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Acura by Executive

North Haven, CT

Overview
Employees
Reviews
Vehicles
4.9
1,053 Reviews
As part of the Executive Auto Group, Acura by Executive gives customers the Best Price First. With non-commissioned sales people, no haggling, an industry-leading exchange policy, and a satisfaction guarantee allow Acura by Executive to provide you with the absolute best car-buying experience you’ve ever had. Everything is included in the listed price, so there aren’t any surprises down the road. We’re here to help you find the perfect car that fits your unique needs and lifestyle. That’s the Executive Way, and it’s why we’re consistently rated one of the best dealerships in Connecticut.
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527 Washington Ave

North Haven, CT

06473

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Showing 1,053 reviews

December 08, 2025

I switched from Milford to North Haven about a year ago due to ongoing issues in Milford. I’ve had great experiences ever since making the switch. More

by kristenkuselias
Recommend Dealer
Yes
Employees Worked With
Spencer Berty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Spencer Berty
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Dec 08, 2025 -

Acura by Executive responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Acura by Executive!

December 08, 2025

Always great service from everyone very informal they show concern for any issues vehicle has or might potentially have More

by dreyes8177
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Heath
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Spencer Berty
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 08, 2025 -

Acura by Executive responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

December 08, 2025

Completely satisfied! Prompt courteous service. I've never had a complaint. Love having my MDX washed and vacuumed. More

by GARYWANERKA
Recommend Dealer
Yes
Employees Worked With
Spencer Berty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Spencer Berty
Report | Print
Dec 09, 2025 -

Acura by Executive responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Acura by Executive. We look forward to having you as one of our valued customers for many more years to come!

December 07, 2025

Forced to pay to replace a part on my car that the dealer originally installed because it was defective More

by LOSTALLTOGETHER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Michael Heath
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Heath
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Dec 08, 2025 -

Acura by Executive responded

Thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone who visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case, and we'd love the opportunity to get more details to see if we can turn this situation around for you.

December 04, 2025

Friendly. Professional. Very clean. Does a beautiful job. Not at all salesy Three more words :-) More

by TANIAKOS
Recommend Dealer
Yes
Employees Worked With
Michael Heath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Heath
Report | Print
Dec 04, 2025 -

Acura by Executive responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Acura by Executive. We look forward to having you as one of our valued customers for many more years to come!

December 01, 2025

My experience was very pleasant I have no complaints my service was excellent I like video that I received More

by jgreene-09
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 01, 2025 -

Acura by Executive responded

Thank you for choosing Acura by Executive. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

November 25, 2025

Replacement Catalytic converter went bad. Acura covered part but not labor. Acura should negotiate better with suppliers of aftermarket parts or let the car owner know that aftermarket parts More

by Alastairsmith562
Recommend Dealer
Yes
Employees Worked With
Michael Heath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Heath
Report | Print
Nov 25, 2025 -

Acura by Executive responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Acura by Executive.

November 23, 2025

Joann was amazing and the entire team made my experience seamless and pleasurable. Would definitely recommend to my family and friends. More

by LYILING.MARTINEZ
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
JoAnn Gradzik
5.0
This rating includes all reviews, with more weight given to recent reviews.
Damian Fornier
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Brandi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
November 23, 2025

Amazing helpful helped with every concern Manny was patient and worked through every question and was extremely informative More

by LUISDZR05
Recommend Dealer
Yes
Employees Worked With
Manny
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Nov 24, 2025 -

Acura by Executive responded

Thanks for sharing about your experience with Acura by Executive. We appreciate your business and hope to see you again soon!

November 13, 2025

5 We love Executive Acura. Love my MDX.. and the service team is amazing. They know me personally and professionally... they are so fabulous! More

by Jude
Recommend Dealer
Yes
Employees Worked With
John
Report | Print
Nov 14, 2025 -

Acura by Executive responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

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