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Acura Of Pembroke Pines - Service Center

Pembroke Pines, FL

4.7
5,475 Reviews

5,475 Reviews of Acura Of Pembroke Pines - Service Center

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October 21, 2020

The service was excellent. I would always recommend anyone to go there for their services. Great service and great customer service. Keep it up guys More

by RONALD S
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jean Louis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 21, 2020 -

Acura Of Pembroke Pines responded

Thank you for recommending Acura of Pembroke Pines, Ronald! See you next time!

October 20, 2020

Richard was great. His name is not shown as an employee to put a score on but he was great, had patience with me and answered all the questions i had before and after my service in detail. He didn't rush m More

by gpadilla02
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard
Oct 21, 2020 -

Acura Of Pembroke Pines responded

Thank you for your review! Richard at Acura of Pembroke Pines will appreciate your kind words! See you next time!

October 20, 2020

From the moment I got there the Service was smooth and efficient as well as timely. I got out of there much faster than expected. Thanks More

by Dh3156
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jordan Ferber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 21, 2020 -

Acura Of Pembroke Pines responded

Thank you for your review! We hope to deliver this level of service to all of our customers! See you next time at Acura of Pembroke Pines!

October 20, 2020

I was happy with my service advisor Richard, he is great. I picked up my car and it was horrible. lets say I went home with a dirty car, I advised the porter the situation and he said he will take care of it More

by ivonnem017
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard
Oct 28, 2020 -

Acura Of Pembroke Pines responded

Hi Ivon, thank you for taking the time to share your visit. We hope to deliver a 5-star experience during your next time. Thanks, Larry Schlossberg, General Manager

October 19, 2020

Thanks for GREAT service! Thanks personally to JEAN LOUIS for well done job! He is professional, knowledgeable and helpful worker who represent ACURA service in good quality! More

by leoru3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jean Louis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 20, 2020 -

Acura Of Pembroke Pines responded

Thank you for your review! We're so happy to hear that Jean Louis took such great care of you at Acura of Pembroke Pines! We look forward to seeing you again!

October 18, 2020

The customer service rep was excellent, his name was Karl, i am happy with the attention hi provide to us, he was professional, friendly, respectful and exceed my expectations, i give him more than 5 st More

by guzman2110
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
karl
Oct 19, 2020 -

Acura Of Pembroke Pines responded

Thank you for giving Karl your 5-stars! Our team at Acura of Pembroke Pines appreciates your business!

October 18, 2020

The service was excellent. The waiting time was exactly as I expected. My advisor was great . Very friendly and helpful. Mr. Neville B knows what he was doing More

by mario.padilla07
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Neville Braganza
Oct 19, 2020 -

Acura Of Pembroke Pines responded

Thank you for your kind review, Mario! We look forward to passing along your words to Neville! See you at Acura of Pembroke Pines next time!

October 16, 2020

Excellent service all around. Great customer care and super nice disposition. Went through the MDX records and took care of recalls and service needs. Great job. More

by PDMETZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jordan Ferber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jordan
Oct 19, 2020 -

Acura Of Pembroke Pines responded

Thank you for visiting Acura of Pembroke Pines! See you next time!

October 16, 2020

All maintenance work was done well and on time as promised. Jordan the service manager made things easy. I would recommend Acura of Pembroke Pines. More

by Steven Oppenheimer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jordan Ferber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 16, 2020 -

Acura Of Pembroke Pines responded

We love seeing 5 star reviews. Thanks Steven! If you have any questions please contact the general manager at lschlossberg@czag.net

October 16, 2020

Marco was friendly, professional and efficient! He’s a huge asset to your team and this review requires twenty five words but I said all I needed to say. More

by rocknrollrph
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marco Pinto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 19, 2020 -

Acura Of Pembroke Pines responded

Thank you for taking the time to leave Marco this 5-star review! We look forward to seeing you next time at Acura of Pembroke Pines!

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