Acura Of Pembroke Pines - Service Center

This dealership continues to be the best! The service and treatment is always A1 / excellent. My Service Consultant Rayon Thompson is always informative, professional, and helpful! He’s awes The service and treatment is always A1 / excellent. My Service Consultant Rayon Thompson is always informative, professional, and helpful! He’s awesome!!!! More

Michael Grasso always does a good job with my service, have no problems go in and get straight to the point!! I love that. Communication clear between both of us no misunderstandings! have no problems go in and get straight to the point!! I love that. Communication clear between both of us no misunderstandings! More

I am satisfied with the service given to customers at this location and will keep on coming back this location and will keep on coming back More

Excellent customer service from the minute I drive in. . Always updates given on what's needed for my car SUV maintenance. . Always updates given on what's needed for my car SUV maintenance. More

Marco Pinto always available . g g g g g g g g gh gh h h h h h h g g g g g g g g gh gh h h h h h h More

Was conned into a vehicle by the shady sales manager Scott. I’ve had the car almost 2 months and it’s problem after problem with the car. The certification process was a joke. Not only did it take 2 wee Scott. I’ve had the car almost 2 months and it’s problem after problem with the car. The certification process was a joke. Not only did it take 2 weeks for the car to get certified but I had to have it towed back to the dealer a few days later. Took another 2 weeks for the car to be completed. To add insult to injury the speakers are pooping once again after I was assured the issue was resolved during the certification process. Would never recommend this place to anyone . More

Knowledgeable. I know they “should be”, but they were able to diagnose an issue that my car was experiencing that I previously serviced (twice) at another Acura dea I know they “should be”, but they were able to diagnose an issue that my car was experiencing that I previously serviced (twice) at another Acura dealership service center. More

Blower for a 2017 Acura needed to be evaluated and to see if they had the part. This was on a Friday at 2:30 pm. I asked if it was going to take longer, I needed a loaner car. I was told that all the loaner if they had the part. This was on a Friday at 2:30 pm. I asked if it was going to take longer, I needed a loaner car. I was told that all the loaner cars were out. It is amazing that he knew that information write of his head. He told me that he will call me on Saturday. I stopped by at the dealer at 3 pm. My advisor was not there. Had to call the service manager and find out what was going on with the car. If it could not be repaired because of unavailable part or loaner car I needed the car back.Service manager found a loaner car. I finally I got the car on Thursday of the following week. After buying 3 cars from your dealer. Please don’t treat me an idiot. More

Amazing service, everyone at this location is extremely professional and sticks fine what they say they will do professional and sticks fine what they say they will do More

Service advisors, support staff and overall experience at Pines Acura was commendable. I’ve been a customer for over 10 years. I would recommend them if you’re looking for great service or deals. Pines Acura was commendable. I’ve been a customer for over 10 years. I would recommend them if you’re looking for great service or deals. More