Acura Of Pembroke Pines - Service Center
Pembroke Pines, FL
5,483 Reviews of Acura Of Pembroke Pines - Service Center
I always get the best advice, courtesy and professionalism. I’m a very satisfied customer. My car is always done on time, which is great! professionalism. I’m a very satisfied customer. My car is always done on time, which is great! More
Service was quick, courteous, well priced and done properly. Jordan Ferber was a pleasure to work with. Online service scheduling was very easy and comprehensive. properly. Jordan Ferber was a pleasure to work with. Online service scheduling was very easy and comprehensive. More
I had an appointment at 8 a.m. just for oil change. I was taken in on time. Told service rep that I was going to breakfast to call when it was done. Around 9 am no call. Come 9:30 no call. Come 10 no c was taken in on time. Told service rep that I was going to breakfast to call when it was done. Around 9 am no call. Come 9:30 no call. Come 10 no call so I called left message on rep phone around 10:15 but no return call so called again. Rep said he was not in office he was in parts he would check. Come 10:30 no call so we headed back. He was in the office and said it just got done, however no car wash yet. He said because I was not waiting they did not do me first. That is wrong, I said I was only going to breakfast. I made an appointment. So why would I not want my car done as quickly as possible. By 11 was gone finally. I feel 3 hours to do an oil change when is ridiculous. With the covid you would think they would want me not in the lobby so why was I punished and my appointment pushed back. More
Great service always. The moment you arrive they are ready to take excellent care of you. Always call with updates on your service.Very professional and polite. ready to take excellent care of you. Always call with updates on your service.Very professional and polite. More
The minute you drive in someone greets you right away. Very safe environment and everyone wearing masks and keeping distance. Excellent customer service! Nice coffee and water available while you wait👍🏻 Very safe environment and everyone wearing masks and keeping distance. Excellent customer service! Nice coffee and water available while you wait👍🏻 More
Great customer service. Marco Pinto is the best. Very nice, profesional and friendly. Work fast and explains all you concerns. Im very please with his service. He is always provide stellar customer ser nice, profesional and friendly. Work fast and explains all you concerns. Im very please with his service. He is always provide stellar customer service. More
I had a blank money order in the glove compartment and when I got my car back. The 1000.00 BLANK money order was sitting on the front seat. I had the money order locked in the compartment for a reason. I when I got my car back. The 1000.00 BLANK money order was sitting on the front seat. I had the money order locked in the compartment for a reason. I nearly threw it away thinking it was a piece of paper. More
Mack always provides stellar customer service. Always respectful of your time. You never feel forgotten in the lobby. Timely updates on the status of your car. His recommendations for my car service has respectful of your time. You never feel forgotten in the lobby. Timely updates on the status of your car. His recommendations for my car service has always kept my car running efficient and reliable. More
Marco Pinto has been a considerable, consistent, reliable professional for whom I am pleased to work with each time I have service. He is fantastic. professional for whom I am pleased to work with each time I have service. He is fantastic. More
Marco Pinto took care of me and was very friendly and helpful. made our experience at this dealership great. I will definitely go back to this service center. helpful. made our experience at this dealership great. I will definitely go back to this service center. More