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Acura Of Pembroke Pines - Service Center

Pembroke Pines, FL

4.7
5,429 Reviews

5,429 Reviews of Acura Of Pembroke Pines - Service Center

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July 09, 2019

Great Jean was welcoming and made me feel comfortable from our starting conversation. Great service rep with a great attitude. On my next visit for service More

by boysie8706
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jean
Jul 10, 2019 -

Acura Of Pembroke Pines responded

Jean will be here waiting! Thank you for highlighting his great customer service. We appreciate your business here at Acura of Pembroke Pines!

July 09, 2019

Great! I am always satisfied with the service I receive at Pines Acura. Jean, my service advisor was very helpful and kept me informed on the progress of my More

by CHARMINGME.SR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Bradford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : JeanMarie Louis, Customer Support
Jul 10, 2019 -

Acura Of Pembroke Pines responded

Communication and customer care is key with our service department. We are glad to hear you enjoyed your experience! Thank you for leaving us the review.

July 09, 2019

Professional The service on Acura of Pembroke is very professional. They explain every detail of my service and they are very friendly. Also they are really worry More

by MIGOYA68
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Bradford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mack Remy
Jul 10, 2019 -

Acura Of Pembroke Pines responded

Communication with our customers is our main priority here at Acura of Pembroke Pines. We are glad you enjoyed your experience with us! Thank you for taking the time to leave us the review.

July 08, 2019

The best Mack remy takes care every time i bring my RDX. He’s the best.👍. He always explain what needs to be done like i need a new wipers. More

by MARMEL524
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Ticker
4.0
This rating includes all reviews, with more weight given to recent reviews.
Angela O'Connor
4.0
This rating includes all reviews, with more weight given to recent reviews.
Giovanni Vargas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jorge Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Toscano, Donald Young, Joe Kalouf, Camilo Torregroza, Freddy Hitchman, Ivan Pichardo
Jul 08, 2019 -

Acura Of Pembroke Pines responded

We are glad to hear you have been enjoying your experiences with Mack. He is a great service advisor! Thank you for leaving the review.

July 07, 2019

Spectacular service I have been taking my MDX for service at Penbroke Pines for almost 3 years since I bought my suv. The service advisor (Mack) and the service they prov More

by aiglesia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mack Ramey
Jul 08, 2019 -

Acura Of Pembroke Pines responded

We greatly appreciate your business these last 3 years. Mack is a great advisor, and we are glad you've always had a pleasant experience with him. Thank you for leaving the review!

July 06, 2019

Marco is tops! Came to replace timing belt, water pump etc as part of 90,000 mile service. Marco delivered the car on time as promised and provided excellent servic More

by hgrace58
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marco Pinto
Jul 08, 2019 -

Acura Of Pembroke Pines responded

We are glad that you found our service to be excellent! Thank you for taking the time to leave us the review. See you next time!

July 06, 2019

Service My only complaint and even though complimentary the car wash was terrible. There was obviously no inside work done and the front window still had mark More

by STEVEPHYL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Giovanni Vargas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 08, 2019 -

Acura Of Pembroke Pines responded

We are sorry to hear that you weren't satisfied with the car wash. We can ensure you that next time it will be more thorough. Thank you for still leaving us the positive review.

July 06, 2019

Jean is so amazing, great service! Jean is the best service advisor, in/out super quick. All my concerns were addressed quickly. The overall atmosphere was relaxing and friendly staff. More

by joelledesimone2004
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jean Service
Jul 08, 2019 -

Acura Of Pembroke Pines responded

We are happy to hear that you enjoyed your experience with Jean! Thank you for taking the time to leave him and our service department the positive review. We appreciate your business!

July 05, 2019

MY BEST FASTER AND EXCELLENCE SERVICE. THANKS YOU MARCOS FOR YOUR FINEST EXPLANATIONS OVER THE OTHERS SERVICES NEEDED TO BE DONE SOON ON MY ACURA RDX CAR More

by EMILIANOMONTES
Price
Recommend Dealer
Yes
Employees Worked With
MARCOS PINTO
Jul 05, 2019 -

Acura Of Pembroke Pines responded

Thank you for the positive review! If there is anything we can do to make your next experience 5-stars, please let us know!

July 04, 2019

Great service My car was fixed in a timely manner. Everything went well and smoothly. Jean did an excellent job getting the problem resolved and communicating what' More

by alexroov
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jean M. Louis
Jul 05, 2019 -

Acura Of Pembroke Pines responded

We do our best to be as efficient as possible with our service! Thank you for leaving us the 5-star review, and choosing Acura of Pembroke Pines.

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