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Acura Of Pembroke Pines - Service Center

Pembroke Pines, FL

4.7
5,460 Reviews
Call Service Center (954) 985-2424

5,460 Reviews of Acura Of Pembroke Pines - Service Center

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November 03, 2023

Jean provided great five star service and I would happily return to this location in the future. More

by WILSONSTHATGUY1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Duggan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jean Louis
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 03, 2023 -

Acura Of Pembroke Pines responded

We're thrilled to hear that Jean provided you with such excellent service! Take care and we'll see you next time here at Acura of Pembroke Pines!

November 01, 2023

Emilio was my service advisor and he was friendly, fast, and kept me updated throughout the process. More

by AGUSTINAMAXROGGERO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emilio
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Nov 01, 2023 -

Acura Of Pembroke Pines responded

Thank you for taking the time to share your feedback with us. We're delighted to hear that Emilio provided you with exceptional service during your recent visit to Acura of Pembroke Pines. We take great pride in having service advisors like Emilio who are friendly, efficient, and committed to keeping our customers informed every step of the way.

November 01, 2023

Everything went very well with the exception that the under tray was apparently damaged when I brought the car in. However it was not making the noise it's making now that the tray is loose and rubbing a More

by tatalo1234
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marco Pinto
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 02, 2023 -

Acura Of Pembroke Pines responded

We appreciate your feedback and apologize for the inconvenience with the under tray. We're glad to know Marco was helpful, and we'll make sure this issue is addressed properly at Acura of Pembroke Pines. Thanks for bringing it to our attention!

October 30, 2023

My service advisor, Marco Pinto, always provides exceptional service. He has created a professional and trusting relationship with me, which is priceless these days! More

by cfac
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marco Pinto
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 01, 2023 -

Acura Of Pembroke Pines responded

We're delighted to know that Marco has been able to provide you with such exceptional service at Acura of Pembroke Pines. Building trust and professionalism is a priority for us, so it's great to hear your feedback!

October 30, 2023

no issues. great communication and quick service provided me with the ability to wait for my car More

by D.KATZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Gomez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 31, 2023 -

Acura Of Pembroke Pines responded

We really appreciate you taking the time to leave Acura of Pembroke Pines this awesome review, thank you!

October 30, 2023

I’m very much satisfied with the prompt service of Acura of Pembroke Pines. The waiting room is very clean. Thank you More

by CHITRASULTANA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Grasso
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 31, 2023 -

Acura Of Pembroke Pines responded

Thank you for the positive review! We're glad to know you enjoyed our prompt service and clean waiting room at Acura of Pembroke Pines. We'll see you next time! Have a great ride!

October 29, 2023

Excelente #1 y todo el personal muy amable muy buen trabajo muchas gracias hasta pronto More

by marvingreyes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marco Pinto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 31, 2023 -

Acura Of Pembroke Pines responded

¡Gracias por la amable reseña! ¡Esperamos verte la próxima vez! - Acura of Pembroke Pines

October 29, 2023

Kevin Gomez is very professional and helpful eith excellent customer service skills. I will recommend him to other Acura owners without hesitation. More

by CSABBAGHHR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Gomez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 31, 2023 -

Acura Of Pembroke Pines responded

We're so glad to know that Kevin provided you with excellent service at Acura of Pembroke Pines! Your recommendation means a lot to us. Thank you for sharing your experience, and we look forward to serving any future needs.

October 29, 2023

Refused an obvious warranty claim and had no manager available (out for the week) to escalate the issue. More

by neysaday
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Don’t know name
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Oct 30, 2023 -

Acura Of Pembroke Pines responded

Thank you for the review. We regret any frustration or inconvenience these circumstances have caused and encourage you to please contact our Service Department at (877) 468-9930 to discuss the situation further.

October 28, 2023

Nice courteous personnel, professional staff. Happy experience, nice waiting room. Satisfying outcome. Will definitely come again. More

by MSWERD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jean Louis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marco Pinto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Gomez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christian Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 31, 2023 -

Acura Of Pembroke Pines responded

We're delighted to know you had a positive experience with our team at Acura of Pembroke Pines! We look forward to seeing you again. Safe travels until then!

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