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Acura Of Pembroke Pines - Service Center

Pembroke Pines, FL

4.7
5,557 Reviews

5,557 Reviews of Acura Of Pembroke Pines - Service Center

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November 01, 2019

Top Service Good Service, nice location. Nice loaner car. Proper customer service. Mr. Mack is a true professional. Nice Car Detail. Prompt Service. Will Re More

by CW
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mack Remy, Annia Devereaux
Nov 01, 2019 -

Acura Of Pembroke Pines responded

Thank you for the review! We are glad to hear you enjoyed your service with Acura of Pembroke Pines.

November 01, 2019

Excellent Service Advisor Nelson Robles, excellent service. My 2017 ILX had to be towed to Acura of Pembroke Pines because when I turned it on and tried to drive, it shut down and the computer on board flashed More

by plaza558
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nelson Robles.
Nov 04, 2019 -

Acura Of Pembroke Pines responded

Nelson is a great team member to have here at Acura of Pembroke Pines. We are glad that Nelson and the team were able to resolve the issues you were experiencing with your ILX. Thank you for the review, and choosing Acura of Pembroke Pines for your service needs!

November 01, 2019

Amazing Been going to see Jordan for over 2 years now and he always takes care of me. 20/10 professionalism and service. Hard to find trust worthy ppl like hi More

by E507MALDO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jordan Ferber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 04, 2019 -

Acura Of Pembroke Pines responded

Jordan is a true asset to our service team, and we are glad you always enjoy working with him during your visits. Thank you for leaving us the 5-star review, and choosing Acura of Pembroke Pines!

October 31, 2019

Maintenance service Always get great and timely service and waiting area is always comfortable. Jean has been my advisor for many year he always remembers me by name each More

by vicstuf3
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
James Chalmers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jean Louis
Oct 31, 2019 -

Acura Of Pembroke Pines responded

We like our customers to feel like family here at Acura of Pembroke Pines. Thank you for your business, and leaving us the 5-star review!

October 31, 2019

Best Customer Service Service done quickly but efficiently. Acura of Pembroke Pines always checks every thing in and out leaves me feeling safe and secure with a reliable v More

by NAT22.81
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jean
Nov 01, 2019 -

Acura Of Pembroke Pines responded

We always make sure our customers' vehicles are safe and repaired correctly. Thank you for the 5-star review, and choosing Acura of Pembroke Pines!

October 30, 2019

First time buying a new car without my husband I’m a long time Acura owner and can say that service whether routine or other is always efficient. However, this time, instead of driving my old More

by Carolyn Morris
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Bradford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jorge Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jean Louis , Camilo Torregroza
Oct 30, 2019 -

Acura Of Pembroke Pines responded

Thank you for such a great review, Carolyn! We are always happy to show our customers some of the newer models Acura have been working on. The 2020 RDX was a beautiful choice! We appreciate your business, and look forward to your next visit.

October 30, 2019

Excellent Customer Service (Service Department) The service department is Professional, prompt and courteous. No long wait and always a pleasure! Mack Remy assisted me throughout the process and was More

by NAJALY11
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mack Remy
Oct 31, 2019 -

Acura Of Pembroke Pines responded

We are glad you enjoyed your experience with Mack in our service department! Thank you for your business, and the 5-star review.

October 30, 2019

Fast Service Wait time was about an hour and half. I got my oil changed, tire patched, battery changed & car washed. Very pleased. Jean is always helpful & puts me More

by tasha0107
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jean Marie Louis
Oct 31, 2019 -

Acura Of Pembroke Pines responded

You can always count on Jean and the team! Thank you for the 5-star review, Tasha.

October 30, 2019

exc ellent customer services excellent customer services skills !! super punctual , friendly very professional, expected time of services , Marcos Pintos is excellent employee alw More

by msanchez18
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marcos Pinto excellent customer services skills
Oct 31, 2019 -

Acura Of Pembroke Pines responded

Thank you for the kind words! The team at Acura of Pembroke Pines appreciates your business and the review.

October 30, 2019

Service department Jordan from the service department made sure to keep me updated when we could not figure out exactly what was going on with my car. Electrical bugs, w More

by JEFF.RODRIGUEZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jordan Ferber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 31, 2019 -

Acura Of Pembroke Pines responded

We are glad that Jordan and our team were able to assist you with the bug issues you were experiencing. You can always count on our team to do their best to resolve any issues with your vehicle! Thank you for leaving us the 5-star review.

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