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Acura Of Pembroke Pines - Service Center

Pembroke Pines, FL

4.7
5,456 Reviews

5,456 Reviews of Acura Of Pembroke Pines - Service Center

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July 23, 2019

Top Grade Service I have been coming to Acura of Pembroke Pines since 2015 through a reference from my cousin. From day one I have always been taken care of properly fr More

by arod0482
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dino Liebro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jordan Ferber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jean Louis
Jul 23, 2019 -

Acura Of Pembroke Pines responded

We are always glad to have you stop by the dealership. Thanks for taking the time to leave us the awesome review. The team at Acura of Pembroke Pines appreciates it, especially Jean and the service department. See you again soon!

July 23, 2019

Maintenance Very satisfied with my service. On time and good customer service. My advisor was also very good and professional. Waiting room nice and clean. Goo More

by lulu
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Becker
Jul 23, 2019 -

Acura Of Pembroke Pines responded

It was our pleasure! Thanks for stopping by Acura of Pembroke Pines for your service needs. We appreciate the review!

July 22, 2019

Dissapointed I went for an oil change and day after I had oil all over my garage. They told me was something else and I had to pay more. Then I had to return becau More

by RITACAMPOS73
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jordan Ferber
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 23, 2019 -

Acura Of Pembroke Pines responded

We are sorry to hear you feel this way about your experience with our service department. We can assure you that our team verified there were no oil leaks, and that our service was conducted properly for your vehicle. The complementary loaner cars we provide our customers are always checked to make sure they are in working condition. Any damage they receive are the customer’s responsibility. Since you refused to pay for the tires, our dealership took responsibility for your convenience with both incidents. If you would like to contact a representative to discuss this matter in further detail, please contact our GM Larry at lscholssberg@czag.net.

July 22, 2019

Professional & fast service. I took my 2017 ILX for a recall notice without an appointment and it was taken care of within a two hour period. The service advisor that was assigne More

by plaza558
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Neville Braganza.
Jul 23, 2019 -

Acura Of Pembroke Pines responded

We are happy to be of service, and glad to hear that you enjoyed your experience with Neville. Thank you for taking the time to leave us the 5-star review!

July 21, 2019

painkess Jorden in service made my service experience 5 star He is the best Jorden's expertise, friendly demeanor made my visit to Acura of Pembroke Pines a More

by GILW3244
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jordon in service
Jul 22, 2019 -

Acura Of Pembroke Pines responded

We are happy to hear you enjoyed working with Jordan! Thank you for your business, and the 5-star review.

July 21, 2019

My service advisor Mack was excellent My service advisor Mack was excellent. He recommended the best service to ensure my car is performing well. I'm very happy to be helped by Acura of P More

by absllp1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Duggan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Giovanni Vargas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jorge Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Annia Devereaux
Jul 22, 2019 -

Acura Of Pembroke Pines responded

The help was our pleasure! Come back anytime you have any other issues with your vehicle. We appreciate your business, and the review!

July 20, 2019

Marco Pinto service advisor. Outstanding service. Highly reccomend Marco as he explains everything to the detail. I havr been taking my vehicle to Acura prmbroke pines since 2013. Satisfied wih their More

by REYNERH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marco Pinto
Jul 22, 2019 -

Acura Of Pembroke Pines responded

We are happy to hear you were satisfied with our service department. Marco is great at communicating with his customers. Thanks for the review!

July 19, 2019

Fast, reliable no hassle service. Quick diagnosis of my issues and quick solutions, my car had to wait a few days for part to come Acura of Penbrooke pines was quick in providing a loa More

by luismejia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Naveel
Jul 22, 2019 -

Acura Of Pembroke Pines responded

Efficiency is key when it comes to a good service department! Thank you for leaving us the 5-star review. We appreciate your business!

July 19, 2019

The service crew were excellent The only criticism I have is when the fluid levels are checked and needed DONT add water to the windshield reservoir, I could have done it myself. More

by VOLKY.1971
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Not listed
Jul 22, 2019 -

Acura Of Pembroke Pines responded

Thank you for leaving our service crew the 5-star review. We appreciate your business!

July 19, 2019

Professional and Efficient I live in Miami and go to Acura of Pembroke Pines because of the service that Marco Pinto provide every time I need service. It is a pleasure doing b More

by albac3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Ticker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Giovanni Vargas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Annia Devereaux
Jul 22, 2019 -

Acura Of Pembroke Pines responded

We are happy to hear you enjoy coming to our dealership for our service. We appreciate your business, and your review!

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