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Acura by Executive

North Haven, CT

Overview
Employees
Reviews
Vehicles
4.9
966 Reviews
As part of the Executive Auto Group, Acura by Executive gives customers the Best Price First. With non-commissioned sales people, no haggling, an industry-leading exchange policy, and a satisfaction guarantee allow Acura by Executive to provide you with the absolute best car-buying experience you’ve ever had. Everything is included in the listed price, so there aren’t any surprises down the road. We’re here to help you find the perfect car that fits your unique needs and lifestyle. That’s the Executive Way, and it’s why we’re consistently rated one of the best dealerships in Connecticut.
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527 Washington Ave

North Haven, CT

06473

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Showing 966 reviews

August 26, 2024

I brought my car in without an appointment due to an emergency problem and they took my car right in and had it fixed and ready for me the next day. I take my car to Acura for all its needs and I am ver More

by dempster
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Heath
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 27, 2024 -

Acura by Executive responded

Thank you for choosing Acura by Executive. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

August 26, 2024

Booking the appointment and scheduling a loaner was quick and the service was completed faster than expected. More

by DAVE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Heath
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 27, 2024 -

Acura by Executive responded

Thanks, Dave, for sharing your thoughts about your experience with Acura by Executive. We appreciate your business and hope to see you again soon!

August 26, 2024

Alexyss was exceptional from beginning to end. She was kind, patient and even came in on what was supposed to be her day off to ensure I did not have to wait another day. Answered all our question More

by Aileen A.
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Josue Rolon, Alexyss Roderick, Daniel Santamaria
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Aug 26, 2024 -

Acura by Executive responded

Thank you, Aileen, for taking the time to leave us this fantastic five-star review. We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience. We look forward to continuing to serve you in the future.

August 22, 2024

I don’t have much to say but Acura in north haven is the place to be! More

by Mangzz32
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Heath
2.0
This rating includes all reviews, with more weight given to recent reviews.
John Nguyen
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nick Lavacca
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Aug 22, 2024 -

Acura by Executive responded

Thank you for taking the time to share your thoughts on working with our team. Please let us know if there's anything we can do to improve your experience!

August 21, 2024

the additional services of free change oil and check ups I received after the recall service are great. A loaner vehicle was issued to keep me going ad my vehicle was undergoing the inspection and maintenan More

by ronelgellez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 21, 2024 -

Acura by Executive responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that John and our team met your expectations. Thank you for choosing Acura by Executive, we look forward to having you as a valued customer for many years!

August 19, 2024

The service department is always courteous and professional . thank you for the quick turnaround . was More

by BRUCE56
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 19, 2024 -

Acura by Executive responded

Thank you so much, Bruce, for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Acura by Executive to be a positive one. Please don't hesitate to reach out if you need anything else.

August 19, 2024

Customer service was excellent. . gave me updates while I waited ..had a comfortable service waiting area with amenities.. car was done before suggested time from the dealer More

by Johnny Brooks Jr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Heath
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : I believe Chris worked on my car, Nick Lavacca
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Aug 19, 2024 -

Acura by Executive responded

Thank you, Johnny, for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Acura by Executive.

August 16, 2024

Had very nice experience with salesperson JoAnn Gradzik. I am planning to buy my next car through her. More

by ZNIRSH
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
JoAnn Gradzik
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 16, 2024 -

Acura by Executive responded

Thanks for your feedback on your recent visit to Acura by Executive. It's great to hear that JoAnn was able to assist you and that you had such a positive experience.

August 16, 2024

when I arrived for my oil change needed a couple things checked out, I was told there was nothing they could do. I would have to make a separate appointment for that it was only one other person waiting in More

by Tbevans44
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
not sure, not sure if they introduced themselves
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Aug 18, 2024 -

Acura by Executive responded

We appreciate your business. We'd like to know more about your visit and where you feel we can improve in order to make your next visit a 5-star experience. If it's possible to discuss your experience in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. Thank you again for your input, and we hope to hear from you soon.

August 14, 2024

I'm a customer of several years and I'm pleased with the services provided by this dealership. More

by STEVEN MASON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Heath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 14, 2024 -

Acura by Executive responded

Steven, Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Michael met your expectations. Thank you again for choosing Acura by Executive. We look forward to having you as one of our valued customers for many more years to come!

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