Acura Of Pembroke Pines - Service Center
Pembroke Pines, FL
5,434 Reviews of Acura Of Pembroke Pines - Service Center
I didn’t have an appointment and I was taken right away. I was in and out of there well within a reasonable time. Jean Louis took care of me. Thank you. I was in and out of there well within a reasonable time. Jean Louis took care of me. Thank you. More
Always pleasant and professional to deal with. Easy to make an appointment. Keep me updated as to how the appointment is going. Easy to make an appointment. Keep me updated as to how the appointment is going. More
Very professional, very friendly. Gets the job done. I love Acura!!!!!!!!! I would definitely recommend Gets the job done. I love Acura!!!!!!!!! I would definitely recommend More
Ive been working since 2016 with this dealer and my service advisor Marco Pinto. The best!! highly recommended. service advisor Marco Pinto. The best!! highly recommended. More
Always a great experience visiting the dealership. Mike D. is always available and attentive and provides excellent customer service. Jean in the Service dept. provides on time service Mike D. is always available and attentive and provides excellent customer service. Jean in the Service dept. provides on time service More
Professional service when arrived and service advisor was extremely helpful to coordinate the service for the car. extremely helpful to coordinate the service for the car. More
It was a short wait. It was very attentive and provided a solution to the car issue It was very attentive and provided a solution to the car issue More
Good morning this dealer have good customer service and car care. Thank you for the service performed. car care. Thank you for the service performed. More
When I went for my first servicing as I have an upcoming long trip so that it is ready of my trip. The service center guy was first ready to take my car for servicing and all but then he check the oil life long trip so that it is ready of my trip. The service center guy was first ready to take my car for servicing and all but then he check the oil life and he denied saying it is on 50% and we only take servicing when it is 20%. I am having unlimited servicing with Acura for 2 yrs so I don't understand why I was denied the basic first servicing of my car irrespective of xyz miles or oil life on my car. Also, if you have such criteria then you should clearly ask all these questions while booking an appointment. You booked my appointment and I drive 30 mins on a workday managing my meetings and then you deny to take my car for servicing. This is not expected. I had a really great experience with the sales department when I purchased my car. But today's experience with the service center was really disappointing. I hope this review will be helpful for others too. More