Acura Of Pembroke Pines - Service Center

Profesional & knowledgeable. Great customer service I Profesional & knowledgeable. Great customer service I came back to Acura of Pembroke Pines because of the previous service given to me in August o Profesional & knowledgeable. Great customer service I came back to Acura of Pembroke Pines because of the previous service given to me in August of 2020 More

Charges me full price for oil change then sends me an offer for a cheaper one afterwards. I am Never going to that Acura again. offer for a cheaper one afterwards. I am Never going to that Acura again. More

Exceptional customer service!! Very accommodating. Everyone is so pleasant and kind. I would recommend this dealership to anyone. Marco is so nice to work with. Everyone is so pleasant and kind. I would recommend this dealership to anyone. Marco is so nice to work with. More

Marco Pinto is the best. I needed a new battery and tires and he took care of it for me within a few hours - without an appointment. Super friendly, and very helpful and he took care of it for me within a few hours - without an appointment. Super friendly, and very helpful More

Very clean environment .. not to mention Also a very friendly staff. The car service was done in a such a very timely manner. Would definitely Recommend this dealership. friendly staff. The car service was done in a such a very timely manner. Would definitely Recommend this dealership. More

Very nice place, my advisor is very attentive and Very nice place, my advisor is very attentive and helpful. He is very knowledgeable about the brand and was able to solve my concerns . Thank you Very nice place, my advisor is very attentive and helpful. He is very knowledgeable about the brand and was able to solve my concerns . Thank you More

The Service Department was outstanding. However, I was The Service Department was outstanding. However, I was 99.9% sure I pre-paid for my first service and when I showed up it was not in the system. The Service Department was outstanding. However, I was 99.9% sure I pre-paid for my first service and when I showed up it was not in the system. The service manager kindly walked me to the finance manager I originally dealt with who was impolite and completely unprofessional (rude). It is because of this that I will probably look to other Acura or possibly Honda dealership to service the car in the future. Additionally, it will take a genuine apology for me to even think about a future purchase or lease of another vehicle from Acura of Pembroke Pines, FL. More

I scheduled a service for my vehicle, was called back by a rep by the name of Richard, after he explained the process I asked him if I can go a day earlier, and he accommodate me for a day earlier than my s a rep by the name of Richard, after he explained the process I asked him if I can go a day earlier, and he accommodate me for a day earlier than my scheduled visit. More

Neville was great and professional. The ladies at the checkout were also great and friendly. Facility was clean, bathrooms were clean and social distancing and masks were prevalent. checkout were also great and friendly. Facility was clean, bathrooms were clean and social distancing and masks were prevalent. More

Richard my service adviser was phenomenal in his attention to detail and addressing my questions and concerns. He kept an open line of communication with me while my car was being serviced. Excellen attention to detail and addressing my questions and concerns. He kept an open line of communication with me while my car was being serviced. Excellent More