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Acura Of Pembroke Pines - Service Center

Pembroke Pines, FL

4.7
5,434 Reviews

5,434 Reviews of Acura Of Pembroke Pines - Service Center

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March 04, 2024

I didn’t have an appointment and I was taken right away. I was in and out of there well within a reasonable time. Jean Louis took care of me. Thank you. More

by tbrooks173
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jean Louis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 05, 2024 -

Acura Of Pembroke Pines responded

Hi T Brooks! We're glad to know that you had a swift and efficient experience at Acura of Pembroke Pines, even without an appointment! Jean will be pleased to learn about your positive feedback. Thanks for sharing this with us!

March 03, 2024

Always pleasant and professional to deal with. Easy to make an appointment. Keep me updated as to how the appointment is going. More

by HILCLEMENTS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marco Pinto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 04, 2024 -

Acura Of Pembroke Pines responded

We're delighted to know you've had consistently positive experiences with us at Acura of Pembroke Pines. Keeping our customers informed and making the process easy is what we strive for! Thanks for your review.

March 02, 2024

Very professional, very friendly. Gets the job done. I love Acura!!!!!!!!! I would definitely recommend More

by LOVE_RITTER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Duggan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Reeves
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrew Bryan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Curtis Kennely
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 04, 2024 -

Acura Of Pembroke Pines responded

We're so glad to know you had a positive experience with us at Acura of Pembroke Pines! Thanks for the recommendation and your love for Acura. We appreciate it!

March 01, 2024

Ive been working since 2016 with this dealer and my service advisor Marco Pinto. The best!! highly recommended. More

by Nica874
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jorge Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marco Pinto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 01, 2024 -

Acura Of Pembroke Pines responded

Nica, it's great to know that you've had a positive experience with Marco Pinto and our team at Acura of Pembroke Pines since 2016. Thanks for the recommendation!

March 01, 2024

Always a great experience visiting the dealership. Mike D. is always available and attentive and provides excellent customer service. Jean in the Service dept. provides on time service More

by ballico
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Duggan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dino Liebro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jean Louis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 04, 2024 -

Acura Of Pembroke Pines responded

Hi Ballico! We're glad to know that you consistently have a great experience at Acura of Pembroke Pines. Your compliments about Mike's attentiveness and Jean's punctual service are much appreciated! Thank you for your review.

March 01, 2024

Professional service when arrived and service advisor was extremely helpful to coordinate the service for the car. More

by ojedafam
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Grasso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 01, 2024 -

Acura Of Pembroke Pines responded

We're glad to know that you found our service professional and helpful at Acura of Pembroke Pines. We always aim for a smooth coordination process! Thanks for the positive review.

March 01, 2024

It was a short wait. It was very attentive and provided a solution to the car issue More

by ELISABELRIVERA
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marco Pinto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 01, 2024 -

Acura Of Pembroke Pines responded

Hi ELisabel! Thank you for leaving us this five-star review and kind words about our service team at Acura of Pembroke Pines! We'll see you next time!

February 29, 2024

Rayon is a great service advisor and was able to help and very responsive. Great service More

by RROHOMAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rayon Thompson
Feb 29, 2024 -

Acura Of Pembroke Pines responded

We really appreciate you taking the time to leave Acura of Pembroke Pines this awesome review, thank you!

February 29, 2024

Good morning this dealer have good customer service and car care. Thank you for the service performed. More

by ITO145
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Gomez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 29, 2024 -

Acura Of Pembroke Pines responded

We're glad to know you had a positive experience with our customer service and car care at Acura of Pembroke Pines. Thanks for the feedback, we appreciate it!

February 28, 2024

When I went for my first servicing as I have an upcoming long trip so that it is ready of my trip. The service center guy was first ready to take my car for servicing and all but then he check the oil life More

by MADHURADONGRE08
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kevin Gomez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 29, 2024 -

Acura Of Pembroke Pines responded

It's disappointing to hear about your recent experience. We strive for efficient service and appreciate your feedback. Please contact our Service Department at (877) 468-9930 if you'd like to discuss this further or have any other concerns that need addressing. Thank you.

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