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Acura Of Pembroke Pines - Service Center

Pembroke Pines, FL

4.7
5,430 Reviews

5,430 Reviews of Acura Of Pembroke Pines - Service Center

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January 31, 2021

Richard I'm was a great service provider and very knowledgeable. He explained everything to me in great detail to ensure I understood. Very professional. More

by empressmel1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Im
Feb 01, 2021 -

Acura Of Pembroke Pines responded

Thank you for your 5-star review, Richard! We appreciate your review at Acura of Pembroke Pines!

January 31, 2021

Excellent quick service. First time services were quick and easy. No long wait excellent appointment email and phone call follow-up to avoid missed service appointment More

by MIKESPIDER69
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andres Perez
Feb 02, 2021 -

Acura Of Pembroke Pines responded

We greatly appreciate this positive feedback! We're glad to hear we always provide great communication and service. We'll see you at your next appointment! -The Acura of Pembroke Pines Team

January 31, 2021

It was a pleasure to do business with Joe and David. This was supposed to be my first and out 3 stops for a fairly new car. It turned out to be my only stop after David should me a car that fit my need More

by i.m.velazquez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Urteaga
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Gomez
Feb 03, 2021 -

Acura Of Pembroke Pines responded

We're so happy to hear that Joe and David could help you find the perfect vehicle on your first stop! We strive for a great customer experience, and we're grateful to you for letting us know that we've done right by you! Thanks for the five-star review! - The team at Acura of Pembroke Pines

January 31, 2021

They were very helpful on the way they help me during this time. My service guy was able to point out what was need for my service More

by MWSEWELL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Neville Braganza
Feb 03, 2021 -

Acura Of Pembroke Pines responded

Thank you for taking the time to leave us your review! We're glad to hear that our service center could provide a five-star experience, and we look forward to working with you again at your next appointment at Acura of Pembroke Pines!

January 31, 2021

Excellent service, great follow up. Acura always has done an excellent job with the service department. I know I’m in good hands when I arrive. More

by CANES198025
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Im
Feb 02, 2021 -

Acura Of Pembroke Pines responded

Thank you for the awesome review! We appreciate you trusting the Acura of Pembroke Pines service team with your vehicle and look forward to your next visit with us!

January 30, 2021

Excellent service and attention!Always get the best Excellent service and attention! Always get the best customer service from Mngr J.Ferber at the service Dept. Also received friendly follow up call More

by CARL_FL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jordan Ferber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Urteaga
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 01, 2021 -

Acura Of Pembroke Pines responded

Thank you for validating our hard work, Carl! J and our team at Acura of Pembroke Pines appreciate your 5-stars, and look forward to working with you again in the future!

January 30, 2021

I had a couple problems with my NSX that Jordan took care of with extreme professionalism. Tromp interior lather piece and brakes were replaced, oil change performed. More

by JC_NSX
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jordan Ferber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 02, 2021 -

Acura Of Pembroke Pines responded

We're so glad to hear that Jordan could take care of your repair and maintenance needs for your NSX. Thank you for taking the time to leave us your five-star review, and we look forward to helping you continue to enjoy your vehicle!

January 29, 2021

Marco pinto excellent job!!!!!always on time friendly Marco pinto excellent job!!!!! always on time friendly people working front desk taking care of everything . ......don't know what else to say jus More

by triptico8
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marco Pinto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 29, 2021 -

Acura Of Pembroke Pines responded

We appreciate these great comments on Marco and our team! Thank you for being an Acura of Pembroke Pines customer, we love your positive feedback!

January 28, 2021

got a cut in my tire on the Sawgrass way at 5:30pm and i knew that my 2020 acura rdx does not come with a spare tire ( did not know it doe not come with a jack or tools ) i called my son he came and brought More

by fes2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jean Louis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 28, 2021 -

Acura Of Pembroke Pines responded

It was our pleasure to help you out! Thanks for trusting the Acura of Pembroke Pines service team and safe travels!

January 28, 2021

Thank you for your excellent kindness and customer service and transparency. Your professionallism in explaining my Acura's situation enchancef understanding and potential plan of action. Kind regards More

by JEFFREYR.CHIN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Im
Jan 28, 2021 -

Acura Of Pembroke Pines responded

You are very welcome! It is always our pleasure to assist you, we're glad we could help you with your Acura! Thanks for choosing Acura of Pembroke Pines!

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