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Acura Of Pembroke Pines - Service Center

Pembroke Pines, FL

4.7
5,434 Reviews
Call Service Center (954) 985-2424

5,434 Reviews of Acura Of Pembroke Pines - Service Center

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October 25, 2023

Excellent attention and really nice service! Jsjsjd jdjsjdbsh jxjshsbs jxjshshbs jsjsjjsh jsjsj hsjsj hsjsj hshsj More

by caseresdunia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marco Pinto
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 25, 2023 -

Acura Of Pembroke Pines responded

We're delighted to know you had a great experience at Acura of Pembroke Pines! Thanks for your kind words about our service.

October 23, 2023

Excellent services, people very nice, editing time was aceptable, good good good good good good More

by DC10OT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marco Pinto
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 24, 2023 -

Acura Of Pembroke Pines responded

We really appreciate you taking the time to leave Acura of Pembroke Pines this awesome review, thank you!

October 23, 2023

EXCELLENT SERVICE! Ron was very professional, friendly and expedite service. Thanks for your AMAZING CUSTOMER SERVICE! More

by Mheredia724@gmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ron Richardson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 24, 2023 -

Acura Of Pembroke Pines responded

We're so glad to know that you had an excellent experience with Ron at Acura of Pembroke Pines! Your kind words about our service and professionalism are greatly appreciated. Thank you for your review!

October 22, 2023

Excellent service but my integra aspec has a big issue with the steering wheel and was not resolved. it is very dangerous to drive. More

by CARLOSFCAICEDO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emilio
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Oct 23, 2023 -

Acura Of Pembroke Pines responded

If you have any questions please contact the general manager at lschlossberg@czag.net

October 21, 2023

Service advisor said how worn my brakes are and needed to be replaced immediately. I’ll put the picture of the old brakes and new brakes side to side for everyone to make their opinion, If it lets me but It More

by CMENDILUZE25
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Lukas
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Oct 23, 2023 -

Acura Of Pembroke Pines responded

It's disappointing to read about your experience with our service department. We strive for transparency and honesty in all interactions, so it's concerning to see we've left the wrong impression. We'd like a chance to address this directly and ensure you're confident in any future recommendations from us. Please reach out to our service team at (877) 468-9930 at your earliest convenience so we can discuss this further. Thank you.

October 21, 2023

Jean Louis ordered new headlights for the cracked ones on my car to be installed next week. Thank you Jean More

by Pablo Guldris
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jean Louis
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 23, 2023 -

Acura Of Pembroke Pines responded

Hi Pablo! It's great to know Jean was able to assist with your headlights at Acura of Pembroke Pines. We appreciate the shout-out and look forward to seeing you next week for the installation!

Oct 24, 2023 -

Pablo Guldris responded

Waiting for Jean to respond on the headlights for installation this week.

October 20, 2023

Great service from Kevin. Thank you very much. Everything was done in a very quickly. More

by troffuribe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Gomez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 23, 2023 -

Acura Of Pembroke Pines responded

We're happy to hear Kevin provided you with a five-star experience and we can't wait to share this kind feedback with him! Thanks for visiting Acura of Pembroke Pines and please don't hesitate to reach out if we can be of service again in the future!

October 20, 2023

Nice showroom, free coffee, on time service, professional staff and my car washed and beautiful. Very happy. More

by PHDELRIO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Grasso
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 23, 2023 -

Acura Of Pembroke Pines responded

We're glad to know you enjoyed your visit at Acura of Pembroke Pines, from our showroom and amenities to the punctual service. Thanks for sharing this positive feedback!

October 19, 2023

The number 1 reason why I have been with Acura of Pembroke Pines for so many years now is because of the excellent service. Marco Pinto was excellent at explaining everything we asked and we got serv More

by IDAVILA95
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marco Pinto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 19, 2023 -

Acura Of Pembroke Pines responded

We're so glad to know that Marco and our team at Acura of Pembroke Pines have consistently provided you with excellent service. We appreciate your loyalty over the years!

October 19, 2023

Great service particularly from the service manager Jordan setting the example for his staff to follow. He spent the time to hear my concerns and once confirmed he acted immediately. More

by RUBIX
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marco Pinto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ron Richardson
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jordan Ferber
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Oct 19, 2023 -

Acura Of Pembroke Pines responded

We're glad to know that our service manager Jordan was able to address your concerns promptly and effectively at Acura of Pembroke Pines. We appreciate the feedback, thank you!

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