Acura Of Pembroke Pines - Service Center

Services was great. Mr Jean Luis was excellent , he was very polite and with a lot of knowledge Mr Jean Luis was excellent , he was very polite and with a lot of knowledge More

The service rep , Michael Grasso, did an excellent job and was very professional and considerate. He kept me informed as I waited with what was happening to the vehicle and when it was estimated that the and was very professional and considerate. He kept me informed as I waited with what was happening to the vehicle and when it was estimated that the vehicle was ready. My issue is with the mechanic or the service techs that handled the vehicle. I was supposed to have the wheels rotated and I did not realize it until after I left the dealer and got to my job and looked at the tires that this was not the case. The reason why I know that my tires were not rotated was because I have a scratched rim in my rear tire. And if the tires would have been rotated, the tire with the scratched rim would have been in the front but instead remained in the rear. More

Lucas Perez and Terry were fantastic. Extremely communicative and they explained everything they were doing. The work was done very quickly and effectively. 10/10. Pembroke is about 25 mi Extremely communicative and they explained everything they were doing. The work was done very quickly and effectively. 10/10. Pembroke is about 25 miles farther from me than my local dealership, but I drive there because the quality of the service is so high. More

Quick & efficient service. Knowledgeable about my vehicle and maintenance issues with my oil leak I was experiencing Knowledgeable about my vehicle and maintenance issues with my oil leak I was experiencing More

As always Emilio was diligent and helpful. My car was back running in no time. Thank you Emilio and the Acura team. My car was back running in no time. Thank you Emilio and the Acura team. More

The best customer service always, Jean Louis helped me get my issues resolved. Thank you! get my issues resolved. Thank you! More

Lucas was very helpful and accommodating. Service personnel were friendly and informative. I highly recommend Acura of Pembroke Pines and Lucas as your Service Advisor. Service personnel were friendly and informative. I highly recommend Acura of Pembroke Pines and Lucas as your Service Advisor. More

Service when you pull up was very attentive and professional, looking for ways to help the moment you drive in professional, looking for ways to help the moment you drive in More

Marcos is an excellent advisor always explains everything that my car needs for service. Always explains when I get the service paper at the end of the service what was done and all is excellent. Thanks fo that my car needs for service. Always explains when I get the service paper at the end of the service what was done and all is excellent. Thanks for have him as an advisor. More

Emilio was super helpful and’s easy to deal with. My car was ready in even less time than he’d originally told me! My car was ready in even less time than he’d originally told me! More