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Acura Of Pembroke Pines - Service Center

Pembroke Pines, FL

4.7
5,430 Reviews

5,430 Reviews of Acura Of Pembroke Pines - Service Center

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September 13, 2023

I decided to come to Pembroke Pines instead of Doral location - what a difference! The staff are friendly at both, but Michael at Pembroke was over the top accessible, supporting and clear in terms of e More

by SANDRA29
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Grasso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 14, 2023 -

Acura Of Pembroke Pines responded

Hey Sandra, thank you for the positive review! We're glad you enjoyed your experience with Michael at our Acura of Pembroke Pines location. We strive to provide a comfortable and convenient environment for all our customers. Safe travels!

September 12, 2023

WOW what a pleasant experience ! !! my service manager was very efficient and great communication! You made my morning . More

by RFRANCE346
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jean Louis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marco Pinto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Gomez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Grasso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ron Richardson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Ng
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christian Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 14, 2023 -

Acura Of Pembroke Pines responded

Thank you for the 5-star rating! We're delighted to know that your service experience at Acura of Pembroke Pines was a pleasant one. We'll see you next time! Have a great ride!

September 12, 2023

I was very happy with the service I got from Rayon, the service guy! He applied discounts that were advertised, saved me more money and went out of his way to make it a good experience for me! Glad I went More

by GLOBER22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rayon in service
Sep 14, 2023 -

Acura Of Pembroke Pines responded

We're delighted to know that Rayon provided you with an excellent service experience at Acura of Pembroke Pines. Thank you for trusting us with your vehicle needs! We'll see you next time. Safe travels!

September 11, 2023

service dept is great. Everyone friendly and efficient. The sales dept however has made me seriously think about another brand of vehicle when my lease is up soon. More

by LAH159
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rodney Veasley
1.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Gomez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 13, 2023 -

Acura Of Pembroke Pines responded

We appreciate your feedback! It's great to know our sales and service department met your expectations at Acura of Pembroke Pines. We'll see you next time!

September 11, 2023

Jordan was exceptional. He kept me informed and updated on my vehicle during the service. More

by vanessadowns86
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan Ferber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Reeves
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tyrique Masters
Sep 11, 2023 -

Acura Of Pembroke Pines responded

We're happy to hear Jordan provided you with five-star service! Thanks for visiting Acura of Pembroke Pines and please don't hesitate to reach out if we can assist you again in the future!

September 11, 2023

On every visit, It's always clean. Everyone is polite and helpful. I enjoy waiting on my vehicle when I visit. Thank you. More

by nessa117
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lucas Perez, service advisor
Sep 13, 2023 -

Acura Of Pembroke Pines responded

Hey Nessa, we're delighted to know that you've had consistently positive experiences at Acura of Pembroke Pines. Thank you for your loyalty and for trusting us with your vehicle needs! We'll see you next time. Safe travels!

September 10, 2023

Marcos Pinto is wonderful! He helped me solve my issues quickly. It's a very pleasurable person to work with! More

by MELAMBER22
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marco Pinto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 13, 2023 -

Acura Of Pembroke Pines responded

We're delighted to know that Marcos provided you with such a wonderful experience at Acura of Pembroke Pines. Thanks for sharing your feedback!

September 10, 2023

Jordan spent 30 minutes with me in my car explaining every switch and usage and made my like SOOO simplified and so much better. I can now first truly begin using my TLX to its fullest after driving it More

by REBYAAK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan Ferber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 13, 2023 -

Acura Of Pembroke Pines responded

We're delighted to know that Jordan was able to help you understand your TLX better! It's great when our team at Acura of Pembroke Pines can make things simpler for our customers. Enjoy driving your car and feel free to reach out if you have any more questions!

September 10, 2023

Went in for a battery check the rep was Fast and Efficient, friendly staff. No complaints More

by LEYLING
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rayon Thompson
Sep 13, 2023 -

Acura Of Pembroke Pines responded

Thank you so much for taking the time to share your experience with us! We're thrilled to hear that your battery check went smoothly and that you found our staff to be fast, efficient, and friendly. at Acura of Pembroke Pines!

September 10, 2023

Excellent service. Big thank you to Lucas and Jordan for always taking care of me. More

by BRYANTPATINO1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan Ferber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lucas
Sep 13, 2023 -

Acura Of Pembroke Pines responded

Hey Bryan, thank you for the positive review! We're thrilled to hear that you received excellent service with Lucas and Jordan has excellent service experience. We'll see you next time! Safe travels!- The Acura of Pembroke Pines Team

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