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Acura Of Pembroke Pines - Service Center

Pembroke Pines, FL

4.7
5,459 Reviews

5,459 Reviews of Acura Of Pembroke Pines - Service Center

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March 06, 2021

Acura of Pembroke Pines is an excellent dealer that provides the upmost of professionalism and timeliness. I have been bringing my car here for years because of how pleased I have been with them. Nevil More

by ANI
Recommend Dealer
Yes
Employees Worked With
Neville Braganza
Mar 08, 2021 -

Acura Of Pembroke Pines responded

Thank you for your loyal business! We're grateful for all of your support over the years and we'll be sure to share these kind comments with Neville and the team. Thanks again and we'll see you next time here at Acura of Pembroke Pines!

March 06, 2021

Great service. Andres was very helpful. I appreciate that he honored the discount I received by email for my tire alignment. I also appreciate getting the discounts. That is very beneficial during these time More

by KIAMARIEL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andres Perez
Mar 09, 2021 -

Acura Of Pembroke Pines responded

Thank you for the positive feedback! We appreciate you trusting the Acura of Pembroke Pines with your vehicle's service needs and look forward to your next visit with us!

March 05, 2021

For a routine check up. Cost was a little high but otherwise excellent in all other aspects. This is the level of service I expect from Acura More

by BLENES
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andres Perez
Mar 05, 2021 -

Acura Of Pembroke Pines responded

Thank you for trusting Acura of Pembroke Pines with your vehicle! We appreciate your support and look forward to serving you again in the future!

March 05, 2021

Great Service. From drive up to drive off. Andres was my service advisor. Very kind and patient. Took his time to listen and address any questions i had of my car’s service. Went through report thoroughly. More

by Mayling B
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andres Perez
Mar 05, 2021 -

Acura Of Pembroke Pines responded

Thank you for your feedback, Mayling! We're pleased to hear our team stepped up and gave you such an amazing service visit! We'll be sure to let Andres know how they earned five stars for a job well done! Take care until next time! - Acura of Pembroke Pines

March 04, 2021

neville very nice and met with me as soon as i got there service went quickly and there were no problems 25 words is alot and takes to much time please just use surveys with ratings and optional co More

by JAGUSSMAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Neville Braganza
Mar 04, 2021 -

Acura Of Pembroke Pines responded

Thank you for your feedback! We're so glad to hear Neville earned us five stars and has given you the care you deserve! We hope you'll come to see us again for your next appointment! - Acura of Pembroke Pines

March 04, 2021

Excellent technical and customer service. Car's issues were solved, car is running great. Cleaning service was wonderful. Time used to perform the service was good. More

by MARIEPAUL1558
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marco Pinto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 04, 2021 -

Acura Of Pembroke Pines responded

Our team is so pleased we could help clear up your car's issues in a timely manner! Thank you for taking the time to leave us your five-star review and we look forward to seeing you again next time! - Acura of Pembroke Pines

March 04, 2021

This is my third lease with Acura Pembroke Pines. I do the services at the dealership. Never had any issues. Mr. Jean Louis has always provided excellent service. More

by Will
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jean Louis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 04, 2021 -

Acura Of Pembroke Pines responded

Will, thank you for being an Acura of Pembroke Pines customer! We're so grateful for all of your support over the years, and we look forward to your next visit with us!

March 04, 2021

My battery stopped working suddenly. I contacted Acura Service to see if my battery was under warranty. Richard answered my call and encouraged me to come on in for assistance. Three Acura’s later, days l More

by vgrca
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Im
Mar 04, 2021 -

Acura Of Pembroke Pines responded

It was our pleasure to take care of your battery issue! We're glad to have you as a customer and appreciate your loyal business with us.

March 03, 2021

I was not happy with my initial visit. Jordan called me back and was very helpful. He took the car back and looked at it again. Noticed something that was not discovered on initial visit and repaired it. P More

by JR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jordan Ferber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 03, 2021 -

Acura Of Pembroke Pines responded

Thank you for taking the time to share your experience. We're glad to hear Jordan could take care of you and we hope to have the opportunity to work with you again in the future.

March 03, 2021

Good service for the clients and helpful on time to take care of you i like. Neville Braganza service Advisor and after the car service they give car wash !! More

by akhazzouh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Neville Braganza
Mar 03, 2021 -

Acura Of Pembroke Pines responded

Thanks for trusting Neville and the Acura of Pembroke Pines service team! We'll see you at your next service appointment!

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