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Acura Of Pembroke Pines - Service Center

Pembroke Pines, FL

4.7
5,511 Reviews

5,511 Reviews of Acura Of Pembroke Pines - Service Center

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March 30, 2019

Mack is a gem he should be a millionaire! Wow I am absolutely greatful to have Mack as my service provider. He took great care of my car. He should ample amounts of knowledge of the products A More

by FARAHMANSURI1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mack remy
Apr 19, 2019 -

Acura Of Pembroke Pines responded

Hello there, thanks for the rave review! We are thrilled to hear Mack took such wonderful care of you -- we agree, he's a gem! Thanks for taking the time to share your positive feedback and for choosing Acura of Pembroke Pines.

March 29, 2019

Good experience Marco Pinto was excellent. I have not had a bad experience at this location, very impressed! Good service and good employees. Ambiance is good too. More

by CMB_3o5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marco Pinto
Apr 19, 2019 -

Acura Of Pembroke Pines responded

Hi there, we are glad to hear you had a great experience and enjoyed working with Marco. Thanks for bringing your car in for service!

March 29, 2019

Great service Jean Louis was amazing, great Service , lots of experience, car wash is always a big Plus. Will refer their service Dept to all my friends and family. More

by CAMILOBELTRAN2001
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Camilo Torregroza
Apr 19, 2019 -

Acura Of Pembroke Pines responded

Hi there, thanks for bringing your car in for service! We appreciate your positive feedback and referral. Hope to see you again soon!

March 28, 2019

Service dept Everyone was accomodating, helpful, and courteous. I was kept advised to the status of my car. Done in a timely manner . Very satisfied. Would be nice More

by winbil
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jean Lois service dept
Apr 19, 2019 -

Acura Of Pembroke Pines responded

Thanks for the 5-star review! We appreciate you bringing your business all the way to Acura of Pembroke Pines.

March 28, 2019

They are the best! The service I received was second to none! Mack Remy was my service coordinator and he took great care of me, answered all of my questions and gave me More

by cilien23
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mack Remy
Apr 19, 2019 -

Acura Of Pembroke Pines responded

Hi there, we are glad to hear you had a pleasant experience and enjoyed working with Mack. Thanks for bringing your car in for service!

March 28, 2019

Service @ 31,700 miles Fast and efficient because I didn’t schedule my service visit in advance and I left within an hour of my arrival. Jean attended to all my needs More

by BEVSAMUELS
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jean Loui
Apr 19, 2019 -

Acura Of Pembroke Pines responded

Hi there, happy to hear our team took good care of you! Thanks for bringing your car in for service.

March 28, 2019

Marcos Pinto service Overall the dealer have wonderful and very professional people. They are very courtesy, efficient and give excellent customer services. Every person I More

by CAROLINEP.O
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Duggan
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Chalmers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Chan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Marcos pinto, Jean , Joe Kalouf, Camilo Torregroza
Apr 19, 2019 -

Acura Of Pembroke Pines responded

Hi there, we are glad to hear you had a positive experience working with our entire service team. We appreciate you taking the time to share your feedback!

March 27, 2019

Recall for IXL Marcos and his team were like always great. They explained the work that was needed and provided update on progress. Great experience with Marcos like More

by mgabi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Duggan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Douglas Campbell
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Marcos in service
Apr 19, 2019 -

Acura Of Pembroke Pines responded

Hi there, happy to hear our team took good care of you! Thanks for bringing your car in for service.

March 27, 2019

Great Experience I leased my Acura with Joe Urteaga 6 months ago and he was great. He got me the deal I wanted and went above and beyond to help me out. Joe made me an More

by raul.gonzalez913
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Urteaga
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mack
Apr 19, 2019 -

Acura Of Pembroke Pines responded

Thanks for the 5-star review! We are thrilled to hear you've had such a positive experience working with Joe.

March 27, 2019

Great service I call to set up appointment and arrive with the service team greating me. S.M. John gets some info and provides me an estimated time. If it's an all More

by MICHAEL.KELLY305
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Gault , Customer Support
Apr 19, 2019 -

Acura Of Pembroke Pines responded

Hi there, happy to hear our team took good care of you! Thanks for bringing your car in for service.

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