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Acura Of Pembroke Pines - Service Center

Pembroke Pines, FL

4.7
5,435 Reviews

5,435 Reviews of Acura Of Pembroke Pines - Service Center

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July 25, 2023

Jordan Ferber provided excellent service, he coordinated with my insurance company for the windshield replacement and also arranged for the completion of the repair to the windshield washer system that was More

by BKWFL45
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan Ferber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 25, 2023 -

Acura Of Pembroke Pines responded

We're glad to know that Jordan was able to provide excellent service and coordinate the necessary repairs for your vehicle at Acura of Pembroke Pines. We appreciate you taking the time to share this positive feedback. We'll see you next time. Drive safely!

July 24, 2023

Lucas made my day. Great service and my car is in tip top shape! Thank you! More

by GIGROLDAN323
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lucas
Jul 26, 2023 -

Acura Of Pembroke Pines responded

Thank you for the awesome rating! We're delighted that Lucas provided you with great customer service during your visit. We'll see you next time at Acura of Pembroke Pines!

July 24, 2023

Service was great! Clear about the work performed, I was kept informed and updated on the progress More

by ericp28415
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jean Louis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 26, 2023 -

Acura Of Pembroke Pines responded

Hey Eric, thank you for choosing Acura of Pembroke Pines for your car needs! We look forward to assisting you again in the future! Safe travels!

July 23, 2023

To go in on a Friday to get an oil change it didn’t take long and the service agent was great More

by abrookins1188
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rayon Thompson
Jul 25, 2023 -

Acura Of Pembroke Pines responded

It's great to hear we got the job done quickly for you! Thank you for trusting Acura of Pembroke Pines to provide five-star care! We'll see you next time!

July 23, 2023

I planned for 2 weeks on what was necessary. Stressed repeatedly that the car could not be kept overnight. The service agent told me right off the bat the car would have to be kept overnight on More

by robert.g.welch
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Lucas Perez
Jul 24, 2023 -

Acura Of Pembroke Pines responded

Thank you for the review, Robert. We understand that your time is valuable, and it's disappointing to hear that we did not meet your expectations. Your feedback is appreciated and we will make sure it is taken into consideration as we work to continually improve our service & processes moving forward. Please contact our Service Department at (877) 468-9930 if you'd like to discuss the situation in greater detail.

July 23, 2023

Lucas was absolutely amazing. He was very knowledgeable in what he said. He kept me updated on the service and called me as soon as my car was ready. More

by pauldetado
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lucas Perez
Jul 26, 2023 -

Acura Of Pembroke Pines responded

Thank you for the great review, Paul! We're happy to hear that Lucas provided you with amazing service experience. We appreciate your business and hope to see you again at Acura of Pembroke Pines!

July 23, 2023

Rayon is a super great Service person. Center is very clean. Did it have to wait for servicing More

by PAEWILLI1946
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rayon Thompson
Jul 25, 2023 -

Acura Of Pembroke Pines responded

Thank you for your confidence in Acura of Pembroke Pines, and for your business. We are grateful to have you as a customer!

July 22, 2023

Jean is the best, Jean is the best, Jean is the best, Jean is the best! I think that's at least 15 words More

by inuge73
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jean Louis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 24, 2023 -

Acura Of Pembroke Pines responded

Thank you for the review! We're glad to hear that Jean provided such excellent service. We appreciate your support and hope to see you again at Acura of Pembroke Pines!

July 21, 2023

Thank you all for all the great and hasted service, look forward to another enjoyable experience More

by AYIRIAINC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marco Pinto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Gomez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 25, 2023 -

Acura Of Pembroke Pines responded

Thank you for the 5-star rating! We're delighted that our team provided you with great customer service during your visit. We appreciate your recommendation and hope to see you next time! - The Acura of Pembroke Pines Team

July 21, 2023

Good service and accurate service sales quotes Thanks for transportation to office since the wait would’ve caused a work issue More

by YARILYNNBURKE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emilio Gonzalez
Jul 21, 2023 -

Acura Of Pembroke Pines responded

Yarilynn, we're glad to hear that you had a good experience with our service department at Acura of Pembroke Pines. Thank you for choosing us and taking the time to leave a review! We appreciate your business and hope to see you again in the future. Have a great day!

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