Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Acura by Executive
North Haven, CT
816 Reviews
As part of the Executive Auto Group, Acura by Executive gives customers the Best Price First. With non-commissioned sales people, no haggling, an industry-leading exchange policy, and a satisfaction guarantee allow Acura by Executive to provide you with the absolute best car-buying experience you’ve ever had. Everything is included in the listed price, so there aren’t any surprises down the road. We’re here to help you find the perfect car that fits your unique needs and lifestyle. That’s the Executive Way, and it’s why we’re consistently rated one of the best dealerships in Connecticut.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 816 reviews
January 16, 2024
Mike is professional, polite, accommodating and knows cars. I appreciate how he speaks to me like a person - not a woman - which I have dealt with so many times. cars. I appreciate how he speaks to me like a person - not a woman - which I have dealt with so many times. More
by ETBAIRD
Verified CustomerEmployees Worked With
Helpful January 16, 2024
This dealership is always friendly, and ready to solve your problem. I’ve been coming here for many years and have never been disappointed. I highly recommend them. your problem. I’ve been coming here for many years and have never been disappointed. I highly recommend them. More
by GRWLSW
Employees Worked With
January 16, 2024
Michael is great every time I visit. It’s never a long wait and he always keeps me updated! It’s never a long wait and he always keeps me updated! More
by SHYLENESLS
Employees Worked With
January 16, 2024
The service rep was very good. He was kind and professional knowing what he was doing. He was kind and professional knowing what he was doing. More
by SANGKOOK.NA
Employees Worked With
January 16, 2024
Everything was ok. It was easy to make an appointment. The work was done in the timeframe promised. It was easy to make an appointment. The work was done in the timeframe promised. More
by MARCEISENBERG113
January 16, 2024
Excellent car service and people working there are extremely professional thank you for your excellent service! extremely professional thank you for your excellent service! More
by Niyal Patel
January 16, 2024
Exceptional service all across the board. From everyone i touched bases with. I don’t know everyone name but that goes from sales to service. To the guy who looked into pricing for a car part From everyone i touched bases with. I don’t know everyone name but that goes from sales to service. To the guy who looked into pricing for a car part for me. I plan to continue with the Acura family for my next car. More
by l.mathews26
Employees Worked With
Other Employees :
And the guy from the parts dept!! Awesome
January 16, 2024
I purchased the vehicle in August. My front & rear brakes were replaced (covered under warranty) prior to this most recent service. The only constructive feedback I can provide is that My front & rear brakes were replaced (covered under warranty) prior to this most recent service. The only constructive feedback I can provide is that when I called in to this most recent service, I had reported a loud screeching noise (metal on mental) coming my vehicle (after front & rear pads replaced). The person answering the phone stated “ a little noise is expected due to cold weather and there would be nothing additional that your warranty would cover.” I had to press the matter to be scheduled for service and my rotors were ultimately replaced after I brought the vehicle in. Next time someone brings a similar situation up, I would ask that the service station hear the customer out and just get them scheduled without hesitation. John has been great throughout my entire experience so far. Unfortunately I had to come in for parts that fell under warranty 3 times since August. John (Tech) immediately heard the noise and addressed the problem with mechanics. If it wasn’t for him, the rating would be less. More
by MTURCIO
Employees Worked With
January 16, 2024
Dealership was extremely helpful in scheduling an appointment quickly, we were very satisfied with the car servicing. appointment quickly, we were very satisfied with the car servicing. More
by jon52
January 16, 2024
Every service interaction I’ve had has been fantastic. Service done timely and as stated. Service done timely and as stated. More
by Angel DeLosSantos
