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Acura Of Pembroke Pines - Service Center

Pembroke Pines, FL

4.7
5,433 Reviews
Call Service Center (954) 985-2424

5,433 Reviews of Acura Of Pembroke Pines - Service Center

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October 05, 2023

Every time I go to the service department Marco always help me with my needs when comes to fixing my car. Really professional and always answers my questions. More

by Y2DAY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marco Pinto
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 05, 2023 -

Acura Of Pembroke Pines responded

We're glad to know that Marco has been consistently helpful and professional during your visits to our service team at Acura of Pembroke Pines. We appreciate your positive feedback and shall see you next time. Safe travels!

October 05, 2023

They very good we the customers I love my car is the best thiiler ok More

by Aleonis.p12345@gmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Reeves
5.0
This rating includes all reviews, with more weight given to recent reviews.
Thalia Lema Echavarria
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 05, 2023 -

Acura Of Pembroke Pines responded

We really appreciate you taking the time to leave Acura of Pembroke Pines this awesome review, thank you!

October 03, 2023

Amazing people great customer service very nice car and I like Acura in Pembroke Pines More

by mariefloresaintjoy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Reeves
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryan
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Oct 04, 2023 -

Acura Of Pembroke Pines responded

Hi Marie! Thank you for leaving us this five-star review and kind words about our service team at Acura of Pembroke Pines! Safe travels!

October 02, 2023

Every time I visit this location, I leave with a feeling of satisfaction knowing that the work has been top notch. Have been bringing my vehicle's to them for over 10 years and every visit has been satisfyi More

by CVASQUEZ0067
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jean Louis
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 03, 2023 -

Acura Of Pembroke Pines responded

We're delighted to know that you've had consistently satisfying experiences with us at Acura of Pembroke Pines over the years. We appreciate your loyalty and look forward to continuing our top-notch service for many more years!

October 01, 2023

Marco is a professional, friendly, caring advisor. 👍🏼 he checks that everything is done properly. Thank you Marco More

by MEDINA.VIV
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marco Pinto
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 03, 2023 -

Acura Of Pembroke Pines responded

Hi Medina! We're glad to know that Marco provided you with such a positive experience at Acura of Pembroke Pines! We'll make sure your kind words reach him. Thanks for the review!

October 01, 2023

Lucas is a ver knowledgeable and helpful service representative. He always help me out and find the easy way of how to resolve any of my issues More

by JOELTAVERAS@OPTONLINE.NET
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lucas
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Oct 03, 2023 -

Acura Of Pembroke Pines responded

We're glad to know that Lucas was able to assist you effectively at Acura of Pembroke Pines. Our team is always here to make your experience easier and more enjoyable. Thanks for the positive feedback!

October 01, 2023

The adviser did not have a good solution for my concern and basically answered me like it wasn’t his problem. More

by Sluisgarcia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Anonymously
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Oct 02, 2023 -

Acura Of Pembroke Pines responded

It's disappointing to read about your experience. We strive for excellent customer service and it's clear we may have fallen short in this instance. We'd like the opportunity to address your concerns directly, so please feel free to reach out to our Service Department at (877) 468-9930 at a time that works best for you. Thank you.

September 30, 2023

As always, Emilio was very responsive and helpful! Best Service Advisor that I have worked with at your Dealership. Loaner vehicles should be a lost less complicated! More

by DAVE@GRAVELINE.COM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emilio
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Oct 02, 2023 -

Acura Of Pembroke Pines responded

We appreciate your feedback! It's great to know that Emilio was able to assist you effectively. We'll take note of your comment about the loaner vehicles and hope you won't hesitate to reach out if our Acura of Pembroke Pines team can be of service again in the future!

September 30, 2023

We've been having our Acura serviced at your dealership since we purchased the car. The service is excellent and the prices are well within reason. We won't go anywhere else. More

by moore1880
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Grasso
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 02, 2023 -

Acura Of Pembroke Pines responded

We're so glad to know that you've been satisfied with our service and pricing at Acura of Pembroke Pines. We appreciate your loyalty, and we look forward to continuing to serve you in the future!

September 29, 2023

Always a pleasure to work with Marco Pinto. He's very courteous, prompt and knows issues extensively. More

by nislandscaping
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marco Pinto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 02, 2023 -

Acura Of Pembroke Pines responded

We're glad to know that you had a positive experience with Marco at Acura of Pembroke Pines. His knowledge and professionalism are indeed assets to our team! Thanks for the review!

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