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Acura Of Pembroke Pines - Service Center

Pembroke Pines, FL

4.7
5,460 Reviews
Call Service Center (954) 985-2424

5,460 Reviews of Acura Of Pembroke Pines - Service Center

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July 13, 2023

Unfortunately I had to alert my service rep that my car was ready. He was not aware. The car was well taken care of as usual. More

by ZTANNALYN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Name not mentioned.
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Jul 14, 2023 -

Acura Of Pembroke Pines responded

We're disappointed to hear about the possible miscommunication during your recent visit and appreciate your patience. We always aim for a seamless service experience and it seems we may have missed that mark this time around. We encourage you to reach out to our service team at (877) 468-9930 to discuss how we can make things right. We look forward to providing five-star care next time. Thank you.

July 12, 2023

Was attended to quickly and professionally even without an appointment since my bisit due to tire road hazard issue. Marco eas great. More

by MMDIAZ56
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marco Pinto
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 13, 2023 -

Acura Of Pembroke Pines responded

Thank you for the great review! We're glad that Marco provided you with quick and professional service, even without an appointment. Acura of Pembroke Pines appreciates your support!

July 10, 2023

professional and the service was fast. They have a very nice lounge for you to wait in meanwhile your car is being serviced More

by KISSTHESKY1966
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Grasso
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 11, 2023 -

Acura Of Pembroke Pines responded

Thank you for the review! We're happy that you had a professional and fast service experience at Acura of Pembroke Pines. Our lounge is designed to make your wait as comfortable as possible. We appreciate your business and hope to see you again in the future!

July 10, 2023

It was good and satisfying; the service advisor very knowledgeable and helpful; will use again More

by Cx
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jean Louis
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 11, 2023 -

Acura Of Pembroke Pines responded

Thank you for the shoutout to our team! We appreciate your business and we look forward to serving you again in the future. Take care! - Acura of Pembroke Pines

July 10, 2023

First time coming to this location and I was in awe. The place is huge! More

by NICOLE.GALE876
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lucas Perez
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Jul 11, 2023 -

Acura Of Pembroke Pines responded

Hey Nicole, thank you for sharing your positive experience at Acura of Pembroke Pines! We'll see you next time!

July 10, 2023

Service agent was attentive, service was fast and they conveniently reschedule ahead of time to fit my schedule. More

by STEVENRAMIREZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emilio
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Jul 11, 2023 -

Acura Of Pembroke Pines responded

Hi Steven! Thank you for the great review! We're glad to hear that our service agent was attentive and that we could accommodate your schedule. We appreciate your business and hope to see you again at Acura of Pembroke Pines!

July 09, 2023

All of the staff were very friendly. Service was quick too. I was very happy with the experience. More

by NSWAIN188
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emilio Gonzalez
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Jul 11, 2023 -

Acura Of Pembroke Pines responded

We're so happy you enjoyed the experience here at Acura of Pembroke Pines! Thank you for trusting us with your automotive needs!

July 09, 2023

Acura of Pembroke Pines it’s simply the best! …Best sales person is Anthony Moralez!! More

by SANDYDEARMAS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Douglas Campbell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Morales
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 11, 2023 -

Acura Of Pembroke Pines responded

We're so honored to have earned your five-star rating, Sandy! Anthony and the team are proud to be part of your automotive journey and look forward to working with you again. Thank you! - Acura of Pembroke Pines

July 08, 2023

Great service, excellent attention to detail and friendly, courteous staff. Will visit again, highly recommend. More

by PATRINA.R
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Grasso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 10, 2023 -

Acura Of Pembroke Pines responded

Thank you so much for the kind words and recommendation. We're delighted to hear that you had a great experience with our team at Acura of Pembroke Pines. We look forward to serving you again in the future! Have a wonderful day!

July 08, 2023

Mr. Kevin Gomez was awesome in explaining everything about my new car. Thanks to everyone! More

by DAYANIRA.LAMB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Gomez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 10, 2023 -

Acura Of Pembroke Pines responded

Thank you for the wonderful feedback! We're so glad Kevin provided you with helpful & knowledgeable service about your new vehicle. Take care and please don't hesitate to reach out if our Acura of Pembroke Pines team can be of service to you again in the future!

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