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Key Acura of Reno
Reno, NV
249 Reviews
At Key Acura of Reno, your satisfaction is our top priority.
We're committed to helping you find the right vehicle at the right price—without pressure, hassle, or confusion. Our transparent sales process is designed with your comfort in mind, providing clear, honest information every step of the way. From the moment you walk in, you'll experience exceptional service, competitive pricing, and a team that truly listens.
Visit us today and see how easy car buying can be—experience the Key difference!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 8:30 AM - 7:00 PM
Sunday 10:00 AM - 5:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
Top Reviewed Employees
Latest Reviews
October 01, 2026
Jason was our guy, very friendly and helpful.
We'd been looking at mid-size SUV's, and we figured out the Acura RDX gave us what we wanted. All went very well until the morning of delivery, wher
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by paul.mailander
Employees Worked With
September 25, 2026
Buyer Beware - Stay Away From This Place
Worst customer
service here, communication is awful. Nothing but broken promises and being told multiple times that they would get back to me, and not follow throug
More
by Bendy90
Employees Worked With
Tom Cheers - General Manager
September 21, 2026
The dealer tom sullivan was great, everything was smooth
until the finance department tried to sell me an advertised price for $4,000 more then advertised. Bait and switch practices which is illegal. Then w
More
by Borntnico
Employees Worked With
Other Employees :
Todd helmsin: zero stars
Dealership Inventory (251 Vehicles)
2023 Chrysler Pacifica Hybrid
used
Brilliant Black Crystal Pearlcoat exterior
CVT
Front-wheel Drive
Amenities
- Accessories Store
- After Hours Drop-Off
- Cable Television Room
- Children's Play Room
- Customer Lounge Area with Two Cable Televisions
- Detailing Service
- Enclosed & Heated Service Drive
- Free Bottled Water & Soft Drinks
- Free Client Business Center
- Free Fresh Baked Otis Spunkmeyer Cookies
- Free Fresh Ground, Fresh Brewed Starbucks Coffee
- Free Loaner Cars with Qualifying Service
- Free Shuttle Service
- Free WiFi
- Home Theater Room
- Manicure Service
- Authorized Parts Store
- Pet Friendly
- Rental Car Service Onsite
- Tire Rotation, Car Wash, and/or Vacuuming With Qualifying Service
