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Acura by Executive

North Haven, CT

Overview
Employees
Reviews
Vehicles
4.9
982 Reviews
As part of the Executive Auto Group, Acura by Executive gives customers the Best Price First. With non-commissioned sales people, no haggling, an industry-leading exchange policy, and a satisfaction guarantee allow Acura by Executive to provide you with the absolute best car-buying experience you’ve ever had. Everything is included in the listed price, so there aren’t any surprises down the road. We’re here to help you find the perfect car that fits your unique needs and lifestyle. That’s the Executive Way, and it’s why we’re consistently rated one of the best dealerships in Connecticut.
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527 Washington Ave

North Haven, CT

06473

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Showing 982 reviews

April 22, 2023

Jo Ann was great to work with. She was very informative and made the process easier. She was courteous, welcoming, and wasn’t trying to force a deal on me during the negotiation pr More

by alberto.cordero37
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
JoAnn Gradzik
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kristi Lavacca, Austin Rotella
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Apr 23, 2023 -

Acura by Executive responded

Thank you for choosing Acura by Executive. Your feedback and rating mean a lot to us. We're glad we were able to help, Alberto, and we hope to see you again!

April 21, 2023

All the service work on my car was completed in a timely manner. My service advisor communicated with me throughout the process More

by 2ESHOPPERCT@GMAIL.COM
Recommend Dealer
Yes
Employees Worked With
Nicholas Lavacca
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Apr 21, 2023 -

Acura by Executive responded

Thank you for choosing Acura by Executive. Your feedback and rating mean a lot to us. We're glad Nicholas was able to help, and we hope to see you again!

April 21, 2023

Welcoming atmosphere, courteous staff, always provide thorough explanation of what services are required and when More

by Amdias34
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Lavacca
Report | Print
Apr 23, 2023 -

Acura by Executive responded

Thanks for sharing about your experience with Acura by Executive. We appreciate your business and hope to see you again soon!

April 20, 2023

All went very well yesterday all around with picking up my new car. Financial easy and done expertly. Jo Ann was terrific and I would give them a perfect score on all accounts. More

by dvminess
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
JoAnn Gradzik
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Torre
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jonathan Escoto, Brandon Hines, Paul Burkman, Austin Rotella, Matt Godwin
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Apr 23, 2023 -

Acura by Executive responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

April 17, 2023

Outstanding service department. ,. All work was completed when promised. All work was verified with me before starting. Michael was spot on all my questions and provided solutions More

by DOMBUTHER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Heath
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 18, 2023 -

Acura by Executive responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

April 15, 2023

Executive answered my web inquiry within hours and I was into a new car on the next business day. Very professional and to the point, no BS. More

by TED.D
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
John Torre
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon Hines
Report | Print
Apr 16, 2023 -

Acura by Executive responded

Thanks for sharing your thoughts about your experience with Acura by Executive. Congratulations on your new vehicle! We appreciate your business and hope to see you again soon!

April 12, 2023

Mike was able to squeeze me in for an appointment right away for an emergency tire repair. More

by CARYNTURCHI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Heath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 13, 2023 -

Acura by Executive responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Mike met your expectations. Thank you again for choosing Acura by Executive, we look forward to having you as one of our valued customers for many more years to come!

April 07, 2023

Made an appointment for a drivability concern and an oil change. Brought my vehicle oil change was done but when it came to my drivability concern I very thing w my down hill. My car was never driven to ver More

by Martínez_jonathan3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Michael Heath
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 08, 2023 -

Acura by Executive responded

We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss this? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this.

April 05, 2023

I was very pleased with the customer service that Michael provided. He got me in and out and explained every thing in detail. More

by SMOORER
Recommend Dealer
Yes
Employees Worked With
Michael Heath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 05, 2023 -

Acura by Executive responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear Michael delivered such a great experience!

April 05, 2023

Acura Executive service department is very good with their scheduling, advising, recommendations and servicing commitments. More

by ASBANERJEE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Torre
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Heath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 05, 2023 -

Acura by Executive responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Acura by Executive.

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