Back

Acura Of Pembroke Pines - Service Center

Pembroke Pines, FL

4.7
5,435 Reviews

5,435 Reviews of Acura Of Pembroke Pines - Service Center

Sort by
January 05, 2021

EVERY TIME I COME TO ACURA MARCO PINTO AND JORDAN ALWAYS TAKE GOOD CARE OF IM ALWAYS OVER SATISFIED WITH THE 150 % SEEVICE THAT I GET. More

by FORD.FFRANCINA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marco Pinto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 05, 2021 -

Acura Of Pembroke Pines responded

This is a fantastic review! Thanks from the entire team at Acura of Pembroke Pines!

January 05, 2021

I have always used this dealership. Marco Pinto is exceptionally professional and friendly. He always gives the necessary advice that is required for me to make a decision on the repairs or service More

by PHILDALLEY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marco Pinto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 05, 2021 -

Acura Of Pembroke Pines responded

This is a fantastic review of Marco and our team! Thanks from all of us at Acura of Pembroke Pines!

January 05, 2021

Jordan Ferber is very professional and always provides great customer service. My 2018 Acura RDX is also an excellent vehicle and I enjoy driving it. More

by ROCKENSI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jordan Ferber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 05, 2021 -

Acura Of Pembroke Pines responded

We appreciate this awesome review! Thanks for being an Acura of Pembroke Pines customer - we look forward to your next visit!

January 04, 2021

As always, great experience with Jordan and company. Nathan Pena helped me out as well and did a great job with parts for the car. Both are excellent. More

by RUBENHIST
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jordan Ferber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nathan Pena
Jan 04, 2021 -

Acura Of Pembroke Pines responded

Thank you for visiting Jordan and Nathan at Acura of Pembroke Pines! See you next time!

January 04, 2021

Always courteous When I visit. The car wash can use some attention the car is never really clean. Even if it is complementary I understand that it's just a wash and vacuum More

by NUEFAYE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mack Remy
Jan 04, 2021 -

Acura Of Pembroke Pines responded

Thanks for the 5-stars! We appreicate your feedback and will be sharing it with our team.

January 04, 2021

Excellent customer service! Very friendly and attentive employees. They do well at providing you updates via phone or text. They are willing to answer all questions. More

by TEXT8823
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jordan Ferber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marco Pinto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alejandro Castillo
Jan 04, 2021 -

Acura Of Pembroke Pines responded

This is what we like to hear! See you next time at Acura of Pembroke Pines!

January 03, 2021

Excellent service as usual. Jean Louis provided a seemless an quick appointment time, vehicle was ready on time, spic and span!! Check out and payment very efficient!! More

by inuge73
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jean Louis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 04, 2021 -

Acura Of Pembroke Pines responded

Thank you for the awesome review and for being an Acura of Pembroke Pines customer!

January 03, 2021

I would’ve 5 stars, made an appointment online but they did not have my info when I arrived. They did well after that by offering me a new service manager that made up for not having me set up. More

by JOELCASTELLANOS777
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alejandro Castillo
Jan 04, 2021 -

Acura Of Pembroke Pines responded

Thank you for your honest feedback, Joel. We hope to provide you with a better experience next time!

January 03, 2021

Good service. Dealer raised the prices of the oil change by $10. No service coupons available in the website either. I would like coupons to be available to minimize the expense of an oil change. More

by JC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andres
Jan 04, 2021 -

Acura Of Pembroke Pines responded

Thank you for your honest feedback. We’re always looking to improve our customer experience, so we appreciate your feedback.

January 03, 2021

The service was awfull they didnt rotate my tires and got charged for it not fair at all . This needs to be corrected. Am upset More

by DIANAPATRICIAG72
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Andres
...
345
...