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Acura Of Pembroke Pines - Service Center

Pembroke Pines, FL

4.7
5,460 Reviews

5,460 Reviews of Acura Of Pembroke Pines - Service Center

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July 08, 2023

Scott and James were excellent service representatives who truly made our experience purchasing very enjoyable. More

by VFELCOSKI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Chalmers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Ticker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 10, 2023 -

Acura Of Pembroke Pines responded

Thank you for the wonderful review! We're delighted to hear that Scott & James made your visit here at Acura of Pembroke Pines an enjoyable one and we'll be sure to share these kind comments with them. Take care and please don't hesitate to reach out if there's anything else we can do for you!

July 08, 2023

Michael Gross has always shown excellent customer service skills. I am very satisfied with Michael. He solves my car issues promptly. More

by ANNAMIRTHAJ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Grasso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 10, 2023 -

Acura Of Pembroke Pines responded

Thank you for sharing this fantastic feedback with us! We're happy to hear Michael always provides you with excellent customer service and we'll be sure to pass along these kind comments to him. Thanks for your business and we'll see you next time here at Acura of Pembroke Pines!

July 07, 2023

Emilio G provided excellent service as always . They were very busy, but I was able to get my car repaired before my trip. Very satisfied with the whole experience. More

by VIVIINFLORIDA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emilio Gonzalez
Jul 07, 2023 -

Acura Of Pembroke Pines responded

Thank you for the great review! We're glad Emilio could provide excellent service and repair your car in time for your Acura of Pembroke Pines trip. Emilio is a valuable team member and will be happy to hear this. Your satisfaction is our priority, and we appreciate your support. Have a wonderful day!

July 07, 2023

Great service visit Always taken care of and worth the drive. Pleasant experience as usual. More

by MLS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jean Louis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 08, 2023 -

Acura Of Pembroke Pines responded

We're so glad you feel taken care of here at Acura of Pembroke Pines! Thank you for being a loyal part of our family! We'll see you next time.

July 07, 2023

I live in Coral Gables and have had cars serviced at several Miami Dade dealers. We’ve found Acura of Pembroke Pines to be the most time efficient and pleasant for servicing our Acuras. More

by JSK3628
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lucas Perez
Jul 10, 2023 -

Acura Of Pembroke Pines responded

Thank you for your support! Our entire team appreciates your business, as well as your kind review, and looks forward to your next visit here at Acura of Pembroke Pines!

July 07, 2023

As usual, Emilio was EXCELLENT. Great customer service and demeanor. Good job. Thank you Emilio! More

by Mheredia724@gmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emilio
Jul 08, 2023 -

Acura Of Pembroke Pines responded

Emilio and the team are so glad you have five-star experiences here at Acura of Pembroke Pines. We look forward to seeing you for your next routine visit and appreciate your continued support! Thank you!

July 05, 2023

Good service, and pls send a discount coupon when is available thanks for ur services More

by enrique_ching
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marco Pinto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 05, 2023 -

Acura Of Pembroke Pines responded

Thank you for your kind words and for choosing our services. We're glad to hear that you're satisfied with the service you received at Acura of Pembroke Pines. We appreciate your loyalty and support. Regarding discount coupons, we appreciate you for bringing this to our attention and we will make sure to pass on the feedback to our teams which will help us to improve our processes. Drive Safely!

July 05, 2023

Excellent professional service , but it took 2 hours to get my car , with a previous appointment! More

by ALFREDO.CAPOTE
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Jean Louis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 06, 2023 -

Acura Of Pembroke Pines responded

Thank you for taking the time to leave us a review. We appreciate your patience during your visit and hope that we have the opportunity to provide you with a more efficient experience next time.

July 04, 2023

The place is always clean and organized. A coffee area is available with wifi and outlet connections for those (like me) that are always on their computer getting some work done. An on-site More

by KARELIA.HERNANDEZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan Ferber
Jul 05, 2023 -

Acura Of Pembroke Pines responded

Thank you for the great review! We're glad to hear that Acura of Pembroke Pines has provided you with a clean and organized environment. It's great that our coffee area and on-site cafeteria have been convenient for you during your visits. We appreciate your loyalty and we look forward to continuing to provide excellent customer service in the future!

July 02, 2023

Very professional, courteous and prompt. Jean Louis Service Advisor and Richard mechanic detailed in service performed. I will be going to this dealership in the future. Thank you for excel More

by MariaElena
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jean Louis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Richard/mechanic
Jul 05, 2023 -

Acura Of Pembroke Pines responded

Hi Maria! Thank you for the kind words! We're glad that Jean and Richard provided you with excellent service. We appreciate your support and look forward to serving you again at Acura of Pembroke Pines. Have a great day!

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