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Acura Of Pembroke Pines - Service Center

Pembroke Pines, FL

4.7
5,478 Reviews

5,478 Reviews of Acura Of Pembroke Pines - Service Center

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October 09, 2020

Jordan was an excellent service adviser! He was attentive during the check-in process, provided priority and rationale for repair completion and communicated consistently. My only issue with this service dep More

by MM5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jordan Ferber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 12, 2020 -

Acura Of Pembroke Pines responded

Thank you for sharing your review with our team! We're so happy to hear that Jordan took such great care of you during your appointment! We hope to use your feedback to improve your experience next time!

October 09, 2020

Acura Pembroke Pines is a place will you can feel comfortable taking your car to get repaired. They are very professional and know what thier doing. Never had any issues yet with my car after being More

by BKOUL66
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jordan Ferber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 12, 2020 -

Acura Of Pembroke Pines responded

We can't thank you enough for this kind review! Our team at Acura of Pembroke Pines appreciates your 5-stars!

October 09, 2020

As always, great customer service from Jean. Jean Louis is an outstanding service advisor. He makes himself available, understands your concerns and gives you the best solution available. More

by FSAINTALBIN
Customer Service
Recommend Dealer
Yes
Employees Worked With
Jean Louis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 12, 2020 -

Acura Of Pembroke Pines responded

Thank you for visiting Jean Louis at Acura of Pembroke Pines! We appreciate you as a customer! See you at your next appointment!

October 08, 2020

Thank you for another terrific service appointment, as always it was timely, quick and my service rep provided clarity as to how long it would take. Simply terrific!! More

by APECHE02
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jordan Ferber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 08, 2020 -

Acura Of Pembroke Pines responded

We can't thank you enough for this excellent review! Our team at Acura of Pembroke Pines hopes you choose us for all necessary automotive needs!

October 08, 2020

I love this dealership. Marco Pinto is the best. I always look forward to fast service and a clean car with a very good price. More

by BETTYDAVIS2777
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marco Pinto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 08, 2020 -

Acura Of Pembroke Pines responded

Hi Betty, thank you for sharing your kind words with our team! We're happy Marco provided you with a 5-star service appointment! See you next time!

October 08, 2020

service advisor told me over the phone very clearly service advisor told me over the phone very clearly price for the oil change however when it was done it was another higher price. Customers do notic More

by dior97
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Neville Braganza
Oct 23, 2020 -

Acura Of Pembroke Pines responded

Thank you for bringing this to our attention. We hope for the opportunity to improve and provide you with a 5-star experience next visit. Thanks, Larry Schlossberg - General Manager - lschlossberg@czag.net.

October 07, 2020

The was not given a complimentary wash after I requested so. Furthermore my Suv was more dirty inside after the service was done. Very dissatisfied More

by CHEFPIERREBM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Marco
Oct 22, 2020 -

Acura Of Pembroke Pines responded

Thank you for bringing this to our attention. Please contact Larry at lschlossberg@czag.net if you would like to discuss this further. Thanks, Larry Schlossberg, General Manager

October 07, 2020

Marco Pinto is the best Service Advisor in the business, He is very friendly and accomodating to all of out automotive needs. He always makes sure our service is affordable More

by NSIMKINZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marco Pinto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 07, 2020 -

Acura Of Pembroke Pines responded

Thank you so much for rating us five-stars and giving a shout-out to Marco at Acura of Pembroke Pines. We look forward to your next visit!

October 06, 2020

Marco was awesome. Helped me right away even though I did not have an appt., and the car was completed and washed in less than an hour More

by winnow44
Customer Service
Recommend Dealer
Yes
Employees Worked With
Marco Pinto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 07, 2020 -

Acura Of Pembroke Pines responded

Thank you for visiting Acura of Pembroke Pines! Marco and our team appreciate your 5-stars, and look forward to seeing you next time!

October 06, 2020

Richard I’m was my adviser and he is excellent he did all possible to get the best service for my car And he offer me a ride work my vehicle was at service He is great More

by EMONTE954
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Im
Oct 07, 2020 -

Acura Of Pembroke Pines responded

Thank you for sharing your experience working with Richard at Acura of Pembroke Pines! We look forward to seeing you again!

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