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Acura by Executive

North Haven, CT

Overview
Employees
Reviews
Vehicles
4.9
1,103 Reviews
As part of the Executive Auto Group, Acura by Executive gives customers the Best Price First. With non-commissioned sales people, no haggling, and a satisfaction guarantee allow Acura by Executive to provide you with the absolute best car-buying experience you’ve ever had. Everything is included in the listed price, so there aren’t any surprises down the road. We’re here to help you find the perfect car that fits your unique needs and lifestyle. That’s the Executive Way, and it’s why we’re consistently rated one of the best dealerships in Connecticut.
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527 Washington Ave

North Haven, CT

06473

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Showing 1,103 reviews

February 21, 2026

Fast and easy check in. The texting comes in handy. Like the video update Waiting room was quiet and stocked with drinks. Great to be able to watch the Olympics while waitin More

by KLZODL
Recommend Dealer
Yes
Employees Worked With
Spencer Berty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Spencer Berty
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Feb 21, 2026 -

Acura by Executive responded

Thank you for choosing us for your Acura MDX service. We’re happy the texting updates, video walkthrough, and stocked lounge made your visit smooth and allowed you to enjoy the Olympics comfortably. Spencer and the service team appreciate your feedback.

February 20, 2026

Always a great experience, I won't take my car anywhere else. Thank you. Appreciate the honest and good work they do More

by Wayne.hubbs
Recommend Dealer
Yes
Employees Worked With
John Nygen
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Feb 20, 2026 -

Acura by Executive responded

Thanks for choosing us for your Acura RDX service every time. We’re glad our honest approach and quality work continue to earn your trust.

February 19, 2026

Michael Heath is very knowledgeable and helpful. He clearly explains all that needs to be done, and is a consummate professional. In fact, everyone in your service department does a great job, and w More

by VALERIE.SCHLESINGER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Heath
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Spencer Berty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 19, 2026 -

Acura by Executive responded

Hearing that Michael’s expertise and clear explanations left such a positive impression makes our day. Thank you for recognizing our Acura service team’s efforts and for recommending us to friends and family.

February 17, 2026

Comfortable waiting room. Nice people. Took a little bit longer than I thought it would. Expensive compared to my local mechanic. More

by DESTINEE.F
Recommend Dealer
Yes
Employees Worked With
John Nguyen
Report | Print
Feb 18, 2026 -

Acura by Executive responded

Thank you for choosing Acura by Executive, Destinee. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

February 12, 2026

The Acura by Executive team does a wonderful job with customer service. They explain in detail, and video of what is needed and being done to vehicle. They finish job within promised time and make the More

by BRUCE56
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 12, 2026 -

Acura by Executive responded

Thank you for highlighting how our team used videos to clarify your MDX service and kept you informed. We’re pleased we completed everything on schedule and made the process seamless. We appreciate you choosing us for your Acura needs.

February 11, 2026

Always get excellent service Thank you I have been coming here for 24 years and love it. More

by DAVEQ0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Heath
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Spencer Berty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 11, 2026 -

Acura by Executive responded

Thank you for trusting us with your Acura RLX for 24 years. We’re honored to keep providing excellent service and look forward to supporting you again.

February 06, 2026

Work done on time, pleasant environment & staff! Here are seven more words because you seem to need 15 words minimum. More

by AL110
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 06, 2026 -

Acura by Executive responded

What a delight to hear your service was prompt and the atmosphere welcoming. John will be glad to know you enjoyed the care given to your Acura RDX. We look forward to assisting you again.

February 05, 2026

Professional, Accommodating, Technically Proficient, Very Proactive (Not Reactive), Michael has been an excellent service advisor guiding longevity of my automobiles including my 2018 Honda Civic Si headed t More

by TJP HONDA
Recommend Dealer
Yes
Employees Worked With
Michael Heath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Heath
Report | Print
Feb 05, 2026 -

Acura by Executive responded

It’s wonderful to hear you found our service professional, accommodating, and proactive. Michael will be pleased to know he helped guide your 2018 Honda Civic Si toward 300,000 miles. Thank you for recognizing our team and for the five-star review.

February 04, 2026

Michael is always professional on time on point and very descriptive. And everything that needs to be done. And will be done. I've always had an incredible experience with him. Which is why I had bought 2 c More

by askewh
Recommend Dealer
Yes
Employees Worked With
Michael Heath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Heath
Report | Print
Feb 04, 2026 -

Acura by Executive responded

It’s fantastic to hear that Michael’s professionalism and thoroughness have made servicing your RDX a seamless experience. We appreciate the trust you’ve placed in him for both service and multiple Acura purchases. We look forward to continuing to support your Acura for years to come.

January 29, 2026

Thankfully. All went well. Spencer was kind courteous and provided detailed feedback Valentine’s Day regarding service. More

by JANT.DOLLY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Spencer Berty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 29, 2026 -

Acura by Executive responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Acura by Executive, we look forward to having you as a valued customer for many years to come!

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