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Acura Of Pembroke Pines - Service Center

Pembroke Pines, FL

4.7
5,481 Reviews

5,481 Reviews of Acura Of Pembroke Pines - Service Center

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September 01, 2020

Thanks for the good work that your associates are doing keep up the good work I will definitely visit you guys in the near future because of the clean environment a good health customer service More

by COCKOT ASB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mack Remy
Sep 02, 2020 -

Acura Of Pembroke Pines responded

Thank you for trusting Acura of Pembroke Pines with all of your service needs!

September 01, 2020

Alex was very nice and helpful. They were very honest and I greatly appreciated their immediate service and assistance. It was my first time there as I had a random flat in the neighborhood and I am glad the More

by NICKYVASQUEZ01
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex
Sep 02, 2020 -

Acura Of Pembroke Pines responded

Welcome to Acura of Pembroke Pines! We're happy our service team fit you in, and were able to get you back on the road safely!

September 01, 2020

Excellent service as always. I am currently on my 3rd car from Acura of Pembroke Pines. I always feel comfortable with going back because I’ve always been happy with the service. More

by MITZIEVELEZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mack Remy
Sep 02, 2020 -

Acura Of Pembroke Pines responded

Thank you for trusting Acura of Pembroke Pines! We're so happy to hear that we have earned your business, and can trust us with all of your service needs!

September 01, 2020

Salesman who helped me, tried to upsale me, when I had already had everything sorted out with Jordan. This was after I tried to call and left a message with Alex and he returns my call 2 hours later. I al More

by TOPFLYING85
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Alejandro Castillo
Sep 16, 2020 -

Acura Of Pembroke Pines responded

Thank you for bringing this to my attention. We hope to provide you with a 5-star experience next time. If you have any questions please contact the general manager at lschlossberg@czag.net

September 01, 2020

Mack is great! He treats me like family and provides HONEST feedback about my car's condition and makes recommendations regarding the necessary repairs that it needs. He's someone I trust and represents More

by KIROREALESTATE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mack Remy
Sep 02, 2020 -

Acura Of Pembroke Pines responded

Thank you for reviewing your service experience at Acura of Pembroke Pines! Mack is exactly as you described! He wants the best for you and will do anything to get you back on the road safely! See you next time!

September 01, 2020

I am always very happy with my service in Acura of Pembroke Pines. Jean is amazing and helpful every time. I do all my services with him. More

by ZUZKA148
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jean Louis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 02, 2020 -

Acura Of Pembroke Pines responded

We love hearing from our satisfied customers! We're so happy that you trust Jean for all of your service needs! See you next time!

August 31, 2020

MY EXPERIENCE THERE IS ALWAYS GOOD I CAME IN FOR A OIL CHANGE AND ALSO GOT A GOOD CAR WASH I WAS IN AND OUT IN 1 HOUR More

by FORD.FFRANCINA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marco Pinto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alejandro Castillo
Sep 01, 2020 -

Acura Of Pembroke Pines responded

Thank you for visiting Acura of Pembroke Pines!

August 31, 2020

Great service!!! I’ve been going to this dealership for years and the service is Fl great. They make it very convenient with the business center and cafeteria. More

by NMINIONIS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Chalmers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Morales
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jean Louis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 31, 2020 -

Acura Of Pembroke Pines responded

Thank you for taking the time to share your feedback! We appreciate your time at Acura of Pembroke Pines! See you next time!

August 31, 2020

Very professional and courteous staff. Waiting area is clean and an easy place to wait. They were quick and explained everything to me so I left knowing satisfied and knowing everything that took place. J More

by nick.souto
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jordan Ferber
Sep 01, 2020 -

Acura Of Pembroke Pines responded

Thank you for your kind review, Nick! We're so happy to hear that Jordan earned your 5-stars! See you next time at Acura of Pembroke Pines!

August 30, 2020

My service was outstanding! My Service Advisor, Alex, did the most important thing. He listened. The problem with my vehicle was difficult to explain. Evidently the word "squirrelly" is not a technic More

by CRASHGODDESS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Chan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alejandro Castillo
Sep 01, 2020 -

Acura Of Pembroke Pines responded

This is what we like to hear! We're so happy that Alex and our service team took such great care of you at Acura of Pembroke Pines! We're happy we were able to diagnose the problem, and have your car running like new!

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