Back

Acura Of Pembroke Pines - Service Center

Pembroke Pines, FL

4.7
5,483 Reviews

5,483 Reviews of Acura Of Pembroke Pines - Service Center

Sort by
August 25, 2020

I always get the best advice, courtesy and professionalism. I’m a very satisfied customer. My car is always done on time, which is great! More

by DEB1DEBBIE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marco Pinto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 25, 2020 -

Acura Of Pembroke Pines responded

Thank you for visiting Acura of Pembroke Pines! We love hearing from our satisfied customers!

August 25, 2020

Service was quick, courteous, well priced and done properly. Jordan Ferber was a pleasure to work with. Online service scheduling was very easy and comprehensive. More

by JSK3628
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Chan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jordan Ferber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 25, 2020 -

Acura Of Pembroke Pines responded

Thank you for your review! We're so happy to hear that Jordan helped you find a 5-star service appointment! See you next time!

August 24, 2020

I had an appointment at 8 a.m. just for oil change. I was taken in on time. Told service rep that I was going to breakfast to call when it was done. Around 9 am no call. Come 9:30 no call. Come 10 no c More

by lynnshw
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Mack Remy
Sep 08, 2020 -

Acura Of Pembroke Pines responded

Thank you for bringing this to my attention, Lynn. We hope to deliver a 5-star service experience next time. If you have any questions please contact the general manager at lschlossberg@czag.net.

August 24, 2020

Great service always. The moment you arrive they are ready to take excellent care of you. Always call with updates on your service.Very professional and polite. More

by Mike S.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jordan Ferber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 24, 2020 -

Acura Of Pembroke Pines responded

Thank you for taking the time to share your experience with us, Mike! We're so happy to have a loyal customer like you! - Acura Of Pembroke Pines

August 24, 2020

The minute you drive in someone greets you right away. Very safe environment and everyone wearing masks and keeping distance. Excellent customer service! Nice coffee and water available while you wait👍🏻 More

by shaasnp
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jordan Ferber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 24, 2020 -

Acura Of Pembroke Pines responded

Your feedback means the world to us! Thank you for visiting Acura of Pembroke Pines! We hope to see you at your next appointment!

August 23, 2020

Great customer service. Marco Pinto is the best. Very nice, profesional and friendly. Work fast and explains all you concerns. Im very please with his service. He is always provide stellar customer ser More

by irasema1525
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marco Pinto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 24, 2020 -

Acura Of Pembroke Pines responded

Thank you for your confidence in Marco at Acura of Pembroke Pines! We're so happy to hear that you're pleased with the service he provides! See you next time!

August 23, 2020

I had a blank money order in the glove compartment and when I got my car back. The 1000.00 BLANK money order was sitting on the front seat. I had the money order locked in the compartment for a reason. I More

by TEEKHAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Marco Pinto
3.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 08, 2020 -

Acura Of Pembroke Pines responded

Thank you for bringing this to my attention, Teekhan. If you have any questions please contact the general manager at lschlossberg@czag.net

August 22, 2020

Mack always provides stellar customer service. Always respectful of your time. You never feel forgotten in the lobby. Timely updates on the status of your car. His recommendations for my car service has More

by sandsmist
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mack Remy
Aug 24, 2020 -

Acura Of Pembroke Pines responded

Thank you for sharing your positive experience working with Mack! We pride ourselves on timely communication and professionalism. Thank you for choosing Acura of Pembroke Pines!

August 22, 2020

Marco Pinto has been a considerable, consistent, reliable professional for whom I am pleased to work with each time I have service. He is fantastic. More

by AF
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marco Pinto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 24, 2020 -

Acura Of Pembroke Pines responded

Thank you for visiting Acura of Pembroke Pines! We will pass along your kind review to Marco! See you next time!

August 21, 2020

Marco Pinto took care of me and was very friendly and helpful. made our experience at this dealership great. I will definitely go back to this service center. More

by WAGNERXCOELLO
Recommend Dealer
Yes
Employees Worked With
Marco Pinto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 21, 2020 -

Acura Of Pembroke Pines responded

Thank you for visiting Acura of Pembroke Pines! It's great Marco made the process easy as that is what we strive to do every day! See you next time!

...
387
...