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Acura Of Pembroke Pines - Service Center

Pembroke Pines, FL

4.7
5,429 Reviews

5,429 Reviews of Acura Of Pembroke Pines - Service Center

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February 23, 2021

I was very pleased with the service. Richard is a good service advisor. Thank you for being good at what you do and answering my questions and concerns. More

by ivonnem017
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Im
Feb 24, 2021 -

Acura Of Pembroke Pines responded

We're so glad to hear this! Richard is such an important part of the Acura of Pembroke Pines service team. Thank you for your positive feedback!

February 23, 2021

Jean is the ultimate professional, he always greet his clients with a smile and he also extremely knowledgeable with his job. Thus dealership overall is one of the best in south Florida. More

by clive_s26
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jean Louis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 24, 2021 -

Acura Of Pembroke Pines responded

Thank you for sharing your kind words about Jean. It's great to hear that he provided you with such an excellent experience. Please do not hesitate to reach out if you require anything in the future! Thank you – Acura of Pembroke Pines

February 22, 2021

I was highly disappointed that after 4 years both side mirrors aren’t retracting and to add insult to injury, the extended warranty which was purchased at the dealer doesn’t cover the repair of these esse More

by Altonhaye
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Andres Perez
Mar 08, 2021 -

Acura Of Pembroke Pines responded

Thank you for reaching out. Because your real name is not attached to this review, we are unable to locate your contact information in our system. Please contact our Service Department at (877) 468-9930 if you'd like to go over these concerns in greater detail. Thanks.

February 21, 2021

Andres Perez provided excellent Service. Love this dealership and knowledge and helpfulness of service advisers. I strongly recommend Andres perez and Acura of Pembroke pines. More

by Bobby
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andres Perez
Feb 22, 2021 -

Acura Of Pembroke Pines responded

We can't thank you enough, Bobby! Perez is a huge asset to our Service team, and we're happy you had the opportunity of working with him at Acura of Pembroke Pines!

February 21, 2021

I do not have any issues with your dealership I would like to point out mechanic assigned to repair vehicle be more diligent in determining repairs. Vehicle was in the shop twice for the same problem. Cr More

by CALBAC
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jordan Ferber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Assigned Mechanic to vehicle, Richard Im
Mar 03, 2021 -

Acura Of Pembroke Pines responded

Hi Cal- thank you for your feedback and for bringing this to our attention. Please contact our Service Department - (877) 468-9930 so we can discuss this in further detail and answer any questions you may have. Thank you!

February 21, 2021

Excellent service experience. Neville provides high quality efficient customer service. Very happy with my experience. Acura Of Pembroke Pines does a great job and keeps their customers satisfied. More

by leonjuliebrody
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Neville Braganza
Feb 23, 2021 -

Acura Of Pembroke Pines responded

We are honored to receive your support! Thank you from all of us at Acura of Pembroke Pines!

February 21, 2021

Awesome Customer Service every time I go!Thank you so Awesome Customer Service every time I go! Thank you so much Mr. Braganza! Please help the girl at the deli be familiar with her menu offerings on Sa More

by KSantana
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Neville Braganza
Feb 24, 2021 -

Acura Of Pembroke Pines responded

You are very welcome! Thank you for your feedback, we look forward to the opportunity to work with you again at Acura of Pembroke Pines!

February 19, 2021

Service manager Andres was professional and assisted me by keeping me informed of the service needs of my car. As well the loaner process was smooth and easy. More

by JOELCASTELLANOS777
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andres Perez
Feb 19, 2021 -

Acura Of Pembroke Pines responded

We're glad Andres could help you out! Thanks for choosing Acura of Pembroke Pines for your service needs!

February 19, 2021

Quick, efficient, friendly, reasonable cost. Thats all I can think of to write so just filling space so I can finish the review, blah blah More

by STEVE241
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jean Louis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marco Pinto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Neville Braganza, John Peguero, Richard Im, Andres Perez
Feb 19, 2021 -

Acura Of Pembroke Pines responded

Thank you for your kind words! We really appreciate it. - The Acura of Pembroke Pines Team

February 19, 2021

Jordan was friendly, professional, and communicative. I will always prefer Pembroke Pines Acura over all other dealerships. I bought my first Acura in 2015 and have been super pleased. More

by davidkrasky
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jordan Ferber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 19, 2021 -

Acura Of Pembroke Pines responded

Thanks for being a loyal Acura of Pembroke Pines customer! We're glad Jordan could take great care of you on your recent visit and we look forward to seeing you next time!

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