Acura Of Pembroke Pines - Service Center

The service here is always excellent and you never feel like you are being sold any service more than what you actually need. My service is very transparent and really takes care of his customers. As my like you are being sold any service more than what you actually need. My service is very transparent and really takes care of his customers. As my car required parts that were on back order, the service advisor kept me abreast of delivery and total estimated repair times throughout the process. More

Excellent customer service. Greeted as soon as coming in for service. Taken appointment on time. Greeted as soon as coming in for service. Taken appointment on time. More

Excellent service! !! Service advisor Marco Pinto is Very professional. Thank you Acura of Pembroke Pines. !! Service advisor Marco Pinto is Very professional. Thank you Acura of Pembroke Pines. More

Needed a tuneup and my front tires had nails In it. I went in and was able to get service right away. Transmission oil change and a full tuneup… and it didn’t take long I went in and was able to get service right away. Transmission oil change and a full tuneup… and it didn’t take long More

Rayon was great! Very communicate, helpful and very knowledgeable. He helped me get all my car needs done. Very communicate, helpful and very knowledgeable. He helped me get all my car needs done. More

The complaint is being addressed by Acura Client Relations. I spoke with them again today regarding the front end suspension (which took 7 months to fully repair) as well as the paint issue which w Relations. I spoke with them again today regarding the front end suspension (which took 7 months to fully repair) as well as the paint issue which was also raised in October 2022. I have yet to be called regarding when the field rep will be on-site to examine the paint which appears to be pealing the way that the white pearl paint did on the 2014 MDX (recalled). Finally, I raised the dealership’s unwillingness to find a replacement brake bulb and socket knowing one cannot drive legally in FL without one. Two other dealers were able to accommodate within a reasonable time and were professional and helpful. More

Love you guys! Everything is always perfect and the people are very nice and helpful Everything is always perfect and the people are very nice and helpful More

Amazing and ideal service, communication and courtesy with all of the staff interactions from beginning to the end. with all of the staff interactions from beginning to the end. More

Emilio was great . Did his best to help me . Much appreciated. Thanks to Emily great customer service. Did his best to help me . Much appreciated. Thanks to Emily great customer service. More

Mechanical service was great but picked car up on Sunday when service rep was not there and manager Giovanni spoke very rude to us when we asked for help to get our car out of locked area. He said wife had when service rep was not there and manager Giovanni spoke very rude to us when we asked for help to get our car out of locked area. He said wife had attitude and could not help us and we were going to have to come back another day. Fortunately I saw a security guard who unlocked the gate. More