to have provided you with such a positive experience! We hope you continue to choose us for all your automotive needs! Take care!

February 24, 2021

Jean is an excellent service representative, he listens carefully as you explain what you are requesting to your vehicle serviced. he really understanding and he takes time to explain what is necessary for More

by Faces387
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jean Louis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 24, 2021 -

Acura Of Pembroke Pines responded

Thank you for this positive feedback! We're so glad that you enjoy working with Jean and can't wait to share your kind comments with him. Thanks for trusting Acura of Pembroke Pines with your service needs - we look forward to your next visit!

Mar 30, 2021 -

Faces387 responded

Thanks Jean keep up the great work.

February 24, 2021

Marco is always wonderful! He gives the best customer service and really takes the time to explain everything thoroughly and does his best to get you in and out as quickly as possible. More

by SHANNONBR99
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marco Pinto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 25, 2021 -

Acura Of Pembroke Pines responded

Thank you for your confidence in Marco and the Acura of Pembroke Pines team! We appreciate you taking the time to leave this great review!

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